Category:Problem-Archive
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Archive for unsupported firmware versions.
If we detect a problem which we would like to communicate to customers proactively we put an article in this category.
Pages in category "Problem-Archive"
The following 200 pages are in this category, out of 246 total.
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- Support:11r1 Softwarephone licenses do not work
- Howto13r2:12r2/13r1 legacy push server will be migrated to push.innovaphone.com
- Support:12r2sr4 Trap Issue: IP11x
- Support:14r1 final DECT forward search to PBX or external LDAP server not possible
- Support:14r1 final IPVA on VMware ireset ends in trap
- Support:14r1 update fails for IP111A IP112A with hardwarebuild greater 1501/1601
- Support:192.168.2.0 networks do not work with V8 final
A
C
- Support:Call to Name with '.' fails
- Support:Calls from innovaphone devices with recent firmware to Ascom i75 handsets fails due wrong EFC coding
- Support:Calls through the PBX do not support H.245 Tunneling
- Support:Certificates with password
- Support:Changed Semantics of Slave-PBX Rerouting in V9 HF24
- Reference12r1:Concept myPBX for iOS
- Reference12r2:Concept myPBX for iOS
- Support:Connector For Microsoft 365 - Presence Sync from Teams not working
- Support:Consider available RAM before upgrading to v11r1/v11r2
- Support:Contacts on HomeScreen can't be open after modification on ContactsAPP
- Support:Contacts Upload Fails From Within myApps Launcher
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- Support:Deinstallation Ascom WinPDM
- Support:Devices loosing flashdir tables (e.g. calling lists) after upgrade to SR1
- Howto:Displaying date/time on DECT phones
- Support:Do not use V8hf15 for IP6010, IP3010, IP0010, IP1060
- Support:Do not use V9 HF37 on IP1202 based DECT Systems with more than one Master
- Support:DTMF interworking between SIP and H.323 fails
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F
- Support:Fake "RTP Excessive loss of Data" warning due to Cisco AS5400 dummy RTP
- Support:Fax App currently works only in the root node
- Support:Fax with Netcologne SIP Premium requires correct Configuration for Fax
- Support:Files App V13r1sr13 build 132394 considered harmfull
- Support:Firmware V12r2 SR19 12549400 (sr 19) considered harmful
- Support:Firmware V13r1 SR35 myPBX(Android/iOS) Turn Session lost after 10 minutes
- Support:Firmware V6.00 sr1-hotfix7 considered harmful with SIP
- Support:Firmware V7.00 hotfix 8 considered harmful with pickup indication
- Support:Firmware V9.00 hotfix2 considered harmful for IP2x and IP30x
- Support:Firmware v9hotfix3 / v8hotfix19 / v7hotfix31 should not be mixed with earlier versions
- Support:Firmware Version 9 Hotfix 9 considered harmful on PBX platforms
- Support:Fixing the "bash bug" Vulnerability
- Support:Fixing the "Heartbleed" Vulnerability
H
- Support:H323EFC Incompatibility to 3rd Party Gatekeepers
- Support:Half-slot repeater do not work with full-slot IP1200
- Support:Handling of 2 calls in myApps/MyPBX iOS fails after update to iOS 14.2
- Support:Hanging calls with Softphone App V13r1 SR19
- Support:Headset noise IP230/IP240
- Support:Heterogenous V7 Firmware Deployments may cause Call Problems
- Support:How should TAPI line device be registered?
