Howto:TDC Oy FINLAND SIP Provider Compatibility Test

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Innovaphone Compatibility Test Report

Summary

SIP Provider: TDC

The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.

That being said, the provider has achieved 89,73% of all possible test points (131 in 146). For more information on the test rating, please refer to Test Description


  • Features:
    • Direct Dial In
    • Fax over IP (T.38)
    • DTMF
  • Supported Codecs by the provider
    • G711
    • G729
    • T.38 UDP

Current test state

Recprod.PNG The tests for this product have been completed and it has been approved as a recommended product (Certification document).

Testing of this product has been finalized January 24th, 2013.

Testing Enviroment

SIP Trunking Topology PublicIP.PNG

This scenario describes a setup where the PBX have public IP (as NAT Router) and phones are in a private network.

  • the SIP trunk is configured with Media Relay and with exclusive coder. This is the case if all tests were successful

Test Results

For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.

Basic Call

Tested feature Result
call using g711a OK
call using g711u OK
call using g723 NOK
call using g729 OK
call using g722 NOK
Overlapped sending NOK
early media channel OK
Fax using T.38 OK
Reverse Media Negotiation OK
CGPN can be suppressed OK
CLIP no screening OK
Long time call possible(>30 min) OK
External Transfer OK
NAT Detection NOK
Redundancy OK
SIP over TCP NOK
Voice Quality OK? OK

Direct Dial In

Tested feature Result
Inbound(Provider -> Innovaphone) OK
Outbound(Innovaphone -> Provider) OK
Loop In call(Innovaphone -> Provider -> Innovaphone) OK

DTMF

Tested feature Result
DTMF tones sent correctly OK
DTMF tones sent correctly via SIP-Info NOK
DTMF tones received correctly OK

Hold/Retrieve

Tested feature Result
Call can be put on hold OK
Held end hears music on hold / announcement from PBX OK

Transfer with consultation

Tested feature Result
Call can be transferred OK
Held end hears music on hold OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK OK
inno1 calls sip-provider-phone. inno1 transfers to inno2. OK OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK OK
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. OK OK

Transfer with consultation (alerting only)

Tested feature Result
Call can be transferred OK
Held end hears music on hold or dialling tone OK
Call returns to transferring device if the third

Endpoint is not available

OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK OK
inno1 calls sip-provider-phone. inno1 transfers to inno2. OK OK*
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK OK*
sip-provider-phone calls inno1. inno1 transfers to inno2. OK OK
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. OK OK

"*" - Without Exclusive Codec Transfer worked properly however no MOH or Ringing Tone was given to the held party.

Blind Transfer

Tested feature Result
Call can be transferred OK
Held end hears dialling tone OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK
inno1 calls sip-provider-phone. inno1 transfers to inno2. OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. OK

CFU / CFB Transfer

Tested feature Result
Call can be forward OK
Held end hears dialling tone OK

CFNR / Blind Transfer (alerting only)

Tested feature Result
Call can be transferred or forward OK
Held end hears dialling tone OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK

Broadcast Group & Waiting Queue

Tested feature Result
Caller can make a call to a Broadcast Group OK
Caller can make a call to a Waiting Queue OK
Announcement if nobody picks up the call OK

Configuration

Firmware version

All innovaphone devices use V9 hotfix 19 as firmware.

SIP - Trunk

  • Gateway without Registration, Media-Relay must be selected.

TDC Oy FINLAND SIP Provider Compatibility Test 1.png

  • Internal GW to PBX

TDC Oy FINLAND SIP Provider Compatibility Test 2.png

Number Mapping

TDC Oy FINLAND SIP Provider Compatibility Test 3.png

Route Settings

  • Force Enblock it's required for outoging calls.

TDC Oy FINLAND SIP Provider Compatibility Test 4.png

Known Issues

  • SIP Trunking with TDC it's based on a non-NAT solution. Provider does a direct link (via MPLS or VPN) to the costumer setup. During our tests was necessary to set media-relay and exclusive codec to pass in all call scenarios and have no issues with RTP handling since Provider didn't have IP route to phone's private network.