Howto13r3:Firmware Upgrade V13r2 V13r3: Difference between revisions

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=== Pre-v13 to v13++ ===
=== Pre-v13 to v13++ ===
* [[Howto:V13_Firmware_Upgrade_V12r2_V13r1#Possible_Migration_scenarios|Follow this description]]
* [[Howto:V13_Firmware_Upgrade_V12r2_V13r1#Possible_Migration_scenarios|Follow this description]]
=== v13r1 to v13r2 ===
=== v13r2 to v13r3 ===
==== Single AP/Single PBX====
==== Single AP/Single PBX====
* Use update service in devices and select 13r3 as major version
* Use update service in devices and select 13r3 as major version
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== Changes visible to end customers ==
== Changes visible to end customers ==
Here are listed changes that should be communicated by resellers to the users before a 13r2 upgrade, since the change in the behavior of the application/device will be visible/hearable.
Here are listed changes that should be communicated by resellers to the users before a 13r3 upgrade, since the change in the behavior of the application/device will be visible/hearable.
===Rework of Phone & Softphone UI===
===Rework of Phone & Softphone UI===



Revision as of 07:21, 16 May 2022

Tools clipart.png FIXME: This article is still work in progress

Applies To

This information applies to:

  • All V13r3 capable innovaphone devices

Migration Policies

Pre-v13 to v13++

v13r2 to v13r3

Single AP/Single PBX

  • Use update service in devices and select 13r3 as major version

Common AP/Several PBX'es

In case updating all systems at once is not desired, update jobs are divided in the preferred order described below:

  1. Update the PBX'es first. Ensure the PBX'es are separated in different categories. Create dedicated update jobs for the PBX'es in those categories. Execute/Schedule PBX update jobs separated in time according to your update plan with endcustomer. After successful update of all PBX'es proceed with step 2.
  2. Create & execute a dedicated update job for the common AP.
  3. Finally update the common AP's version under AP Manager/Update (not mandatory)

Configuration Changes

In 13r3 we have introduced some new features which are automatically configured if you use the installer to setup your new 13r3 from scratch. If you upgrade an existing installation you have to setup the configuration manual.

Default SRTP key exchange value in device configuration of Phones/Interfaces

Previous to v13r3, the default SRTP key exchange value was SDES-DTLS - with v13r3 it changes to the more secure DTLS-SDES. As a result, innovaphone devices will now use DTLS instead - if both endpoints have this preference. We recommend adjusting the SRTP key exchange setting in your Devices App, device configuration for phones and analog endpoints.

Application Platform and its applications

App Platform image

It is not mandatory but recommended to update the App Platform image to the latest version to receive a newer kernel and updated Linux packages.

Recordings App

The Recordings App will now retrieve CDR information from the Reporting App. Please follow the upgrade procedure described in the 13r3 Recordings App concept article.

Reportings App

The Reportings App will improve missed calls querys by adding a new database index. Depending on the size of the reporting database, this database adjustment can take some minutes and results also in high CPU-load and missed CDRs during that time.

Changes visible to end customers

Here are listed changes that should be communicated by resellers to the users before a 13r3 upgrade, since the change in the behavior of the application/device will be visible/hearable.

Rework of Phone & Softphone UI

Conference Web Access

  • The Web Access allowed checkbox in the conference app has to be set in order to access the Conference Web Access UI.
  • To create a HTTP link for external participants with your conferencing app, a conferencing app license is required.
  • New Announcements for Web Access are possible.

CallForwarding in Profile App

Added configuration option on call diversions: call forwardings depending on myApps online and Presence state. This can be switched on or off by the user in the Profile App.

Hardware Restrictions

For a list of devices with no/restricted support in 13r3, see the Firmware Upgrade article.