Howto:Cloud-Designer - ITM - Partner App

Product Name

ITM GmbH ITM

Category

VoIP system management products

Cloud related solutions

Vendor

We have been working with innovative communication solutions since 1998 and have constantly expanded our specialist knowledge. Driven by consistently recurring manufacturer training courses, we have focused on selected manufacturers.

Since 2007, we have operated a hosted PBX under the name Kapsch-Businesscom GmbH, which was expanded a few years later into an XaaS cloud solution under the name of K-Businesscom GmbH. Since then, we have been operating as a value-added distributor on the market with our solutions.

Due to the merger of K-Businesscom GmbH and CANCOM GmbH in 2024, a change in the area of voice distribution was also indispensable in order to counteract a consolidation of reseller and distribution business.

Since July 2024, we have been operating our solutions and distribution under the name of ITM GmbH, headquartered in Vienna.

ITM GmbH has been established as a supplier and system integrator in the field of voice and data communication since 1987. The consulting, analysis, planning, realization and support extends over numerous customers. Distribution of the existing voice products takes place via the contacts in Neuss.

- About us

Description

The Cloud-Designer is the counterpart to PBX Designer. The range of functions is identical, but the product differs in licensing and visual customizability.

About this application

Functions

The Cloud Designer contains all the function packages of the PBX Designer.
See PBX-Designer

Licensing

When installing the Cloud-Designer, you agree to install and use the open source product ffmpeg.
The ffmpeg application is installed when you install the application and is used for audio conversion in the application.

The number of licenses required depends on the number of port licenses used on the customer PBX:

Lic | Ports
1 | ≤ 20
2 | ≤ 40
3 | ≤ 70
4 | ≤ 100
+1 | every next 100

Example 1: If you use 13 PBX-Port licenses, you will need 1 service licenses for the customer PBX.
Example 2: If you use 101 PBX-Port licenses, you will need 5 service licenses for the customer PBX.

Pricing

The prices are based on the packages of the Cloud-Manager

Prerequisites

The cloud environment requires a central management platform, (see v13 Hosting) and installation of the cloud-manager app (see Cloud-Manager)

Versions

Compatible innovaphone firmware versions

• innovaphone V13r3

Application versions used for interop testing

• innovaphone V13r3sr3

Release Notes

13r3 240126 final

Feature - Cloud Manager is now able to connect to Cloud Designers running on App Platform other than the one running the Cloud Manager

Bugfix - license counting

13r3 240223 final

Feature - Cloud Manager is now able to run in a standalone mode where it does not rely on data being synced by middleware

Improvement - Users created via the cloud designer will have a default template ‘tmp_default_01' and default location 'Node01’

Bugfix - displaying the state of 2FA

Bugfix - encoding issue during time switch import

Bugfix - bulk importing users in Firefox

Bugfix - persisting email during bulk user import

Bugfix - saving response timeout in Call Flow’s ACD state

Bugfix - recent changes to be lost when making changes to a PBX via the Cloud Manager’s designer feature

Bugfix - connecting to newly deployed PBXs via the Cloud Manager’s designer feature

13r3 240226 final

Bugfix - displaying the state of 2FA

Bugfix - encoding issue during time switch import

Bugfix - with bulk importing users in Firefox

Bugfix - persisting email during bulk user import

Bugfix - saving response timeout in Call Flow’s ACD state

13r3 240228 final

Feature - Add last name and long name to user import CSV template

Bugfix - time switch (boolean) name changes

13r3 240308 final

Bugfix - allowed the import of users with same number and location

Bugfix - the password got lost when saving a user

Bugfix - caused the app to hang when opening the customer page

Bugfix - long name was shown as the username on the user form during editing

Bugfix - rendering license limits

Improvement - Dropped support for long name from the user import (column &n is removed)

13r3 240401

Bugfix - Set default location and template only when none provided

Improvement - Preserve search filter when navigating away from the user management page

Improvement - Allow user to quickly clear the search field on the user management page

Improvement - Automatically select the first available template when a node is selected

Improvement - Whitelist IP addresses are now limited to the customer scope

Improvement - Ringback announcement is left empty when ‘use ringback’ is used in the announcement (call flows)

Improvement - Allow user to have the system generate a random password when creating a new user (also works for user imports when password field is left empty)

Feature - Show all software licenses in a user’s license tab based on reseller settings

Feature - Synchronize the user’s hardware ID and username to maintain DECT phone functionality

Feature - Allow user to generate provisioning codes in bulk

Feature - Allow super admin user to manage other super admin users and reseller users. Reseller admin users can only edit other reseller admin users.

