Reference9:Phone/User/Function-Keys/Partner

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Partner

The Partner function is divided into three states.

  • Idle: In the Idle state, this key performs a direct dial.
  • Alerting: This state indicates that the partner's telephone is ringing; the call can be picked up with this key.
  • Busy: In the Busy state, the function key is used only to display the partner state.

With the following functions, you can use the Partner function as described.

Partner identification

  • You define the partner telephone with the corresponding number or name.

Partner Type

  • Default - normal partner key
  • Executive - use the CLIP (extension) of the partners executive object to execute calls
  • Secretary - see CFX (call diversion) state and primary secretary join/leave group state. This feature uses Subscribe for Presence functionality (Subscribe for Presence must be enabled). Also you need to set the name ( and not the number) of the Partner identification to get the presence subscription work with the Secretary parter type.

Perform intrusion if partner is busy

  • If the partner’s line is already active, an intrusion call is sent with a preceding alert signal. The current call is automatically put on hold.

Type Conference or silent monitoring

Subscribe for Presence

  • Needed to be activated when the presence status of the partner or call diversion and group state of the secretary should be monitored. The field Partner identification must be configured with name only (no number) so that Subscribe for Presence can be used.

Subscribe for Dialog Info

  • Needed to be activated to get the partner informations of users from other PBXs. When Subscribe for Dialog Info is turned, the partner's busy state will be retrieved using a subscription. No group indications are required nor evaluated then. Otherwise, the partner's busy state is derived from group indications received. As a result, the partner key will work only if group indications are configured for the user.

There are 4 modes to subscribe for dialog info (no need for group indications )

  • the user (that should be monitored) is in the same group, and you are active in this group
  • one of the own active groups added in the access list² of the monitored user
  • added the own domain in the access list (e.g @innovaphone.com)
  • added the own name in the access list of the monitored user

² The access list is used for the my PBX client to Reference9:PBX/Objects/Edit Allow the call state and presence status of other users.



Hide calling party in alerting state

  • The number of the incoming call is hidden for the partner.

Hide calling party in ringback state

Show connected party in busy state

  • Unlike with the preceding function, the number of the active line is visible only to the partner.

Do not pick up an alerting Call

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