Howto:Ilink-crm-ext- ilink - Partner App
ilink Kommunikationssysteme GmbH ilink CRM Extensions
This App has been listed March 2023.
ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!
A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.
Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, SAP, Sugar CRM, Tigerpaw CRM, vCard / LDAP.
Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).
Compatible innovaphone firmware versions
- innovaphone V13r2 or higher
Application versions used for interop testing
- ilink ilink-crm-ext 1008 final, 27/03/2023
- innovaphone V13r2
Please note: The name of the PBX object must be spelled exactly: ilink-crmext Using another name leads to an error message "ilink-crmext" in the log files.
|ilink Kommunikationssysteme GmbH|
|10707 Berlin Germany|
|Tel: +49 30 28526 1254|
For any questions please refer to our contact page.