Howto:Belgacall - Spike Technics - SIP Provider: Difference between revisions

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'''SIP Provider: Spike Technics'''
'''SIP Provider: Spike Technics'''
<!--
The provider supports all required innovaphone features and is therefore qualified as [[Howto:What_is_a_%22recommended_product%22%3F#SIP_Provider|recommended SIP Provider]].


The provider was tested by the provider ''Spike Technics''. This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.


...
The provider supports all required innovaphone features and is therefore qualified as [[Howto:What_is_a_%22recommended_product%22%3F#SIP_Provider|recommended SIP Provider]].  
 
That being said, the provider has achieved x% of all possible test points. For more information on the test rating, please refer to [[Howto:SIP_Interop_Test_Description#|Test Description]]
Mention all important tests that were not passed in the summary.
 
E.g. in case that the provider doesn't support Reverse Media-Negotiation, mention in the summary that media relay and an exclusive coder setting must be configured:


Since the provider doesn't support Reverse Media negotiation, media relay and an exclusive coder setting must be configured. Opposed to a SIP trunk not needing Media-Relay, the transport of all RTP packets by the gateway will result in a higher CPU load for a call. As a result, the amount of concurrent calls is considerably lower compared to a SIP-Provider that doesn't require Media-Relay.
The provider doesn't support Redundancy scenarios with multiple SIP-trunks(master & standby) registered at one account.  


in case of customer testimonial, please make sure that the fact that it is not tested by innovaphone is also mentioned in the summary
That being said, the provider has achieved 94% of all possible test points. For more information on the test rating, please refer to [[Howto:SIP_Interop_Test_Description#|Test Description]]


* Features:
* Features:
Line 30: Line 24:
** G711
** G711
** G729
** G729
** G723
** G726
** T.38 UDP
** T.38 UDP
-->


== Current test state ==
== Current test state ==


<!--{{Template:Compat Status "planned"}} -->
<!--{{Template:Compat Status "planned"}} -->
{{Template:Compat Status "in progress"}}
<!-- {{Template:Compat Status "in progress"}} -->
<!-- {{Template:Compat_Status_"referral_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
{{Template:Compat_Status_"referral_prod."|certificate=Belgacall_Spike_Technics_SIP_Provider_-_product-cert.pdf}}
<!-- {{Template:Compat_Status_"engineered_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"engineered_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"rec._prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!--{{Template:Compat_Status_"rec._prod."|certificate=EFON_ADAPT_SIP_Provider_-_product-cert.pdf}}-->
<!-- {{Template:Compat Status "tested"(sip provider)}} -->
<!-- {{Template:Compat Status "tested"(sip provider)}} -->
<!-- {{Template:Compat Status "rejected"}} -->
<!-- {{Template:Compat Status "rejected"}} -->
<!-- {{Template:Compat_Status_"referral_prod."-no-certificate}} -->
<!-- {{Template:Compat_Status_"referral_prod."-no-certificate}} -->


<!-- Testing of this product has been finalized January 1st, 1970. -->
Testing of this product has been finalized September 1st, 2014.


== Testing Enviroment ==
== Testing Enviroment ==


[[Image:SIPProviderTestTopology1.JPG]]
[[Image:ip305.jpg]]


== Test Results ==
== Test Results ==
We have tested our Hosted PBX solution in combination with the Innovaphone IP305, FW: 10.00 sr8 IP305[10.1037], Bootcode[101037], Hardware[401].


For more information on the test procedure, please read the following wiki article: [[Howto:SIP_Interop_Test_Description|SIP Interop Test Description]]. Bold lines in the test results indicate a KO-criteria.
For more information on the test procedure, please read the following wiki article: [[Howto:SIP_Interop_Test_Description|SIP Interop Test Description]]. Bold lines in the test results indicate a KO-criteria.
{{FIXME|reason=Note: Possible test results are Ok, Nok, Not tested, N/A(not available). Ok, Nok, N/A are self explanatory. "Not tested" is more a temporary note - if its still in the test after finishing, then the summary should explain why the feature was not tested. Remove this note in the final report}}


=== Basic Call ===
=== Basic Call ===
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|'''Call returns to transferring device if the third'''  
|'''Call returns to transferring device if the third'''  
'''Endpoint is not available'''
'''Endpoint is not available'''
|Not Tested
|OK
|}
|}


