Howto:Hitchikers Guide to the "3rd Party Product Listing"

From innovaphone wiki
Jump to navigation Jump to search
Remark: This information is deprecated. Process of being listing as referral 3rd-party-products is documented here.

innovaphone entertains an innovaphone listed 3rd party product programme. Here is how it works.

What it is all about

The Listed 3rd Party Product programme has the following main objectives:

  • Development of a closer partnership with 3rd party vendors
  • Support of marketing and press activities through mutual presence on the respective web sites and coordinated press releases
  • Guidance for innovaphone customers through the "Which devices and 3rd party applications do work with innovaphone solutions" jungle (Compatibility List)
  • Guidance for innovaphone and innovaphone partner sales and pre-sales staff regarding the opportunities brought by 3rd party applications

How it works

These are the required steps (not necessarily in exactly this order) to get listed:

  • Someone (we, a partner, a 3rd party vendor) deems a 3rd party product interesting for this programme
  • This idea is brought up to presales along with contact to the 3rd party vendor (usually the product manager)
  • Presales will contact the vendor
  • It is agreed which level (customer testimonial, engineered product, recommended product) is appropriate
  • The initiator (vendor, partner, ...) creates the 3rd party product page (see the section below)
  • Once the entry meets the requirements, innovaphone will list it on its 3rd party product list
  • The vendor will add a note regarding the listing on its own publicly accessible web space along with a link to innovaphone’s web site
  • If the entry qualifies as a recommended product, the vendor is granted the right to use the logo
  • The entry will possibly be published in the innovaphone Newsletters

Requirements

Generally, the vendor must provide all wording to be used in the listing. If a joint press release is anticipated, a press contact is required

Customer Testimonial Entries (Referral Product)

There must be a major customer project where the product has been used successfully with innovaphone devices. The interoperability tests are done and described by the vendor. A point of contact (innovaphone sales rep or partner) is available.

Engineered Product

The vendor will book presales lab time to work on interoperability issues at the vendors discretion. In most cases, innovaphone will sponsor the required PC hardware and operating system licenses plus the innovaphone devices necessary. The vendor will sponsor its own devices and/or any required non-innovaphone licenses.

Recommended Product

A reference installation is set up in innovaphone's compatibility lab. In most cases, innovaphone will sponsor the required PC hardware and operating system licenses plus the innovaphone devices necessary. The vendor will sponsor its own devices and/or any required non-innovaphone licenses. The vendor will perform the reference installation either through an on-site visit or by remote maintenance. Also, Problems encountered will be analysed and possibly fixed. Technical assistance (either on-site at innovaphone premises or remote) is provided by the vendor. A decent test plan for the product's interoperability is worked out. agreed and executed (suggestions by the vendor may simplify and speed up this part).

Are there different levels of certification?

See above.

There is a chance that we are testing products in a one-shot, ad-hoc fashion. The result (a test result) will be added to the list. This does not require cooperation by the equipment vendor.

Who may be listed?

In principle, there is no limitation. However, there is quite some effort involved, so that there must be a significant potential to innovaphone.

How does a Recommended Product certificate look like?

Sample-recprod-cert.png

What is the Cost?

innovaphone will charge standard presales support charges as per the then-current price list for engineering days in the innovaphone labs. No further cost.

How do I start the process?

If you intend to have your product certified, then contact your responsible innovaphone sales representative. She will then liaise with innovaphone presales. If the product listing is approved, innovaphone will create a new article in its wiki.