Howto:Trizwo WQ Status App - trizwo GmbH IT & Communication - Partner App

Product Name

trizwo WQ Status App

Certification Status

This App is listed due to a customer testimonial. No tests have been conducted by innovaphone.

This App has been listed September 2022.

Category

Call Statistics, Call Monitoring Systems

Vendor

trizwo GmbH

Description

The trizwo WQ Status App collects the number of calls as well as their standby time and displays it in an overseeable waiting queue.

Functions

Short summary of the most important features:

• observation of callevents
• displays number of calls in a waiting queue
• displays standby time of calls in a waitng queue

Multi-PBX ready

There are no known restrictions.

Cloud ready

There are no known restrictions.

Licensing

At this moment, the app is license free. This will be changed! The licenses will be available in the innovaphone price list soon.

One license per user with any number of devices. This license is for one user per queue. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

Purchase list price per user EURO 44,-

Software assurance SSC 66

Rental iSC 20

Cloud iSC 29

Versions

Compatible innovaphone firmware versions

• from innovaphone V13r2sr11

Application versions used for interop testing

• trizwo Support App: 131014 sr20
• innovaphone V13r2sr11

Configuration

Grafana is not mandatory for using the app. For further configuration, please refer to the manual on our website.

Contact

Anne Muth
trizwo GmbH IT & Communication
Biedenkamp 1A
21509 Glinde
Tel:	+49 40 611980 101
Fax:	+49 40 611980 2101
Mail:	anne.muth@trizwo.de