Reference9:Softwarephone
Applies to
innovaphone SoftwarePhone version 9.00 hotfix 1 and later.
The innovaphone softwarephone has no own user interface. A CTI software is needed to control the softwarephone, i.e. myPBX.
More Information
System Requirements
The innovaphone SoftwarePhone requires Windows XP, Windows Vista, Windows 7 or later.
Installation
To install the application install the MSI package softwarephone.msi.
Configuration
The SoftwarePhone has to be configured by the SoftwarePhone Setup.
Application
Run Mode
Application starts at user log-in or have to be manually started.
Priority
Application priority could be changed to real-time if there are performance problems.
Language
Language selection.
Window Popup Behaviour
This is obsolete.
User Directory
Configuration settings are stored within C:\Users\<user>\AppData\Roaming\innovaphone\SoftwarePhone
Audio
Speaker
Select the speaker device.
Microphone
Select the microphone device.
Wave Configuration
Supported audio device frame size is 20, 30, 60 and 90ms. Clock source can be RTP stream (external), the audio in or out device.
Headset
The automatic microphone mute can be disabled.
Ring
Ringing device
The ring tone can be played through the audio device or/and through the system speaker.
USB
USB Keypad
A HID USB device can be used as keypad. If the mapping is unknown, a user mapping could be created by the USB Map Generator.
H.323
Identity
Up to six identities can be created.
Gatekeeper
The H.323 gatekeeper IP address and name.
Registration
The registration name, number and password.
H.323 Options
The H.323 options 'faststart', 'H.245 tunneling' and 'RAS' can be enabled.
Alternative Gatekeeper
The alternative gatekeeper is used, if the primary is not reachable. Its IP address is to be configured here.
Telephone
Telephone options.
Codec
Standard Codec
The supported codec is G.711 ALaw and µLaw.
Packet size
The supported packet size is 30, 60 and 90ms.
Secure RTP
If enabled and supported by the remote party, secure RTP is used.
Type of service flag
The type of service (TOS) value can be changed if it is necessary.
Local IP address
The local IP address can be set manually if it is necessary.
ToS Values
The settings of the ToS values for video RTP and signalling packets can be done using Policy-based Quality of Service (QoS), as described in this wiki article:
Location
This is obsolete.
License
The license mode can be demo, PBX or static. The PBX mode can be used if the first registration is to an innovaphone PBX and there are SoftwarePhone V9 licenses available.
Trace
Trace options for debugging.
About
The about page with application version and build number.