Howto:AT - Telecom5 - SIP Trunk SIP-Provider (2022)

Summary

Tests for the Tc5IPX SIP trunk product of the provider Telecom5 were completed. Test results have been last updated on May 12th, 2022. Check the history of this article for the date of the first publication of the testreport. <internal>Provider SBC: Tc5 VoiceSwitch04</internal>

Remark:

The SIP Provider offers a extra feature for redundancy setup to customers that required high availability, this was not tested on this certification.

Redundancy will be two different SIP Trunks (Account Numbers ie. 43720728466 and 43720720466 on another geo-Location of course as well, we can register on both and dial out- or in- on both way's with load balancing or failover in- or outbound.

List of Issues found in no media-relay Configuration

This is a list of all issues found in a configuration where the media stream between endpoints and the SIP provider - as opposed to the signalling - is not routed through the SBC.

MOBILITY

The provider can not send DTMF signals via SIP-INFO messages.

RALERT DISC

Call disconnected by far end during alert does not disconnect locally

REDIR 302

The provider does not support external call redirection using the SIP 302 Redirect response

Our tests of this feature have shown unstable results (that is, the feature sometimes worked and sometimes did not). This may for example be caused by different equipment used at the provider side (e.g. media gateways) which behave differently.

SIP INFO

The provider does not support conveying DTMF using the SIP-INFO method.

Here is the list of test-cases that have been performed for this provider: 180_RINGING, BASIC_CALL, CLIR, CLNS_ONNET, CLNS, CONN_NR_DIFF, CONN_NR_INCOMING, CONN_NR, DTMF, EARLY_MEDIA_INBOUND, FAX_AUDIO, FAX_T38_ONNET, FAX_T38, FAX_T38ANDAUDIO, G711A_ONNET, G711A, G711U_ONNET, G711U, G722_ONNET, G722, G729_ONNET, G729, HOLD_RETRIEVE, IP_FRAGMENTATION, LARGE_SIP_MESSAGES, MOBILITY, OPUS_NB, OPUS_WB, RALERT_DISC, REDIR_302, REDIR_DIVHDR, REDIR_HISTHDR, REVERSE_MEDIA, SDP_ICE, SDP_RTCP_MUX, SDP_VIDEO, SIP_INFO, SRTP_INCOMING, SRTP_INTERNAL, SRTP_OUTGOING, SUBSCRIBER_NR, XFER_BLIND, XFER_CONS_ALERT, XFER_CONS_EXT, XFER_CONS

List of Issues found in media-relay Configuration

This section lists the results that differ from the results for the first configuration.

MOBILITY

This feature, which does not work in the first configuration, works fine in the second configuration.

REDIR 302

This feature, which is unstable in the first configuration, works fine in the second configuration.

Test Results

This section explains the test results for all possible configurations in more detail.

Configuration without media-relay

Registration

The provider supports only UDP as transport protocol. As a result, the SIP-communication is not encrypted(TLS). Moreover it requires all involved network elements to support IP-fragmentation.

NAT Traversal

The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN.

DTMF (RFC2833)

The provider can convey DTMF digits using the RTP payload method as per RFC2833.

Session Timer

The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.

Redundancy

Registration of two SIP-interfaces on the same SIP-account is supported by the provider. However, the provider has no failover mechanism if one device is down. As a result, you can use both SIP-interfaces for load-balancing purposes. If one device is down, for 2 minutes incoming and outgoing calls might be rejected/fail.

Correct signalling of Ringing-state

OK

An outgoing call that is disconnected by the far end during alert is not disconnected locally. Typically, the provider may play a message to the effect that the call has been rejected or the call can not be completed so that the calling user will hang up. This may be OK, however, it may create issues with automated calls (e.g. fax or modem) which do not listen to the announcement and keep waiting for the far end to accept the call.

CLIR

OK

Clip No Screening (CLNS)

Straight clip no screening (i.e. sending a foreign number as calling line id) works fine. As this works anyway, it does not matter, if the provider supports the interpretation of History-Info: or Diversion: SIP headers for providing the correct calling line id for diverted calls.

COLP

Outbound and inbound calls to/from the PSTN show the correct connected number.

For outbound calls to the PSTN, an update of the connected number is not signalled to the caller.

Early-Media

The provider supports early-media for outbound calls (hence inbound early media) to the PSTN.

Fax

Transport of faxes to/from the PSTN via G.711 codec was tested successfully.

Additionally transport of faxes to/from the PSTN using the T.38 protocol was tested successfully. This is important for the innovaphone Fax-server. Even if the provider supports T.38, it is not guaranteed that all Fax-calls use T.38. However each call using T.38 will save you 2 DSP-licenses on the gateway hosting the Fax-interface.

