Howto:MyApps Cloud - Order Process: Difference between revisions

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==The article describes the order process of a myApps Cloud PBX.==
==The article describes the order process of a myApps Cloud PBX.==


The installation and the use of the "myApps Cloud Service" requires the conclusion of a contract between the reseller and innovaphone. In a medium term, the process of signing this contract will be available through a specific contract portal on the web. As a interim solution, until this portal will be available, our partners may download the contract below:
The installation and the use of the "myApps Cloud Service" requires the conclusion of a set of documents between the reseller (or the end-user) and innovaphone. There is an online process in place, which will guide you through the process.  


* Contract in English language: [https://config.innovaphone.com/br-temp/cloudcontract/cc_en.pdf here]
Use the following steps, to apply for a myApps Cloud instance:
* Contract in German language: [https://config.innovaphone.com/br-temp/cloudcontract/cc_de.pdf here]


After downloading the respective contract, please proceed like this:
* Fill out the fields (company and contact data, email addresses, etc.)
* Tick the check boxes, to accept the specific terms and conditions.
* Save the contract including including the above information, and
* send the contract to mailto:myApps-Cloudcontracts@innovaphone.com


After receiving the contract, innovaphone will check the information, assign a contract number and return the contract for signature to the partner.
* Use your already existing credentials to access [https://my.innovaphone.com my.innovaphone.com]
* The partner should print and physically sign the contract,
** In case you do not have an account yet, please create a new personal user account.<br />'''Notice:''' Please enter your valid business e-mail address including a company domain. Fictitious (such as it@..., innovaphone@..., tech@..., etc.) or private email addresses (such as ...@gmail.com, ...@hotmail.com, ...@web.de, etc.) are not permissible and cannot be processed.
* scan the signed contract with all its pages and return the scanned document as PDF to mailto:myApps-Cloudcontracts@innovaphone.com  
* Further, the original document shall be sent by mail to:<br />innovaphone AG<br />att. Cloud Services Dept.<br />Umberto-Nobile-Str. 15<br />71063 Sindelfingen<br />Germany


As soon as innovaphone receives a scanned copy of the contract, the respective cloud instances will be created.
 
* Every personal user account can be associated to various company accounts.
** In case you want to create a new company please press 'Create new company'.
** Is the company already existing on my.innovaphone.com, kindly ask a responsible person to invite you to this company (button 'invite person', and enter your email address).
 
 
* For every single company, you might now add an independent contract (button 'add contract')
** If you have been invited to a company and you do not see the button 'add contract', check the 'Authorized persons'-tab and verify your permissions in this company account.
 
 
* Select 'myApps Cloud service' and continue the guidance. <br />'''Notice:''' The 'myApps Cloud service' needs the following documents to be accepted:
** 'Software rental', which has to be accepted only once
** 'Data processing agreement' and the software rental service
 
 
As soon as the process is concluded, you will receive a copy of the submitted documents by email.
 
 
Following, innovaphone will check the submitted information. If everything is fine, the respective cloud instances will be created and by email, you will receive an installation link.
 
 
In case of doubts, please enter in contact with mailto:myApps-Cloudcontracts@innovaphone.com

Revision as of 15:44, 14 August 2020

Applies To

This information applies to

  • myApps Cloud v13

The article describes the order process of a myApps Cloud PBX.

The installation and the use of the "myApps Cloud Service" requires the conclusion of a set of documents between the reseller (or the end-user) and innovaphone. There is an online process in place, which will guide you through the process.

Use the following steps, to apply for a myApps Cloud instance:


  • Use your already existing credentials to access my.innovaphone.com
    • In case you do not have an account yet, please create a new personal user account.
      Notice: Please enter your valid business e-mail address including a company domain. Fictitious (such as it@..., innovaphone@..., tech@..., etc.) or private email addresses (such as ...@gmail.com, ...@hotmail.com, ...@web.de, etc.) are not permissible and cannot be processed.


  • Every personal user account can be associated to various company accounts.
    • In case you want to create a new company please press 'Create new company'.
    • Is the company already existing on my.innovaphone.com, kindly ask a responsible person to invite you to this company (button 'invite person', and enter your email address).


  • For every single company, you might now add an independent contract (button 'add contract')
    • If you have been invited to a company and you do not see the button 'add contract', check the 'Authorized persons'-tab and verify your permissions in this company account.


  • Select 'myApps Cloud service' and continue the guidance.
    Notice: The 'myApps Cloud service' needs the following documents to be accepted:
    • 'Software rental', which has to be accepted only once
    • 'Data processing agreement' and the software rental service


As soon as the process is concluded, you will receive a copy of the submitted documents by email.


Following, innovaphone will check the submitted information. If everything is fine, the respective cloud instances will be created and by email, you will receive an installation link.


In case of doubts, please enter in contact with mailto:myApps-Cloudcontracts@innovaphone.com

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