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There are other versions of this article: Reference8 (this version) | Reference9
  • Enable: If enabled, messages will be send to and received from the PBX via SIP or H.323, if disabled messages will be sent via the Polycom MSF-Module.
  • Alert pattern: Specifies the alert pattern to be used in the handset.
  • Alert tone: Specifies the alert tone to be used in the handset.
  • Alert timeout: Specifies in seconds the duration of the alerting. If zero the duration of the alert is only one cycle of the alert pattern.
  • Display timeout: Specifies in seconds how long message shall be shown on the display of the handset before it is replaced by the idle display text. If zero the message will stay shown until a new message is received or until the handset is operated by its user.
  • Message priority: If enabled, the message priority is considered for the alert signal: the SIP priority "emergency" (VM value 4) changes the alert signal to alarm and the priority "non-urgent" (VM value 1) changes it to silence.

The XML message type is supported and a XML message can change the alert signal. The XML structure is defined as follows:


    "continuous" (default), 
    "external" or 
    "tone 1",
    "tone 2",
    "tone 3",
    "tone 4",
    "tone 5",
    "tone 6",
    "tone 7",
    "tone 8",
    "tone 9",
    "user default" (default),
    "key click",
    "key beep",
    "accept tone" or
    "error tone"
    "no change",
    "LED off",
    "LED on",
    "envelope on" (default),
    "envelope off",
    "flash LED",
    "flash envelope and LED" or
    "enable local use again"
    maximum length of 72 signs
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