Codecs

supported to/from PSTN: G711A and G711U

supported onnet (VoIP to VoIP): G711A and G711U

IP-Fragmentation

OK

Large SIP messages

OK

Reverse Media Negotiation

OK

Mobility Calls

Transmitting DTMF-tones as SIP-INFO messages is not supported. In a no-media-relay configuration, DTMF signalling can thus not be conveyed to the PBX. Mobility calls will not work.

SRTP

The provider does not support audio encryption using SRTP.

Dialing of Subscriber Numbers

OK

Call Transfer

OK

Configuration with media-relay

Registration

The provider supports only UDP as transport protocol. As a result, the SIP-communication is not encrypted(TLS). Moreover it requires all involved network elements to support IP-fragmentation.

NAT Traversal

The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN.

DTMF (RFC2833)

The provider can convey DTMF digits using the RTP payload method as per RFC2833.

Session Timer

The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.

Redundancy

Registration of two SIP-interfaces on the same SIP-account is supported by the provider. However, the provider has no failover mechanism if one device is down. As a result, you can use both SIP-interfaces for load-balancing purposes. If one device is down, for 2 minutes incoming and outgoing calls might be rejected/fail.

Correct signalling of Ringing-state

OK

An outgoing call that is disconnected by the far end during alert is not disconnected locally. Typically, the provider may play a message to the effect that the call has been rejected or the call can not be completed so that the calling user will hang up. This may be OK, however, it may create issues with automated calls (e.g. fax or modem) which do not listen to the announcement and keep waiting for the far end to accept the call.

CLIR

OK

Clip No Screening (CLNS)

Straight clip no screening (i.e. sending a foreign number as calling line id) works fine. As this works anyway, it does not matter, if the provider supports the interpretation of History-Info: or Diversion: SIP headers for providing the correct calling line id for diverted calls. This provider supports call redirection using the SIP 302 Redirect header. Rerouting can be enabled by setting the Reroute supported check-mark in the corresponding Trunk object configuration. Also, the Interworking check-mark must be set in the route used for calls from and to the SIP provider.

However, during our test other interop problems were discovered when the Interworking Flag is enabled. Therefore it is not recommended to use the call redirection via SIP 302 Redirect header.

COLP

Outbound and inbound calls to/from the PSTN show the correct connected number.

For outbound calls to the PSTN, an update of the connected number is not signalled to the caller.

Early-Media

The provider supports early-media for outbound calls (hence inbound early media) to the PSTN.

Fax

Transport of faxes to/from the PSTN via G.711 codec was tested successfully.

Additionally transport of faxes to/from the PSTN using the T.38 protocol was tested successfully. However since the provider requires the MediaRelay and Exclusive-Coder setting, T.38 is not activated on the SIP-interface. The reason for this is the non-working fallback to AudioFax of the Fax-interface, in case that the SIP-interface is configured with above options. This limitation applies only to the Fax-interface. If you are not using it for fax calls, you can enable T.38 by using the "Expert Mode" at the SIP-profile.

Codecs

supported to/from PSTN: G711A and G711U

supported onnet (VoIP to VoIP): G711A and G711U

IP-Fragmentation

OK

Large SIP messages

OK

Reverse Media Negotiation

OK

Mobility Calls

Transmitting DTMF-tones as SIP-INFO messages is not supported, however mobility calls are still possible as in the media-relay configuration, the SBC will convey DTMF signalling to the PBX.

SRTP

The provider does not support audio encryption using SRTP.

Dialing of Subscriber Numbers

OK

Call Transfer

OK

Configuration

Use profile AT-Telecom5-Tc5IPX in Gateway/Interfaces/SIP to configure this SIP provider.

A most recent v13r3 firmware is required to use this SIP-profile. For hints regarding upgrade to v13r3, see Howto:V13_Firmware_Upgrade_V13r2_V13r3

New profiles are added in the course of our V13R3 software Service Releases, see Reference13r3:Release Notes Firmware. Here is an up to date list of tested SIP providers.

Disclaimer

These tests look at a number of interoperability scenarios between innovaphone SIP devices and a given SIP trunk product. As we are enhancing our testing procedures, nature and number of these tests will vary.

All test results document the fact how the tested combination performs in the tested scenario. It explicitly does not comment on the question what the reason is for the behaviour nor if and how it could be changed. It thus does not imply that either the SIP trunk provider or the innovaphone device fails in any way. It merely says that the combination does not perform as defined by the test.

If not mentioned otherwise, all tests are repeated on a weekly basis (a.k.a. nightly tests) using the then-current innovaphone firmware. If a tested combination keeps performing differently from the state documented here during nightly tests, we reserve the right to update this article accordingly.

Some tests do not have consistent results. This may occur for various reasons. If so, we document the tests result as being unstable.

Some of the tested SIP trunk products are not available for nightly tests. In this case, the fact will be noted in the Summary section.