Howto:NL - KPN - Vast bellen Dienst VoIP Connect SIP-Provider (2017)

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Summary

Tests for the Vast_bellen_Dienst_VoIP_Connect SIP trunk product of the provider KPN were completed. Test results have been last updated on December 19th, 2017. Check the history of this article for the date of the first publication of the testreport.

Remarks

  • Remark: For the 3rdParty KPN test go to Howto:NL_-_KPN_-_Vast_bellen_Dienst_VoIP_Connect_SIP-Provider_(3rdParty_2017)
  • Remark: 180 Ringing, KPN provides a 180 Ringing or a 183 Session Progress instead, depending on the B-party that is in alerting state.
  • Remark: CLNS and CLNS_ONNET, due to Dutch MCA regulation foreign calling line id (CLI) is not supported. However if the end-customer is the owner of a "foreign number" it can be used after clarification with the provider. If the Encustomer provides a service and calls in name of another endcustomer, it is allowed to use the Diversion_header to send a "foreign number" as CLI. KPN supports also Redirected calls with the CLI of the A-party by use of theDiversion_header.
  • Remark: NAT Traversal, KPN delivers its own connections to the end customer and does not use NAT in their configuration. As a result the NAT test in this case is incorrect. NAT-traversal methods are not used.
  • Remark: No RTCP-mux must be configured, otherwise calls to KPN mobile network will fail.

The provider doesn't offer the possibility to test the SIP-trunk regularly and automatically (e.g. before firmware releases). As a result, we do not know if it will still work or will work with different firmware than the one we tested with.

Tested Firmware: 12r2 Service Release 8 (125285)

<internal>Provider SBC: </internal>

List of Issues found in no media-relay Configuration

This is a list of all issues found in a configuration where the media stream between endpoints and the SIP provider - as opposed to the signalling - is not routed through the SBC.

180 RINGING
The provider does not send a 180 Ringing response when the called party alerts.
CLNS ONNET
Onnet-Calls (that is, within the provider's network) do not allow foreign calling party numbers (CGPN). In other words, clip no screening is not possible for on-net calls.
CLNS
Outgoing calls cannot be sent with a foreign calling party number (CLI).
SIP INFO
The provider does not support conveying DTMF using the SIP-INFO method.

Here is the list of test-cases that have been performed for this provider: 180_RINGING, BASIC_CALL, CLIR, CLNS_ONNET, CLNS, CONN_NR_DIFF, CONN_NR_INCOMING, CONN_NR, DTMF, EARLY_MEDIA_INBOUND, FAX_AUDIO, FAX_T38_ONNET, FAX_T38, FAX_T38ANDAUDIO, G711A_ONNET, G711A, G711U_ONNET, G711U, G722_ONNET, G722, G729_ONNET, G729, HOLD_RETRIEVE, IP_FRAGMENTATION, LARGE_SIP_MESSAGES, MOBILITY, OPUS_NB, OPUS_WB, RALERT_DISC, REDIR_302, REDIR_DIVHDR, REDIR_HISTHDR, REVERSE_MEDIA, SDP_ICE, SDP_RTCP_MUX, SDP_VIDEO, SIP_INFO, SRTP_INCOMING, SRTP_INTERNAL, SRTP_OUTGOING, SUBSCRIBER_NR, XFER_BLIND, XFER_CONS_ALERT, XFER_CONS_EXT, XFER_CONS

List of Issues found in media-relay Configuration

This section lists the results that differ from the results for the first configuration.

MOBILITY
The provider can not send DTMF signals via SIP-INFO messages.


Test Results

This section explains the test results for all possible configurations in more detail.

Configuration without media-relay

Registration
The provider supports UDP and TCP as transport protocol. The tests were completed using TCP, since UDP is an unreliable protocol and requires all involved network elements to support IP-fragmentation.
NAT Traversal
The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN.
DTMF (RFC2833)
The provider can convey DTMF digits using the RTP payload method as per RFC2833.
Session Timer
The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.
Redundancy
Currently we don't test the redundancy for SIP-trunks without registration.
Correct signalling of Ringing-state
Ringing is not signalled by the provider. This will lead to incorrect call-state display on the PBX (phone-UI, myPBX, Soap) for outbound calls to the PSTN. The caller will see no status-update on the phone-display/PC-screen, showing that the remote party was reached and is ringing.
Additionally external callers forwarded/transferred back to the PSTN, may get no ring-tone but hear silence while the remote party is ringing. This silence while waiting might lead to aborting the call. As a result, Carrier w/o Alerting is required in all PBX 'Mobility' objects.
CLIR
OK
Clip No Screening (CLNS)
CLIP no screening (CLNS) is not possible, that is, outgoing calls can only have the own subscriber number (or extension), no foreign numbers as calling line id. This affects for example externally forwarded and mobility calls. Call redirection using the SIP 302 Redirect header is supported by the provider. Rerouting can be enabled by setting the Reroute supported check-mark in the corresponding Trunk object configuration. Also, the Interworking check-mark must be set in the route used for calls from and to the SIP provider.
However, during our test other interop problems were discovered when the Interworking Flag is enabled. Therefore it is not recommended to use the call redirection via SIP 302 Redirect header.
COLP
Outbound and inbound calls to/from the PSTN show the correct connected number.
For outbound calls to the PSTN, an update of the connected number is not signalled to the caller.
Early-Media
The provider supports early-media for outbound calls (hence inbound early media) to the PSTN.
Fax
Transport of faxes to/from the PSTN via G.711 codec was tested successfully.
Additionally transport of faxes to/from the PSTN using the T.38 protocol was tested successfully. This is important for the innovaphone Fax-server. Even if the provider supports T.38, it is not guaranteed that all Fax-calls use T.38. However each call using T.38 will save you 2 DSP-licenses on the gateway hosting the Fax-interface.
Codecs
supported to/from PSTN: G711A
supported onnet (VoIP to VoIP): G711A, G711U, G722 and G729
IP-Fragmentation
OK
Large SIP messages
OK
Reverse Media Negotiation
OK
Mobility Calls
Transmitting DTMF-tones as SIP-INFO messages is not supported. In a no-media-relay configuration, DTMF signalling can thus not be conveyed to the PBX. Mobility calls will not work.
As the provider does not provide proper alert signalling, you will need to configure the Carrier w/o Alerting check-mark in the PBX Mobility object.
SRTP
The provider does not support audio encryption using SRTP.
Dialing of Subscriber Numbers
The provider does not support dialling numbers in subscriber number format. Make sure to configure the Dialing Location accordingly.
Call Transfer
OK


