Howto:PBX-Designer - K-Businesscom - Partner App

Product Name

K-Businesscom GmbH PBX-Designer

Vendor

K-Businesscom (KBC; formerly Kapsch BusinessCom) is a leading ICT solution and service provider and digitalization partner.
The 130-year history of the Kapsch Group and the many years of experience as a market leader for cloud transformation, network solutions, collaboration, data center infrastructure, security and managed services, combined with the technologies and services of numerous international manufacturers, form the basis for our innovative strength.
KBC Germany has established itself in particular in the areas of IT security, intelligent network, directional radio, managed services and VoIP. Specially developed cloud solutions tailored to channel partners, carriers, utilities and enterprise customers are operated by KBC and offered as whitelabel Made-in-Germany solutions.

K-Businesscom GmbH - About us

Description

The PBX-Designer for innovaphone is a PBX management application that provides an easy and graphical user interface, without the need to use the innovaphone PBX-Manager app.
The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box. However, a reference to further flows is possible.

K-Businesscom GmbH - About this application

Functions

• Audio files (Upload and convert offline, record via the website, play and download)
  
• Define pickup groups and program function keys
  
• Define executive users and coworkers and program function keys
  
• Mananage time switches more easily
  
• Configure Exchange sync
  
• Configure your waiting music
  
• Call Flow Designer
  

The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box. However, a reference to further flows is possible.

Licensing

When installing the PBX-Designer, you agree to install and use the open source product ffmpeg.
The ffmpeg application is installed when you install the application and is used for audio conversion in the application.

The number of licenses required is dependent on the number of ports you have licensed in your PBX:

Lic | Ports
1 | 1-20
2 | 21-40
3 | 41-70
4 | 71-100
+1 | every next 100

Example 1: If you have 13 PBX-Port licenses installed, you will need 1 service licenses.
Example 2: If you have 101 PBX-Port licenses installed, you will need 5 service licenses.

Pricing

The licenses are purchased for a limited time and receive a discount according to the following list per license:

1 year = € 80
2 years = € 140
3 years = € 180
(The prices indicated are net prices)

Versions

Compatible innovaphone firmware versions

• innovaphone V13r1
• innovaphone V13r2
• innovaphone V13r3

Application versions used for interop testing

• K-Businesscom PBX-Designer 13r2 1000 final
• innovaphone V13r1sr41
• innovaphone V13r2sr16
• innovaphone V13r3srbeta2

Configuration

Install the PBX-Designer via the App Store

Possibly you’ll have to go to AP Manager > App Store.
Search and install the newest K-Businesscom PBX-Designer:

Add an App instance

Select the newly installed App on the left of the screen, then click the Add button.


Fill in PBX-Designer as Name, your PBX domain as Domain and both Passwords fields.
The other fields (Webserver path, Database name & user) are automatically generated, and should not be modified. Click Save to create the instance.

Start PBX-Designer instance

The PBX-Designer app is already started automatically. Now the instance you just created, should be started as well.

First click on PBX-Designer on the left (Installed apps), then click on the instance to make the row turn blue. Now click on the Start-button.

Create the PBX-Designer App object via the PBX Manager

Close AP Manager and open PBX Manager:
Click on the “AP PBX-Designer” icon and click on the green “Create the object now” button.


The successful creation of the object is signaled.

Give users access to PBX-Designer via templates

Click on Templates inside the PBX Manager, and enable the PBX-Designer app for the correct template (typically Config Admin).


Now the PBX-Designer app is ready to be used by all users with the Config Admin template, by clicking on the 9- squares icon in the lower-right corner.

License activation

The app can now be used.
The entire content can be viewed and tested.
However, a license is required to transfer the settings to the PBX.
After the start, you will see in the dashboard, alternatively in the menu under "License") notes which information is required for a license. You can start an email from the app and fill in the missing information to trigger an order.


After ordering you will receive a file with your desired license key.
You have to activate it as follows:
In the app, go to the menu "License - License information".
Click on the "Upload license file" button.
Select the license file you have received. Only after accepting the conditions and EULA you have the possibility to upload the file.



After the successful upload you will see the activated license.

Usage

It is important to us to achieve the highest possible usability, which makes an explanation of the functions unnecessary.
Unfortunately, this does not always succeed.
Here you can find a video showing the setup of the different app functions step-by-step.
PBX-Designer

Contact

K-Businesscom GmbH

Sperberweg 8

41468 Neuss Germany

Tel: +49 (2131) 9526 828

Fax: +49 (2131) 9526 800

Mail: App-Support-DE@k-business.com