Feature - The user’s phone number is now prefixed with the user’s location extension number

Feature - Users are prompted to send an email when a new user is created and the email address is filled in

13r3 240403

Bugfix - Fix issue with incorrect error message being displayed when saving 2FA

Bugfix - Fix dropdown for location on group fax, group voicemail and voicemail page

Bugfix - Auto select first available template when creating a new user

13r3 240404 final

Feature - Add filter and diversion filter to user import CSV template

Feature - Add DECT settings to the user form

13r3 240409 final

Bugfix - loss of licenses when saving a user

Bugfix - special characters in audio recordings

Bugfix - encoding when exporting a time switch

Bugfix - dropdown of custom audio

Bugfix - Next state timeout in the announcement state (call flow) now accepts 0 (zero)

Bugfix - set default response timeout of the announcement state to 0 (zero)

Bugfix - navigation after creating or editing a user

Feature - Add ‘share by email’ action when creating a provisioning code for an individual user

Improvement - Do not copy DECT settings when duplicating a user

Improvement - User dropdown on group fax and group voicemail is now ordered alphabetically

13r3 240409 final

Bugfix - filename validation for audio recordings

Bugfix - app would get stuck on certain pages after all users were deleted

Bugfix - making audio recordings

Bugfix - add button being disabled

Improvement - Reset the join key settings when switching between dynamic/static in the ACD state of a call flow

13r3 240411 final

Bugfix - giving a unique identifier to audio files

Bugfix - saving changes after editing a user

13r3 240416 final

Bugfix - uploading a time switch

Bugfix - download button of bulk provisioning codes also triggers the mail app to open with a draft email

Improvement - Set a waiting queue’s alert timeout empty when a dial tone is selected in a call flow

13r3 240523 final

Bugfix - loss of conditional call forwarding settings on certain changes related to user membership

Bugfix - saving the chosen location for a new user

Improvement - User management is now enabled by default

13r3 240527 final

Bugfix - ACD call flow state is now a passive member of the queues group

Feature - enable usage of an ACD call flow state in the Switchboard app

13r3 240626 final

Bugfix - stopping app instance that resulted in a restart of the entire app service

Bugfix - saving call transfer

13r3 240703 final

Bugfix - displaying a customer’s address on the dashboard

Bugfix - creating new call flow due to missing locations

Bugfix - highlighting location input field when invalid

Bugfix - inheritance of template configuration for users

Bugfix - clearing the time switch in a call forwarding rule (call flows)

Bugfix - prevented a change to a user’s username when all licenses are taken

Bugfix - Effort was put into making sure connections to required innovaphone apps are restored on a disconnect

Bugfix - caused an incorrect display of the number of licenses ‘in use’

Bugfix - caused a waiting queue to lose its membership to the ‘queues’ group

Bugfix - importing users without an email address

Feature - The name of the app object the Cloud Designer & Cloud Manager depends on can now be modified using a key-value pair in the config table.

Feature - configure the ‘incomplete’ property of a trunk

Feature - configure group fax notification settings

Feature - configure global CLIP no-screening (CLNS)

Feature - configure user-specific fixed CLIP no-screening (CLNS)

Feature - configure collective call groups

Feature - The display names of licenses can now be configured per reseller for every synchronization mode

Feature - multi-digit DTMF key in call flow’s Menu state

13r3 240905 final

Bugfix - saving user with Global CLNS rules

Improvement - ITM branding

13r3 240916 final

Bugfix - user import that prevented the Users Admin (innovaphone) app from saving changes to users without a PBX

13r3 240924 final

Bugfix - Users can now configure the email address on a group voicemail to which to send notifications

Contact

ITM GmbH

Sperberweg 8

41468 Neuss Germany

Tel: +49 (2131) 88141 828

Fax: +49 (2131) 88141 800

Mail: sales-de@itm-group.com

For any questions please refer to our contact page.