Howto:How to use the R-key handling

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The IP1200 & IP1202/IP1203 could enable or disable the R-Key handling which is necessary for transferring calls.


Contents

Applies To

This information applies to

  • IP1200, IP1202, IP1203
  • IP21, IP22, IP24, IP28, IP29, IP302, IP311, IP411 - Analog Phones
  • IP110 in hands-free mode

Build V6 and later

More Information

Problem Details

Unknown flash codes for transferring, holding or changing between calls.

Configuration

Enable the “local R-key handling” at the DECT-base in DECT/Config/System .

Usage

To use the R-key functions press the R-key during a call followed by the appropriate number.

A single R-key press sets the first call on hold.

Use the following codes:

  • 0 – reject call waiting
  • 1 – disconnect held call
  • 2 – change between call 1 and call 2
  • 3 – 3-party (3PTY) conference (if supported)
  • 4 – transfer call 1 to call 2


e.g. incoming call, transferred to another extension.

  • accept incoming call
  • press R once
  • dial the second extension
  • press R2 to change between call 1 and call 2 or press R-key twice
  • press R4 to transfer both calls


To get back to the base call after pressing R-Key use: R+1 - return back to base call after pressing the R-Key

To get back to the base call after forwarding the base call to another extension also use R+1.

R+1 - disconnects current call and return back to base call

To switch between two established call connections use: R+2 or press R-key twice – change between call 1 and call 2

To transfer the base call to another call extension use: R+4 – transfers call 1 to call 2

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