Howto:2N Helios IP - 2N - SIP Testreport 2017

From innovaphone-wiki

Jump to: navigation, search

Contents

Summary

The Helios IP - doorphone supports all required innovaphone features and is therefore qualified as recommended product.

Certification Status

Image:Referralprod.PNGThis product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Testing of this product has been finalized January 16th, 2017.

Category

H.323/SIP hardware and software endpoints

Version

Helios IP Firmware Version:

2.18.0.27.5

Helios IP Hardware Version:

570v5

innovaphone PBX Firmware Version:

11r2sr22 [11.3648] / IPVA

Device Setup

Tested feature Result
Register Device w/o specific configuration (requires DHCP) Nok
DHCP is default Ok
DHCP yields timeserver and time displays correctly Nok
SNTP config has TZ string for timezone/dst autoconfig Nok
DHCP yields correct default gateway Ok
Device supports magic registration (e.g. by serial) Nok
Fixed registrations works Ok
Device registers w/o Extension (just by name) Nok
Device registers by name with non-latin1 characters (e.g. UserÄÖÜ) Nok
Device registers by extension Ok
Device registers with password Ok
Device registers multiple identities Ok
2nd GK is supported (mit SIP??) Nok
Changing registrations between GK1 and GK2 (mit SIP??) Nok
PBX redirect (UserObject on Master/Phone at Slave registered) Ok
Physical Location (@PBX) correct? Ok
Device supports STUN protocol Nok
Device sends NAT - keepalive messages Ok
Device usable in hosting scenarios? Ok
Device refreshes the PBX registration Ok
Device supports SIP over TCP Ok
Device supports SRTP Nok
Device supports SIPS (SIP over TLS) Nok
Device supports HTTPS Ok
Device supports VAD (Voice activity detection) Nok
Device supports Auto-Answer (needed when used with CTI client) Ok
Supported menu languages Ok

Test Results

Basic Call

Tested feature Result
call using g711a Ok
call using g711u Ok
call using g729 Ok
call using g722 Ok
Overlapped sending Nok
Device sets up an early media channel for incoming calls Nok
Device sets up an early media channel for outgoing calls Nok
Device shows called id number Nok
Device shows called id name Nok
Device shows called id display info Nok
Fax using T.38 Nok
CGPN can be suppressed Nok
Reverse Media Negotiation Ok
Device shows CDPN/CGPN on incoming call Ok
Device shows CDPN/CGPN on outgoing call Ok
Device shows connected number Nok
Device shows diverting number Nok
Device supports distinctive ringing Ok
Device supports asymetric codec negotiation Nok
Device supports codec renegotiation during a conversation Ok
Device shows correct display message in case of busy CDPN Nok
Device shows correct display message in case of not existing CDPN Nok
Device shows correct display message in case that the call is declined Nok
3party conference possible Nok
Device supports display updates during call(needed for Directory Search object) Nok
Long Time Call (>30 min) works? Ok
Registration redirecting works? Nok
Incoming SRTP call - SRTP not enabled on DUT Nok
Incoming SRTP call - SRTP enabled on DUT Nok
Voice Quality OK? Ok

DTMF

Tested feature Result
DTMF tones sent correctly Ok
DTMF tones received correctly Ok

Hold/Retrieve

Tested feature Result
Device handles incoming hold correctly Ok
Device can put a call on hold using correctly(inactive or sendonly) Nok

Transfer with consultation

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to testphone. Ok Ok
inno1 calls inno2. inno1 transfers to testphone. Ok Ok
inno1 calls testphone. inno1 transfers to inno2. Ok Ok
inno1 calls testphone. testphone transfers to inno2. N/A N/A
testphone calls inno1. inno1 transfers to inno2. Ok Ok
testphone calls inno1. testphone transfers to inno2. N/A N/A

Transfer with consultation (alerting only)

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to testphone. N/A N/A
inno1 calls inno2. inno1 transfers to testphone. N/A N/A
inno1 calls testphone. inno1 transfers to inno2. N/A N/A
inno1 calls testphone. testphone transfers to inno2. N/A N/A
testphone calls inno1. inno1 transfers to inno2. N/A N/A
testphone calls inno1. testphone transfers to inno2. N/A N/A

