innovaphone SoftwarePhone version 9.00 hotfix 1 and later.
The innovaphone softwarephone has no own user interface. A CTI software is needed to control the softwarephone, i.e. myPBX.
The innovaphone SoftwarePhone requires Windows XP, Windows Vista, Windows 7 or later.
To install the application install the MSI package softwarephone.msi.
The SoftwarePhone has to be configured by the SoftwarePhone Setup.
Application starts at user log-in or have to be manually started.
Application priority could be changed to real-time if there are performance problems.
Window Popup Behaviour
This is obsolete.
Configuration settings are stored within C:\Users\<user>\AppData\Roaming\innovaphone\SoftwarePhone
Select the speaker device.
Select the microphone device.
Supported audio device frame size is 20, 30, 60 and 90ms. Clock source can be RTP stream (external), the audio in or out device.
The automatic microphone mute can be disabled.
The ring tone can be played through the audio device or/and through the system speaker.
A HID USB device can be used as keypad. If the mapping is unknown, a user mapping could be created by the USB Map Generator.
Up to six identities can be created.
The H.323 gatekeeper IP address and name.
The registration name, number and password.
The H.323 options 'faststart', 'H.245 tunneling' and 'RAS' can be enabled.
The alternative gatekeeper is used, if the primary is not reachable. Its IP address is to be configured here.
The supported codec is G.711 ALaw and µLaw.
The supported packet size is 30, 60 and 90ms.
If enabled and supported by the remote party, secure RTP is used.
Type of service flag
The type of service (TOS) value can be changed if it is necessary.
Local IP address
The local IP address can be set manually if it is necessary.
The settings of the ToS values for video RTP and signalling packets can be done using Policy-based Quality of Service (QoS), as described in this wiki article:
This is obsolete.
The license mode can be demo, PBX or static. The PBX mode can be used if the first registration is to an innovaphone PBX and there are SoftwarePhone V9 licenses available.
Trace options for debugging.
The about page with application version and build number.