Reference13r1:Concept App Service Fax

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There are also other versions of this article available: Reference13r1 (this version) | Reference13r2 | Reference13r3 | Reference14r1

The App Service Fax is an App Service which can be installed on an innovaphone App Platform. It provides sending or receiving FAX documents with the innovaphone PBX and an user app to manage the documents.

Applies To

  • innovaphone PBX from version 13r1


The App Service Fax sends PDF documents as FAX documents and converts received FAX documents to PDF.


  • innovaphone App Platform
  • Device with a FAX interface for each PBX fax object
  • One port license to register the fax interface towards the fax object
  • A UC or fax license for each PBX user which is allowed to receive or send fax documents

Technical Overview

Concept fax.png


Fax App (innovaphone-fax)

This app is provided for the users to send fax documents and view or download received documents. The app reads the argument mailbox=<sip name> to work with the given account instead of the user logged in. It uses the API to search for contacts with FAX numbers.

Known issues

  • Selection of AudioFax is possible also for non-audiofax-capable devices
Has to be judged by the user himself, if selected fax-interface features audiofax

Known Problems

Known Problems