Howto:Callback - MediaRunway - Partner App: Difference between revisions

From innovaphone wiki
Jump to navigation Jump to search
No edit summary
No edit summary
Line 1: Line 1:
<!-- replace CompanyLogo by real logo-name. Do not change size & alignment. Upload image by pressing red link -->
<!-- replace CompanyLogo by real logo-name. Do not change size & alignment. Upload image by pressing red link -->
[[Image:CompanyLogo.png||200px|right]]
[[Image:mediarunway_company_logo_200.png||200px|right]]


==Product Name==
==Product Name==

Revision as of 08:02, 20 May 2022

Mediarunway company logo 200.png

Product Name

MediarRunway Callback

Certification Status

Category

Vendor

TODO File:CompanyLogo.png


MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.

MediaRunway - About us

Description

TODO File:ProductLogo.png


With Callback you have the possibility to organize your callbacks in this app instead of email, paper, etc. You can send callback requests or forward one of your callbacks to other licensed users. Tracking the status of a callback will help you gain the customer expirience.

MediaRunway - About this application

Functions

TODO File:CallbackMain.png


  • Create, forward and edit callbacks according to your needs
    • For yourself or other users
  • Track which callbacks you have created and which you have forwarded
    • Track a callbacks state or add additional information to a callback
  • View your Callist
  • Explore your history of callbacks
  • Manage the backend of the app


Licensing

Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact innoapp-sales@mediarunway.com.

Prerequisites

What you need is this Wiki article and a valid license. For a valid license please install the app and in the admin area of the app you will find the authentication key. Please send us this authentication key, together with the number of users and the desired license period to innoapp-sales@mediarunway.com.


  • Example: "Hello MediaRunway, we would like to purchase the Callback app. Here is our authentication key 1113335557. A one year license for 10 users would fullfill our needs. Please send us the license key as fast as possible. Best reagards"

TODOFile:CallbackAdminExample.png

Versions

  • MediaRunway Callback 1.0

Compatible innovaphone firmware versions

  • MediaRunway Callback 1.0
    • innovaphone V13r2

Application versions used for interop testing

  • MediaRunway Callback 1.0
    • innovaphone IPVA V13r2sr12
    • innovaphone IPVA V13r2sr11
    • innovaphone IPVA V13r2sr10

Configuration

Here we will describe all necessary configuration steps to get the app running. For the installation process of a app and creating the app instance please see the corresponding section.

TODOOO


Installation

TODOOO

Contact

MediaRunway
Anita Meurer und Daniel Meurer
Venloer Str. 8
41569 Rommerskirchen Germany
Tel: +49 2183 80628-0
Fax: +49 2183 80628-100
Mail: contactname@companyname

For any questions please refer to our contact page.