Reference13r1:Concept App Service Users

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There are also other versions of this article available: Reference13r1 (this version) | Reference13r2

The App Services Users is an App Service which can be installed on an innovaphone App Platform. It is used to administrate the users on a innovaphone PBX and also stores additional profile information. It provides Apps for users and for admins for various purposes.

Applies To

  • innovaphone PBX from version 13r1

Technical Overview

Concept users.png


Profile App (innovaphone-profile)

This is an App, where the user can edit his own profile data. Here the personal data, the profile picture, the privacy filters and the call forwarding can be edited. Also leave and join groups is possible from this app. The provisioning of Phones, Softphones and Hostdesking can be done too.


to establish the connection with the PbxAdminApi
gives access to the replication of users from and to the PBX
gives access to the PbxAdminApi, needed to get data from the PBX such as the config templates, the DNS name of the PBX, the current domain...
needed to use the Devices API (com.innovaphone.devices), so the phones can be provisioned
gives access to the Devices App, which is needed for the provisioning of phones

Users App (innovaphone-users)

This is an App, where all the users on the App Service Database are displayed (except the ones that have unchecked the Visible attribute on Profile for the current domain).

Users Admin App (innovaphone-usersadmin)

This is the administation app for the App Service. There all the users and unverified users on the current App Service can be managed. The provisioning of Phones, Softphones and Hostdesking can also be done here for several users at once. The configuration parameters can also be set here (i.e. the password policy, SMTP settings, privacy settings...). The verification link will only be valid for 24 hours, after that a new registration must be started.

Users APIs (innovaphone-usersapis)

This is a hidden App, which provides the Search API ( and the Avatar API (com.innovaphone.avatar). The Search API is used by Phone, Softphone and Chat to search users from the App Service Database. The Avatar API is used by myApps, Phone, Softphone, Chat, Users and Fax to obtain the profile pictures.


UsersAPIs must be a hidden App
to establish the authentication parameters for the Avatar API (com.innovaphone.avatar)

PBX Manager Plugins


With the Users plugin App objects can be created, edited and deleted for Users, UsersAdmin, UsersAPIs and Profile Apps on the PBX. Some configuration parameters can be edited here too on "Change Configuration". These are:

Which Profile App use as default
if there is more than one Profile App, the one selected here will be linked to the "Edit Profile" button on myApps.
Allow to create a user account using a web registration form
if this option is enable, on myApps Login the link to the registration form will be displayed.
Allow users to reset the password using a web form
if this option is enable, on myApps Login the link to the password forgotten form will be displayed.
Allow users to delete their own accounts
if this option is enable, a "Delete account" button will be displayed on Profile.