Howto:Colima CTI Office, ACD Server - Colima - 3rd Party Product: Difference between revisions

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m (New page: right ==Product name== [http://www.colima.de/products/colima_Products_2008_Overview.htm colima CTI Office, colima ACD Server] ==Certification Status== <...)
 
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[[Image:Template-COMPAT_01.gif|right]]
==Product name==
==Product name==
[http://www.colima.de/products/colima_Products_2008_Overview.htm colima CTI Office, colima ACD Server]
[http://www.colima.de/de/produkte/acd_server.html colima CTI Office, colima ACD Server]


==Certification Status==
==Certification Status==
Line 13: Line 10:


Testing of this product has been finalized April 18th, 2005.
Testing of this product has been finalized April 18th, 2005.
{{FIXME|reason="According to information received July 2014, Colima has cancelled support for call center applications"}}
<!-- Info kommt von tsv -->


==Category==
==Category==
{{Category:RecProd Call Center Applications}}
[[Category:3rdParty PreviousProducts|{{PAGENAME}}]]
[[Category:RecProd Call Center Applications]]


==Functions==
==Functions==
ACD, CTI, VoiceMail, Fax, Integrations-APIs
ACD, CTI, VoiceMail, Fax, Integrations-APIs
==Version==
Version Colima Server 3.20
CAPI Server 5.09
[[Howto:XCAPI|XCAPI]] 2.1.13.0


==Vendor==
==Vendor==
colima communications GmbH
[http://www.colima.de/ colima communications GmbH]


==Description==
==Description==
Colima contact center solutions: automated call distribution (ACD), computer-telephony-integration (CTI), VoiceMail- and Faxserver all in one, high scalability, easy to use, easy handling and administration over comfortable web frontends, large scale statistics and realtime reports, multi-client capable, multi location capable, full redundancy, itegration APIs for Lotus Notes, Outlook, SAP, Remedy, Tivoli, KHK aso.
'''Colima contact center solutions:'''
* automated call distribution (ACD)
* computer-telephony-integration (CTI)
* VoiceMail- and Faxserver all in one
* high scalability, easy to use, easy handling and administration over comfortable web frontends
* large scale statistics and realtime reports
* multi-client capable, multi location capable
* full redundancy
* itegration APIs for Lotus Notes, Outlook, SAP, Remedy, Tivoli, KHK aso.


==Competitive Analysis==
==Competitive Analysis==
Line 35: Line 49:
* Industy neutral
* Industy neutral


==Pricing==
Starting at 5.000,- €
==Contact==
<!-- by vendor:
  - add name, address, phone, fax, email, web of primary recommended sales contact
    if suitable, you may consider specifying several contacs, depending on your sales structure
    (e.g. by country or vertical market)
  -->
{|
| colspan=99 |  Matthias Friedrichs
|-
| Tel: || +49 (341) 870 594 31
|-
| Fax: || +49 (341) 870 594 01
|-
| Mail: || [mailto:mf@colima.de mf@colima.de ]
|-
| Internet: || http://www.colima.de/
|}


== Related Articles ==
== Related Articles ==

Latest revision as of 08:36, 26 August 2020

Product name

colima CTI Office, colima ACD Server

Certification Status

Recprod.PNG The tests for this product have been completed and it has been approved as a recommended product (Certification document).

Testing of this product has been finalized April 18th, 2005.

Tools clipart.png FIXME: "According to information received July 2014, Colima has cancelled support for call center applications"

Category

Functions

ACD, CTI, VoiceMail, Fax, Integrations-APIs

Version

Version Colima Server 3.20

CAPI Server 5.09

XCAPI 2.1.13.0

Vendor

colima communications GmbH

Description

Colima contact center solutions:

  • automated call distribution (ACD)
  • computer-telephony-integration (CTI)
  • VoiceMail- and Faxserver all in one
  • high scalability, easy to use, easy handling and administration over comfortable web frontends
  • large scale statistics and realtime reports
  • multi-client capable, multi location capable
  • full redundancy
  • itegration APIs for Lotus Notes, Outlook, SAP, Remedy, Tivoli, KHK aso.

Competitive Analysis

  • Easy to use
  • High flexibility
  • No script editing required: workflow changes on the fly with no failures
  • Optimal cost/performance ratio
  • Full smart migration support (works with every PBX)
  • Industy neutral

Pricing

Starting at 5.000,- €

Contact

Matthias Friedrichs
Tel: +49 (341) 870 594 31
Fax: +49 (341) 870 594 01
Mail: mf@colima.de
Internet: http://www.colima.de/

Related Articles

vendor homepage (German)

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