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|inno1 calls inno2. inno2 transfers to PSTN-phone.
|inno1 calls inno2. inno2 transfers to PSTN-phone.
|OK
|OK
|
|OK
|----
|----
|inno1 calls PSTN-phone. inno1 transfers to inno2.
|inno1 calls PSTN-phone. inno1 transfers to inno2.
|OK
|OK
|
|OK
|----
|----
|inno1 calls PSTN-phone. PSTN-phone transfers to inno2.
|inno1 calls PSTN-phone. PSTN-phone transfers to inno2.
|OK
|OK
|
|OK
|----
|----
|PSTN-phone calls inno1. inno1 transfers to inno2.
|PSTN-phone calls inno1. inno1 transfers to inno2.
|OK
|OK
|
|OK
|----
|----
|PSTN-phone calls inno1. PSTN-phone transfers to inno2.
|PSTN-phone calls inno1. PSTN-phone transfers to inno2.
|OK
|OK
|
|OK
|----
|----
|PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.
|PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.
|OK
|OK
|
|OK
|}
|}


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== Configuration ==
== Configuration ==
===Firmware version===
All innovaphone devices use V10 SR8 as firmware.
=== Interfaces ===
[[Image:interfaces.png]]
=== SIP TRUNK ===
[[Image:siptrunk.jpg]]


SIP TRUNK
=== NUMBERS ROUTES IN THE NETHERLANDS ===
[[Image:Voorbeeld.png]]
[[Image:numberroutesnl.jpg]]

Latest revision as of 18:10, 1 September 2014

3rdPartyGoldfischglas 03.png

Innovaphone Compatibility Test Report

Summary

SIP Provider: Spike Technics

The provider was tested by the provider Spike Technics. This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.

The provider doesn't support Redundancy scenarios with multiple SIP-trunks(master & standby) registered at one account.

That being said, the provider has achieved 94% of all possible test points. For more information on the test rating, please refer to Test Description

  • Features:
    • Direct Dial In
    • Fax over IP (T.38)
    • DTMF
  • Supported Codecs by the provider
    • G711
    • G729
    • T.38 UDP

Current test state

Referralprod.PNGThis product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Testing of this product has been finalized September 1st, 2014.

Testing Enviroment

Ip305.jpg

Test Results

We have tested our Hosted PBX solution in combination with the Innovaphone IP305, FW: 10.00 sr8 IP305[10.1037], Bootcode[101037], Hardware[401].

For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.

Basic Call

Tested feature Result
call using g711a OK
call using g711u OK
call using g723 NA
call using g729 OK
call using g722 NA
Overlapped sending Nok
early media channel OK
Fax using T.38 OK
T.38 Transcoding by the provider OK
Reverse Media Negotiation OK
CGPN can be suppressed OK
CLIP no screening OK
Long time call possible(>30 min) OK
External Transfer OK
NAT Detection OK
Redundancy NA
SIP over TCP OK
Voice Quality OK? OK

Direct Dial In

Tested feature Result
Inbound(Provider -> Innovaphone) OK
Outbound(Innovaphone -> Provider) OK
Loop In call(Innovaphone -> Provider -> Innovaphone) OK

DTMF

Tested feature Result
DTMF tones sent correctly via RTP-events(RFC 2833) OK
DTMF tones sent correctly via SIP-Info OK
DTMF tones received correctly via RTP-events(RFC 2833) OK

Hold/Retrieve

Tested feature Result
Call can be put on hold OK
Held end hears music on hold / announcement from PBX OK

Transfer with consultation

Tested feature Result
Call can be transferred OK
Held end hears music on hold OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. OK OK
inno1 calls PSTN-phone. inno1 transfers to inno2. OK OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to inno2. OK OK
PSTN-phone calls inno1. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. OK OK

Transfer with consultation (alerting only)

Tested feature Result
Call can be transferred OK
Held end hears music on hold or dialling tone OK
Call returns to transferring device if the third

Endpoint is not available

OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. OK OK
inno1 calls PSTN-phone. inno1 transfers to inno2. OK OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to inno2. OK OK
PSTN-phone calls inno1. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. OK OK

Blind Transfer

Tested feature Result
Call can be transferred OK
Held end hears dialling tone OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MOH Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. OK OK
inno1 calls PSTN-phone. inno1 transfers to inno2. OK OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to inno2. OK OK
PSTN-phone calls inno1. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. OK OK

CFU / CFB Transfer

Tested feature Result
Call can be forward OK
Held end hears dialling tone OK

CFNR / Blind Transfer (alerting only)

Tested feature Result
Call can be transferred or forward OK
Held end hears dialling tone OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. OK
PSTN-phone calls inno1. inno1 transfers to inno2. OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. OK

Broadcast Group & Waiting Queue

Tested feature Result
Caller can make a call to a Broadcast Group OK
Caller can make a call to a Waiting Queue OK
Announcement if nobody picks up the call OK

Configuration

Firmware version

All innovaphone devices use V10 SR8 as firmware.

Interfaces

Interfaces.png

SIP TRUNK

Siptrunk.jpg

NUMBERS ROUTES IN THE NETHERLANDS

Numberroutesnl.jpg

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