Configuration with media-relay

Registration
The provider supports UDP and TCP as transport protocol. The tests were completed using TCP, since UDP is an unreliable protocol and requires all involved network elements to support IP-fragmentation.
NAT Traversal
The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN.
DTMF (RFC2833)
The provider can convey DTMF digits using the RTP payload method as per RFC2833.
Session Timer
The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.
Redundancy
Currently we don't test the redundancy for SIP-trunks without registration.
Correct signalling of Ringing-state
Ringing is not signalled by the provider. This will lead to incorrect call-state display on the PBX (phone-UI, myPBX, Soap) for outbound calls to the PSTN. The caller will see no status-update on the phone-display/PC-screen, showing that the remote party was reached and is ringing.
Additionally external callers forwarded/transferred back to the PSTN, may get no ring-tone but hear silence while the remote party is ringing. This silence while waiting might lead to aborting the call. As a result, Carrier w/o Alerting is required in all PBX 'Mobility' objects.
CLIR
OK
Clip No Screening (CLNS)
CLIP no screening (CLNS) is not possible, that is, outgoing calls can only have the own subscriber number (or extension), no foreign numbers as calling line id. This affects for example externally forwarded and mobility calls. Call redirection using the SIP 302 Redirect header is supported by the provider. Rerouting can be enabled by setting the Reroute supported check-mark in the corresponding Trunk object configuration. Also, the Interworking check-mark must be set in the route used for calls from and to the SIP provider.
However, during our test other interop problems were discovered when the Interworking Flag is enabled. Therefore it is not recommended to use the call redirection via SIP 302 Redirect header.
COLP
Outbound and inbound calls to/from the PSTN show the correct connected number.
For outbound calls to the PSTN, an update of the connected number is not signalled to the caller.
Early-Media
The provider supports early-media for outbound calls (hence inbound early media) to the PSTN.
Fax
Transport of faxes to/from the PSTN via G.711 codec was tested successfully.
Codecs
supported to/from PSTN: G711A
supported onnet (VoIP to VoIP): G711A, G711U, G722 and G729
IP-Fragmentation
OK
Large SIP messages
OK
Reverse Media Negotiation
OK
Mobility Calls
Transmitting DTMF-tones as SIP-INFO messages is not supported, however mobility calls are still possible as in the media-relay configuration, the SBC will convey DTMF signalling to the PBX.
As the provider does not provide proper alert signalling, you will need to configure the Carrier w/o Alerting check-mark in the PBX Mobility object.
SRTP
The provider does not support audio encryption using SRTP.
Dialing of Subscriber Numbers
The provider does not support dialling numbers in subscriber number format. Make sure to configure the Dialing Location accordingly.
Call Transfer
OK


Configuration

Use profile NL-KPN-Vast_bellen_Dienst_VoIP_Connect in Gateway/Interfaces/SIP to configure this SIP provider.

Please note the following configuration hints:

  • *** This provider profile is deprecated as we cannot do regularly tests any more (last firmware tested: 12r2 Service Release 8 (125285)) ***
  • Alert not signalled, 'Carrier w/o Alerting' required in all PBX 'Mobility' objects
  • Dialling of subscriber numbers not possible, 'Dialing Location' must be configured without 'Area Code'
A most recent v12r2 firmware or higher is required to use this SIP-profile. For hints regarding upgrade to v12r2, see Howto:Firmware Upgrade V12r1 V12r2

New profiles are added in the course of our V12R2 software Service Releases, see Support:DVL-Roadmap Firmware 12r2. Here is an up to date list of tested SIP providers.

Disclaimer

These tests look at a number of interoperability scenarios between innovaphone SIP devices and a given SIP trunk product. As we are enhancing our testing procedures, nature and number of these tests will vary.

All test results document the fact how the tested combination performs in the tested scenario. It explicitly does not comment on the question what the reason is for the behaviour nor if and how it could be changed. It thus does not imply that either the SIP trunk provider or the innovaphone device fails in any way. It merely says that the combination does not perform as defined by the test.

If not mentioned otherwise, all tests are repeated on a weekly basis (a.k.a. nightly tests) using the then-current innovaphone firmware. If a tested combination keeps performing differently from the state documented here during nightly tests, we reserve the right to update this article accordingly.

Some tests do not have consistent results. This may occur for various reasons. If so, we document the tests result as being unstable.

Some of the tested SIP trunk products are not available for nightly tests. In this case, the fact will be noted in the Summary section.