I
- Support:IE8 script error when using drop-down boxes from myPBX on v10sr3
- Support:If you upgrade a box from V5 to V6 it will not work due to missing licenses
- Support:Innovaphone ARP spoofing detection will cause some layer 2 network schemes to fail
- Support:Innovaphone devices possibly used for TCP DDoS Attack
- Support:Innovaphone Exchange Calendar Connector V10 sr3 does not replicate appointment title any more
- Howto:Innovaphone gateways and DSS1 advice of charge IEs
- Support:Innovaphone product behavior CVE-2022-0778
- Support:Innovaphone product behavior CVE-2022-3602 and CVE-2022-3786
- Support:Innovaphone product behavior CVE-2023-36664
- Support:Innovaphone product behavior CVE-2024-24720
- Support:Innovaphone product behavior CVE-2024-24721
- Support:Innovaphone product behavior CVE-2024-3094
- Support:Innovaphone products not affected by Spring framework or Spring4Shell vulnerabilities
- Support:Innovaphone products not vulnerable to Log4J exploit
- Support:Innovaphone products not vulnerable to PJSIP exploit
- Support:Inode Sip Trunk issues
- Support:Instabilities in DECT IP1200 systems
- Support:Interoperability problems with fax machines
- Support:Interworking issues with Plantronics Blackwire Headsets
- Support:IP100 gets disturbed by H450 group indications
- Support:IP10x/IP11x VLAN configuration disturbs various functions in V13r1 beta/final/sr1
- Support:IP110 and IP240 do not register with old style "Hardware-Id" in "Device"
- Support:IP110A V10final bootcode considered harmful
- Support:IP111 IP112 display issues
- Support:IP111 running v11r2final could cause issues
- Support:IP111A IP112A IP222 with new display
- Support:IP1200 does not support Sync Standby any more
- Support:IP1200 loosing sysobject when edited in PBX UI
- Support:IP1200 must not replicate using a "location" tag
- Support:IP150 fails to upgrade bootcode V13r2
- Support:IP200 do not start after V6 upgrade
- Support:IP21 fails to upgrade to V6 SR2 HF8
- Support:Ip22, 24, 302, 305 always stay in DHCP client mode
- Support:IP22/24 will not work with modems
- Support:IP230 backlight is too bright at Min level
- Support:IP230 does not work with 3 extension modules
- Support:IP232 or IP2x2 with apparently faulty display
- Support:IP232 with HW1301 and higher
- Support:IP232 with V10SR8 - Slow Keypad Response or Restart
- Support:IP241 identifies itself as PoE Class 3
- Support:IP29-2 with V13R1 SR7 and older not upgradable via Devices Updates
- Support:IP3000 V5 config file upload into an IP6000 V6
- Support:IP3000 V6 SR2 08-60900.30 considered harmful, ethernet doesnt work
- Support:IP30x do not support power on ISDN
- Support:IP30x/IP2x 6 cannot establish fax on direct interface calls
- Support:IP62 Serious weaknesses in WPA2 (KRACK)
- Support:IP72 boot code newer than 07-140 considered harmfull
- Support:IP72 bootcode must be updated to version 147 before install V9 hotfix1 or V8 hotfix17
- Support:IP800 damage when operated with certain equipment
- Support:IP800 unable to do 100Mbps/FDX when Auto-MDX is on
- Support:IpApl terminates randomly under high load
- Support:IPxx11 devices ship with v12r1 preview firmware
- Howto:IXI-UMS sometimes delivers faxes as voicemails
L
- Support:Linux AP does not start on V9 hotfix16
- Support:Linux AP missing on V9 hotfix16
- Support:Linux Application Platform and "Dirty Cow"
- Support:Linux Application Platform and HDLC Driver Issue
- Support:Linux Application Platform Hotfix 11 and before won't run on Firmware V9 hotfix 20 and later on IP810
- Support:Linux Application Platform LAP does not allow Web Scripts (e.g. .php) to run from the webdav Folder any more
- Support:Linux Application Platform: CVE-2015-7547
- Support:Linux Application Platform: CVE-2021-4034
- Support:Low contrast source documents results in low quality fax on faxserver
M
- Support:Malicious Attack / Unauthorized Registration in V8 and V7
- Support:Malicious attack/ registration to UNKNOWN Object in V8
- Support:Max Call/Operator deactivates Waiting Queue from V12r2sr24 and V13r1sr2
- Support:Missing virgin status in delivered Phones and Gateways with V13r1 beta/final
- Support:Multicell DECT Installations do not work with SR1 any more
- Support:Must not edit anything on PBX config Pages in V9 hotfix17
- Support:MyApps Client has new Local Storage in V13r1sr3
- Support:MyApps Client V13r1sr23 freezes when terminating one of two concurrent calls
- Support:MyApps for Android SoftphoneApp 13r3SR10 (build 137901/137903) does not start
- Support:MyApps for iOS version 13.1.132539 local storage removed after update
- Support:MyApps for iOS Video does not work when using mobile data networks (LTE/4G/5G)
- Support:MyApps for iOS/Android crashes when a call coming from a WQ is received in a V13r1 SR11 PBX
- Support:MyApps No alternative PBX configuration for standby scenarios
- Support:MyPBX Calllist not working with V13r1SR12 Reports App
