Howto:The volume of the IP10 is not loud enogh with Windows XP even though the volume control slider is set to the maximum value?

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Summary

This short document explains how to increase the windows volume in case of IP10 volume is not loud enough even though the volume is set to the maximum value.

Applies To

This information applies to

  • SoftwarePhone, V5.01

build 04-5667 and later.

  • Telephone IP10


More Information

Known Problems

This is well known Windows XP error of the master volume control. The master volume is automatically reset by windows to 50% as soon the “Sound and Multimedia” (Sounds and Audio devices) window is closed. Configuration

This can be rectified as follows:

Open Start > Control Panel >Sounds and Multimedia and select the Volume button of the desired device. A dialogue window with control sliders is opened on order to adjust the volume. Now close the Sounds and Multimedia index card first and then set the volume of the desired device in the dialogue window.