Howto:Wakemeup - Mediterranean Consulting - Partner App

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Product Name

Mediterranean Consulting Wake me up!

Certification Status

Referralprod.PNGThis product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Testing of this product has been finalized 15th February, 2022.

Category

Application-middlewares

Vendor

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Mediterranean Consulting is a consulting firm founded by experienced consultants specializing in strategy, technology, organization, and quality.

Growth and evolution are the basis for developing our professional team, which allows us to ensure the appropriate level of customer service.

Our unique identity is defined by our close-knit relationships and empathetic approach to clients. We do everything from the redesign of an organization, based on process improvement, to its implementation. In other words, we are steadfast partners with our clients until the end.

The relationships established with our clients are based on collaboration and commitment to results.

Mediterranean Consulting

Description

This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wake me up! makes the automatic call at the established date and time. The call queue is configured to load the audio file that Wake me up! should play during the call. The application records the result of the call.

Refer to the Mediterranean Consulting product pages for Wake me up!

Functions

Wake-up service for the hotel sector. It allows to offer hotel clients an integrated wake-up service with the pbx.

Licensing

One license per user with any number of devices This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

Versions

Compatible innovaphone firmware versions

  • Innovaphone V13
  • Innovaphone V14

Application versions used for interop testing

  • Mediterranean Consulting Wake Me Up Version 2.0
  • Tested on pbx IP311 firmware version V13r3 sr12
  • Available in the innovaphone App store

New features in version 2.0

  • Call to groups
  • Highlighting failed and redirected calls

Configuration

With the Wake Me Up button, either from ALL APPS or from Home Apps, you can open the App.

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Once the App is opened, you can configure the waiting queue to be used, the duration of the call, and the redirection of the call if the user does not pick up the phone.

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A call to an extension can be programmed.

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You can see the list of scheduled calls.

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Contact

Mediterranean Consulting Barcelona S.L.
C/Marinel·lo Bosch 115-B
08222 Terrassa / Barcelona / España
Tel: +34 93 537 12 22
Mail:info@mediterranean-consulting.com