Reference11r1:Concept myPBX WebRTC Softwarephone: Difference between revisions

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(Replacing page with 'myPBX WebRTC Softwarephone Note: Firmware versions up to 12r1 are not compatible with WebRTC any more, because WebRTC requires RTCP-Mux that is only inclu...')
 
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[[Category:Concept|myPBX WebRTC Softwarephone]]
[[Category:Concept|myPBX WebRTC Softwarephone]]
The myPBX web application in version 11 comes with an integrated WebRTC software phone that can be used in browsers that support WebRTC.


== How it works ==
Note: Firmware versions up to 12r1 are not compatible with WebRTC any more, because WebRTC requires RTCP-Mux that is only included in 12r2 and up.
* The web application has an integrated WebRTC endpoint that can be controlled like a regular phone using myPBX.
* The endpoint connects to the PBX using Websocket. The PBX creates a signaling instance and a registration that controlls the endpoint.
 
== Requirements ==
=== PBX ===
* IP800 IP6000 IP6010 IP3010 IP810 or IP0010 (restriction of RC1 only)
* Recent firmware (v11 rc1 or higher)
* myPBX license (enabled at the user object)
* enabled ICE and DTLS-SRTP
 
=== Computer ===
* Browser supporting WebRTC (currently Firefox and Chrome)
* Microphone or headset
 
=== Remote endpoint ===
* The remote endpoint has to support ICE and DTLS-SRTP. innovaphone devices from v11 rc1 do so.
 
== Configuration ==
=== PBX ===
* Create a device at the user object. Make sure both hardware ID and name are given. Check "Config VOIP" and press "Apply".
* The "Edit User" Dialog now shows a new tab with the name of the device. In that tab select "DUMMYVOIP" as the method for the Outgoing Registration.
* If you now open myPBX in a suitable web browser the WebRTC phone appears as a normal phone.
 
=== Remote Endpoint ===
The remote endpoint must support ICE and DTLS-SRTP. In v11 RC2 both is enabled by default on innovaphone devices.
 
For debugging purposes the following trace flags are useful.
 
  !config add H323 /ice-trace on /dtls-trace on
  !config add SIP /ice-trace on /dtls-trace on
  !config add TSIP /ice-trace on /dtls-trace on
  !config add SIPS /ice-trace on /dtls-trace on
 
== Usage ==
=== Activation ===
Select the corresponding device in myPBX. The browser asks for permission to access the microphone of the computer. Please accept.
 
=== Calling ===
Incoming and outgoing calls can be done as usual using myPBX.
 
== Known issues ==
* The WebRTC softwarephone is currently not available in the myPBX launcher because the underlying Internet Explorer does currently not support WebRTC.
 
=== Issues in RC1 ===
* The WebRTC softwarephone does not ring for incoming calls. Also no ringback tones are played.
* Works only on IP800 IP6000 IP6010 IP3010 IP810 and IP0010 (fixed for RC2).
* Does not work on the 5th and 6th device at a user object (fixed for RC2).
* When "Config VOIP" is checked at a user object, but nothing is selected for "Outgoing Registration", the PBX traps when selecting the corresponding device in myPBX (fixed for RC2).
 
=== Issues in RC2 ===
* Trap when changing device during WebRTC calls.
* Trap during encoding of big JSON messages (fixed for RC3).

Latest revision as of 19:12, 28 October 2019


Note: Firmware versions up to 12r1 are not compatible with WebRTC any more, because WebRTC requires RTCP-Mux that is only included in 12r2 and up.

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