Howto:Firmware Upgrade

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Contents

Applies To

This information applies to:

  • All innovaphone devices and software

Firmware support policy

For currently supported firmware versions, please refer to this overview.

General recommendation

When upgrading from a previous major version to a further service release within a higher major version, we recommend to perform the upgrade step by step.

E.g. when upgrading from 12r2 to 13r2 it is recommended to first upgrade to 13r1 and taking below mentioned notes into account. Afterwards perform the upgrade from 13r1 to 13r2 with attention to below mentioned notes.

Version 13r2

Before you try to upgrade to Version 13r2, be sure to read Howto:V13 Firmware Upgrade V13r1 V13r2. For release notes, see Reference13r2:Release Notes Firmware.

Please note that there is no 13r2 support for

  • IP600
  • IP1500
  • IP400
  • IP3000
  • IP3000DD
  • IP21
  • IP72
  • IP110 (there are new models IP110A though with full support for 13r2)
  • IP200
  • IP200A
  • IP202
  • IP230
  • IP240 (there are new models IP240A though with full support for 13r2)
  • IP150A

IP150 is still supported, but has some functions removed.

The following devices are still supported, but have the PBX function removed and the install functionality is not supported:

  • IP38
  • IP302
  • IP305
  • IP800
  • IP2000
  • IP6000

Version 13r1

Before you try to upgrade to Version 13r1, be sure to read Howto:Firmware Upgrade V12r2 V13r1. For release notes, see Reference13r1:Release Notes Firmware.

Please refer to this update warning before you upgrade from V11r2 sr13 and earlier!

13r1 will not work with V12 licenses! You will need a license update thus in order to upgrade from 12r1/12r2 to 13r1.

Please note that there is no 13r1 support for

  • IP600
  • IP1500
  • IP400
  • IP3000
  • IP3000DD
  • IP21
  • IP72
  • IP110 (there are new models IP110A though with full support for 13r1)
  • IP200
  • IP200A
  • IP202
  • IP230
  • IP240 (there are new models IP240A though with full support for 13r1)

IP150 is still supported, but has some functions removed.

The following devices are still supported, but have the PBX function removed and the install functionality is not supported:

  • IP38
  • IP302
  • IP305
  • IP800
  • IP2000
  • IP6000

Note: For 13r1 use the new innovaphone App Platform. However the V10 Linux Application Platform and its applications are still supported for the time being.

Note: In 13r1 we introduced myApps and the innovaphone phone apps that replace myPBX. However myPBX is still supported for the time being.

Version 12r2

Before you try to upgrade to Version 12r2, be sure to read Howto:Firmware Upgrade V11r2 V12r1 and Howto:Firmware Upgrade V12r1 V12r2. For release notes, see Reference12r2:Release Notes Firmware.

Please refer to this update warning before you upgrade from V11r2 sr13 and earlier!

12r2 will not work with V11 licenses! You will need a license update thus in order to upgrade from 11r1/2 to 12r2.

Please note that there is no 12r2 support for

  • IP600
  • IP1500
  • IP400
  • IP3000
  • IP3000DD
  • IP21
  • IP72
  • IP110 (there are new models IP110A though with full support for 12r2)
  • IP200
  • IP200A
  • IP202
  • IP230
  • IP240 (there are new models IP240A though with full support for 12r2)

IP150 is still supported, but has some functions removed.

The following devices are still supported, but have the PBX function removed:

  • IP38
  • IP302
  • IP305
  • IP800
  • IP2000
  • IP6000

Note: use V10 Linux Application Platform and its applications for 12r2 installations!

Version 12r1

Before you try to upgrade to Version 12r1, be sure to read Howto:Firmware Upgrade V11r2 V12r1. For release notes, see Reference12r1:Release Notes Firmware.

Note that in Version 12r1 there are no test licenses any more! They are replaced by the test mode, see Reference12r1:General/License for details.

12r1 will work not with V11 licenses! You will need a license update thus in order to upgrade from 11r1/2 to 12r1.

Please note that there is (as in V11r1/2) no 12r1 support for

  • IP600
  • IP1500
  • IP3000
  • IP3000DD
  • IP21
  • IP400
  • IP202
  • IP200 (the old one, not IP200A, see label on the back).

There is only limited 12r1 support for

  • IP110
  • IP200A
  • IP230
  • IP240 (there are new models IP110A, IP240A though with full support for 12r1).

Note: use V10 Linux Application Platform and its applications for 12r1 installations!

Version 11r2

Before you try to upgrade to Version 11r2, be sure to read Howto:Firmware_Upgrade_V11r1_V11r2. For release notes, see Reference11r2:Release Notes Firmware.

Note that in Version 11r2 there are no test licenses any more! They are replaced by the test mode, see Reference11r2:General/License for details.

Please note that there is (as in V10) no 11r2 support for

  • IP600
  • IP1500
  • IP3000
  • IP3000DD
  • IP21
  • IP400
  • IP202
  • IP200 (the old one, not IP200A, see label on the back)

There is only limited 11r2 support for

  • IP110
  • IP200A
  • IP230
  • IP240

There are new models IP110A, IP240A though with full support for 11r2.

Note: use V10 Linux Application Platform and its applications for 11r2 installations!

Version 11r1

Before you try to upgrade to Version 11r1, be sure to read Howto:Firmware_Upgrade_V10_V11r1. For release notes, see Reference11r1:Release Notes Firmware.

Note that in Version 11r1 there are no test licenses any more! They are replaced by the test mode, see Reference11r1:General/License for details.

Please note that there is (as in V10) no 11r1 support for

  • IP600
  • IP1500
  • IP3000
  • IP3000DD
  • IP21
  • IP400
  • IP202
  • IP200 (the old one, not IP200A, see label on the back)

There is only limited 11r1 support for

  • IP110
  • IP200A
  • IP230
  • IP240

There are new models IP110A, IP240A though with full support for 11r1.

Note: use V10 Linux Application Platform and its applications for 11r1 installations!

Important note regarding provisioning!

Starting with version 10, innovaphone devices connect automatically with http://config.innovaphone.com/init during commissioning or after restoring factory settings. This process serves to simplify provisioning. A connection is always established automatically to http://config.innovaphone.com/init. If you would like to avoid this procedure, the innovaphone device must be booted in an environment without a public internet connection. For more information about provisioning possibilities, see: Reference10:Concept_Provisioning. The following information is transmitted to innovaphone upon connection with http://config.innovaphone.com/init: The version and serial number of the device and the public IP address. This information is managed in accordance with innovaphone's data protection policy.

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