Howto:Firmware Upgrade
Applies To
This information applies to:
- All innovaphone devices and software
Firmware support policy
For currently supported firmware versions, please refer to this overview.
Firmware upgrade policy
When upgrading from a previous major version to a service release within a higher major version, it is mandatory to upgrade in stages.
For example, if you want to upgrade from 12r2 to 13r3, you must first upgrade from 12r2 to 13r1, then from 13r1 to 13r2 and then from 13r2 to 13r3, following the instructions listed for each major upgrade.
You will find a separate wiki article for each major step, which describes all the necessary adjustments required for the upgrade.
Version 14r1
Before you try to upgrade to Version 14r1, be sure to read Howto:V14 Firmware Upgrade V13r3 V14r1. For release notes, see Reference14r1:Release Notes Firmware.
With release of 14r1 we support firmware versions 14r1, 13r3 and 12r2.
14r1 will not work with V13 licenses! You will need a license update thus in order to upgrade from 13r1/2/3 to 14r1.
No longer supported hardware in this and the following versions:
- IP150 (can still be used with 13r2 firmware)
No longer supported software in this and the following versions:
- myPBX (removed, migrate to myApps)
- Widgets (removed, migrate to Contacts Widget App)
- WebRTC toolkit (removed, migrate to innovaphone SDK)
- Windows Softwarephone (removed, migrate to Softphone App)
- PBX Object Settings (removed, migrate to Profile App)
- PBX Object ICP (removed, use integrated presence feature instead)
- Service Call-Lists (removed, migrate to Reports App)
Deprecated software in this and the following versions:
- Linux Application Platform (v10) (migrate to innovaphone App Platform)
- innovaphone Faxserver (v10) (migrate to Fax App)
- innovaphone Reporting (v10) (migrate to Reports App)
- innovaphone Exchange (v10) (migrate to Calendar App)
- Operator (v9) (migrate to Switchboard App)
- innovaphone Voice Recording 2014 (migrate to Recordings App)
- PBX Object External UC (use integrated presence feature or migrate to the new presence apps)
Version 13r3
Before you try to upgrade to Version 13r3, be sure to read Howto:V13 Firmware Upgrade V13r2 V13r3. For release notes, see Reference13r3:Release Notes Firmware.
No longer supported hardware in this and the following versions:
- IP150 (can still be used with 13r2 firmware)
Version 13r2
Before you try to upgrade to Version 13r2, be sure to read Howto:V13 Firmware Upgrade V13r1 V13r2. For release notes, see Reference13r2:Release Notes Firmware.
No longer supported hardware in this and the following versions:
- IP150A
Version 13r1
Before you try to upgrade to Version 13r1, be sure to read Howto:Firmware Upgrade V12r2 V13r1. For release notes, see Reference13r1:Release Notes Firmware.
13r1 will not work with V12 licenses! You will need a license update thus in order to upgrade from 12r1/12r2 to 13r1.
IP62 does not support RTCP-mux and is unsuitable for general use in 13r1 and later installations.
Note: For 13r1 use the new innovaphone App Platform. However the V10 Linux Application Platform and its applications are still supported for the time being.
Note: In 13r1 we introduced myApps and the innovaphone phone apps that replace myPBX. However myPBX is still supported for the time being.
Version 12r2
Before you try to upgrade to Version 12r2, be sure to read Howto:Firmware Upgrade V11r2 V12r1 and Howto:Firmware Upgrade V12r1 V12r2. For release notes, see Reference12r2:Release Notes Firmware.
12r2 will not work with V11 licenses! You will need a license update thus in order to upgrade from 11r1/2 to 12r2.
No longer supported hardware in this and the following versions:
- IP72
IP150 is still supported, but has some functions removed.
The following devices are still supported, but have the PBX function removed:
- IP38
- IP302
- IP305
- IP800
- IP2000
- IP6000
Note: use V10 Linux Application Platform and its applications for 12r2 installations!
Version 12r1
Before you try to upgrade to Version 12r1, be sure to read Howto:Firmware Upgrade V11r2 V12r1. For release notes, see Reference12r1:Release Notes Firmware.
Note that in Version 12r1 there are no test licenses any more! They are replaced by the test mode, see Reference12r1:General/License for details.
12r1 will work not with V11 licenses! You will need a license update thus in order to upgrade from 11r1/2 to 12r1.
There is only limited hardware 12r1 support for
- IP200A
- IP230
Note: use V10 Linux Application Platform and its applications for 12r1 installations!
Version 11r2
Before you try to upgrade to Version 11r2, be sure to read Howto:Firmware_Upgrade_V11r1_V11r2. For release notes, see Reference11r2:Release Notes Firmware.
Note that in Version 11r2 there are no test licenses any more! They are replaced by the test mode, see Reference11r2:General/License for details.
There is only limited hardware 11r2 support for
- IP200A
- IP230
Note: use V10 Linux Application Platform and its applications for 11r2 installations!
Version 11r1
Before you try to upgrade to Version 11r1, be sure to read Howto:Firmware_Upgrade_V10_V11r1. For release notes, see Reference11r1:Release Notes Firmware.
Note that in Version 11r1 there are no test licenses any more! They are replaced by the test mode, see Reference11r1:General/License for details.
There is only limited 11r1 hardware support for
- IP110 (there are new models IP110A though with full support)
- IP200A
- IP230
- IP240 (there are new models IP240A though with full support)
Note: use V10 Linux Application Platform and its applications for 11r1 installations!
Version 10
No longer supported hardware in this and the following versions:
- IP600
- IP1500
- IP3000
- IP3000DD
- IP21
- IP400
- IP202
- IP200 (the old one, not IP200A, see label on the back)
Important note regarding provisioning!
Starting with version 10, innovaphone devices connect automatically with http://config.innovaphone.com/init during commissioning or after restoring factory settings. This process serves to simplify provisioning. A connection is always established automatically to http://config.innovaphone.com/init. If you would like to avoid this procedure, the innovaphone device must be booted in an environment without a public internet connection. For more information about provisioning possibilities, see: Reference10:Concept_Provisioning. The following information is transmitted to innovaphone upon connection with http://config.innovaphone.com/init: The version and serial number of the device and the public IP address. This information is managed in accordance with innovaphone's data protection policy.