Blind Transfer

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to testphone. Ok
inno1 calls inno2. inno1 transfers to testphone. Ok
inno1 calls testphone. inno1 transfers to inno2. Ok
inno1 calls testphone. testphone transfers to inno2. N/A
testphone calls inno1. inno1 transfers to inno2. Ok
testphone calls inno1. testphone transfers to inno2. N/A

Blind Transfer (alerting only)

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to testphone. N/A
inno1 calls testphone. testphone transfers to inno2. N/A
testphone calls inno1. inno1 transfers to inno2. N/A

Broadcast Group & Waiting Queue

Tested feature Result
testphone makes call to a Broadcast Group. inno1 picks up. Ok
inno1 makes call to a Broadcast Group. testphone picks up. Ok
testphone makes call to a Waiting Queue. inno1 picks up before announcement is played. Ok
testphone makes call to a Waiting Queue. inno1 picks up after announcement is played. Ok
inno1 makes call to a Waiting Queue. testphone picks up. Ok

DTMF Features

Tested feature Result
CFU Activate/Deactivate Nok
CFB Activate/Deactivate Nok
CFNR Activate/Deactivate Nok
Pickup Group Nok
Pickup Directed Nok
Park/Unpark Nok
Park To/Unpark From Nok
Call Completion Busy Nok
Call Completion Cancel Nok
Join Group/Leave Group Nok
Join All Groups/Leave All Groups Nok
Enable mobility/Disable mobility Nok
Enable mobility cw/Disable mobility cw Nok
Set presence Nok

Other Features

Directory

Tested feature Result
Device built-in directory Ok
Exists Ok
Can be dialled from Ok
Does CLI resolution Nok
display update if directory object is used? Ok


Tested feature Result
External LDAP Server supported Nok
Can be dialled from Nok
Does CLI resolution Nok
display update if directory object is used? Nok

Keys

Tested feature Result
Device has speed dial keys Ok
Device has programmable function keys Ok
Device has partner keys Ok

CTI Features (with SOAP / TAPI / myPBX)

Tested feature Result
User Call - outgoing call Nok
User Connect - Answer incoming call Nok
User Reject - Reject alerting call Nok
User Disconnect - Disconnect active call Nok
User Hold - Put connected call on hold Nok
User Hold Retrieve - Retrieve call on hold Nok
User Transfer - Transfer with Consult Nok
User Transfer - Transfer with Consult (Alerting only) Nok
User Transfer - Blind Transfer Nok
3PTY - Make 3rd Party Call Nok
Connected Number Update on Display Nok

UC Features

Tested feature Result
Video calls possible? Ok
Video conference possible? (max. amount of participants) Nok
Video Codecs Ok
enable/disable video during call Ok
Set own presence possible? Nok
See presence of others possible? Nok
chat with mypbx client possible? Nok
chat with same vendor client possible? Nok
send IM - messages to phones possible? Nok

Configuration

innovaphone configuration

The innovaphone Virtual Appliance user interface can be opened on any computer connected with the innovaphone Virtual Appliance. Start a web browser on your computer. Enter innovaphone Virtual Appliance in the address line of the browser. The innovaphone Virtual Appliance user interface opens and enter the password. In settings innovaphone Virtual Appliance go to: PBX > Objects and choose new (User). Image:2N Helios IP innovaphone 1.PNG

Enter the Description, Long Name, Display Name, Name, Number, Password. Check Node, PBX and click Apply, OK. Image:2N_Helios_IP_innovaphone_2.PNG

doorphone configuration

Open web browser and enter IP address of intercom (default: admin/2n). If you don´t know IP of your Intercom, you can use 2N Helios IP Network Scanner (download 2N website). Go to Service – Phone – SIP 1 and fill Intercom Identity – Authentication – SIP Proxy – SIP Registrar and save settings. Connection between innovaphone Virtual Appliance and 2N Helios IP is now ready. In directory you can set, which numbers you will call from 2N Helios IP (you can ad numbers from which are in the innovaphone Virtual Appliance). Image:2N Helios IP hip1.PNG

Go to Service - Phone - Audio and set DTMF Receiving, Audio Codecs like described in the screenshot below.

Image:2N Helios IP hip2.PNG

Personal tools