Reference13r2:Concept myAPPs Search in local-Outlook Contacts

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  • Microsoft Office Outlook
  • PBX Version 13r2
  • myAPPs Windows launcher version 13r2
  • configured MAPI profile in Outlook (connection to Exchange Account)


By default the feature is enabled. It can be deactivated in the myAPPs-Windows-launcher settings.

Search Attributes

Forward search is performed for firstname and/or lastname in all exchange accounts. Reverse lookup is done on normalized CGPN.

Result Attributes

Following attributes within Outlook are displayed upon name search (if available):



Tracing and logging

In the tracing folder you will find logfiles named "myAppsOutlookSearch-*.txt".

If there is no 'myAppsOutlookSearch.txt'-file at all, check if Outlook has registered itself in the Windows registry: The Windows registry should contain two registry entries under Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE (check via the 'regedit'-command):

  • (Default): pointing to 'OUTLOOK.EXE'-file.
  • Path: pointing to the directory of Outlook.

Search in public contacts

Note: evaluated by partner

When searching public contacts is not possible, check following settings:

  • Open Outlook account settings
  • Edit user account, step to 'more settings', select tab 'Advanced'
  • Activate "Download public folder favourites"
  • Add the public folder within favourites
  • Restart Outlook
  • Outlook synchronises the contacts
  • Restart myApps

Known limitations

  • Works only with windows launcher and so Windows compliant only.
  • Search is done in all accessible directories. Any access restrictions need to be set via Exchange.
  • High load on Exchange Server duo myAPPS Outlook search feature, this can happen if the feature "Exchange-Cache-Mode" it's not enabled on the Account settings of Outlook so it's advised to use this feature to avoid high load on the Exchange Server.

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