Howto:MyApps Cloud - Order Process

Applies To

This information applies to

• myApps Cloud v13

The article describes the order process of a myApps Cloud PBX.

The installation and the use of the "myApps Cloud Service" requires the conclusion of a set of documents between the reseller (or the end-user) and innovaphone. There is an online process in place, which will guide you through the process.

Use the following steps, to apply for a myApps Cloud instance:

• Use your already existing credentials to access my.innovaphone.com
  • In case you do not have an account yet, please create a new personal user account.
    Notice: Please enter your valid business e-mail address including a company domain. Fictitious (such as it@..., innovaphone@..., tech@..., etc.) or private email addresses (such as ...@gmail.com, ...@hotmail.com, ...@web.de, etc.) are not permissible and cannot be processed.

• Every personal user account can be associated to various company accounts.
  • In case you want to create a new company please press 'Create new company'.
  • Is the company already existing on my.innovaphone.com, kindly ask a responsible person to invite you to this company (button 'invite person', and enter your email address).

• For every single company, you might now add an independent contract (button 'add contract')
  • If you have been invited to a company and you do not see the button 'add contract', check the 'Authorized persons'-tab and verify your permissions in this company account.

• Select 'myApps Cloud service' and continue the guidance.
  Notice: The 'myApps Cloud service' needs the following documents to be accepted:
  • 'Software rental', which has to be accepted only once
  • 'Data processing agreement' and the software rental service

As soon as the process is concluded, you will receive a copy of the submitted documents by email.

Following, innovaphone will check the submitted information. If everything is fine, the respective cloud instances will be created and by email, you will receive an installation link.

In case of doubts, please enter in contact with mailto:myApps-Cloudcontracts@innovaphone.com