- Support:MyPBX for Android 13r1 sr47 registration and User-Interface not working
- Support:MyPBX for Android current v12r2sr24 crash on startup
- Support:MyPBX for Android currently unavailable in Google Play Store
- Support:MyPBX for Android did not work in v11r1 SR1
- Support:MyPBX for iOS 125868 crashes
- Support:MyPBX for iOS might not receive Calls with iOS 11 and up
- Support:MyPBX for iOS v12r2SR8 incoming calls not signalled
- Support:MyPBX for iOS version 12.2.125525 push notifications not working
- Support:MyPBX for Windows crash on hotkey use in Windows11
- Support:MyPBX Outlook Integration does not work on clean install of v10sr7/sr8 versions
- Support:MyPBX/Windows (Launcher) may not start after Windows Update with KB4043961
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- Support:New innovaphone Unverified Device CA
- Support:New IP22/IP24/IP302/IP305 hardware needs latest firmware
- Support:New IPxx11/IP29 gateways: firmware needs downgrade before use
- Support:No Automatic MDI/MDI-X on ETH interfaces of IP302/IP305
- Support:No current OptiCaller available in AppStore
- Support:Node without prefix cause hotfix-3 to trap
- Support:Noise in PRI connections with IP6010 IP3010 IP1060
- Support:Number Normalization of subscriber number in myApps fails in V13r1 SR19
P
- Support:PBXs connecting to Push service need to update their Trustlist before 11.02.2021
- Support:PBXs connecting to Push service need to update their Trustlist before 15.02.2022
- Support:POE Problem with IP1200
- Support:PoE Switches may harm IP800 PoE circuitry
- Support:PPTP instable or not connecting in NAT environments with buggy GRE implementations
- Support:Problems by initial network configuraton of innovaphone devices with two ethernet interaces in network environments with 192.168.1.1/24 address range
- Howto:Protection against "Cross-Site-Request-Forgery"
- Support:Provisioning does not work with UsersAdmin App V13r2sr14
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- Support:Recommended WEBDAV Client
- Support:Recording App V13r1sr23 build 132833 does not store new recordings
- Support:Registration of SIP devices
- Support:Removed deprecated SIP Diversion: Header
- Support:Routes may get lost when upgrading from v8 or v9hf6 and earlier to v9hf7 or later
- Support:RPCAP fails with Wireshark Version 1.6.6 and up
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- Support:Security vulnerability in Application Platform
- Support:Security vulnerability in PHP Update Server
- Support:Sending a Mail via the SMTP relay Host on the Linux AP with V10 SR14 will not work
- Support:SIP Federation does not work completely with Reverse Proxy
- Support:SIP Media channel problems caused by NAT Routers
- Support:SIP REGISTRATION fails with "Warning: 399 PBX Redirect"
- Support:SIP: possible failure on media negotiation duo Codec pin-point
- Support:SIP: possible failure on media negotiation duo multiple media offer
- Support:SNMP will not send traps for TEL2, TEL3 on an IP800
- Support:Some innovaphone phones do not support Central and East European languages
- Support:Some web servers (e.g. windows 2003 server) do not deliver audio files
- Support:Special Precaution required when upgrading IPxx11 Gateways from pre-SR14 Firmware Versions
- Support:Spectre/Meltdown Vulnerability
- Support:Spurious Email Issues on LinuxAP V10SR15
- Support:SRTP broken in V9 HF21, only IPxx10 & IP6000
- Support:Support:Dialer.exe fails with Innovaphone TSP
- Support:Syslog Classifier problem with V6 SR2 HF3
T
- Support:Tapi and Dyn-PBXs
- Support:TAPI configuration dialog cannot find gateway
- Support:TAPI doesnt install under Windows Vista
- Support:TAPI fails on multi-processor system
- Support:TAPI fails with V10 SR3 when Users have "Send Number" configured
- Support:TAPI or other SOAP Application fails to function properly if PBX users have special characters in their long or short user name
- Support:TAPI Service Provider (TSP) does not work on Windows10
- Support:The phone display will sometimes not show call forwards set with TAPI
- Support:The SOAP Function LocationURL() won’t retrieve the IP Address in V12Final
U
- Support:Upgrade of pre-release ip72/i75 fails
- Support:Upgrades from IP3000 to IP6000 with Version 5 firmware may fail
- Support:URL Encodeing Issue with Current OptiCaller 2.2.6 available in AppStore
- Support:USB headset call control not working in 13r2 SR3, 13r1 SR30, 12r2 SR47 and 12r1SR44 release
- Support:Use of "Debug" page considered harmful in production environments
V
- Support:V11r2sr9 H323 TCP/TLS Registration doesn't work with PBX in lower firmware version
- Support:V12r1SR17 IP222/IP241 display distorted
- Support:V12r2 firmware incompatible with TeleAG SIP-Trunk
- Support:V12r2 firmware incompatible with Vodafone/Arcor SIP-Trunk
- Support:V12r2SR7 firmware SIP-Trunk not working