Howto:How to use the R-key handling

From innovaphone wiki
Jump to navigation Jump to search
The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.

The IP1200 & IP1202/IP1203 could enable or disable the R-Key handling which is necessary for transferring calls.


Applies To

This information applies to

  • IP1200, IP1202, IP1203
  • IP21, IP22, IP24, IP28, IP29, IP302, IP311, IP411 - Analog Phones
  • IP110 in hands-free mode

Build V6 and later

More Information

Problem Details

Unknown flash codes for transferring, holding or changing between calls.

Configuration

Enable the “local R-key handling” at the DECT-base in DECT/Config/System .

Usage

To use the R-key functions press the R-key during a call followed by the appropriate number.

A single R-key press sets the first call on hold.

Use the following codes:

  • 0 – reject call waiting
  • 1 – disconnect held call
  • 2 – change between call 1 and call 2
  • 3 – 3-party (3PTY) conference (if supported)
  • 4 – transfer call 1 to call 2


e.g. incoming call, transferred to another extension.

  • accept incoming call
  • press R once
  • dial the second extension
  • press R2 to change between call 1 and call 2 or press R-key twice
  • press R4 to transfer both calls


To get back to the base call after pressing R-Key use: R+1 - return back to base call after pressing the R-Key

To get back to the base call after forwarding the base call to another extension also use R+1.

R+1 - disconnects current call and return back to base call

To switch between two established call connections use: R+2 or press R-key twice – change between call 1 and call 2

To transfer the base call to another call extension use: R+4 – transfers call 1 to call 2

Retrieved from "https://wiki.innovaphone.com/index.php?title=Howto:How_to_use_the_R-key_handling&oldid=60383"