Reference:Administration/PBX/Objects/Voicemail: Difference between revisions

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For every PBX user, a personal answerphone can be defined. For this, a global Voicemail PBX object with a unique global call number must be created. A user’s voicemail number is made up of the voicemailbox number allocated here (for example, 66) and the user’s call number (for example, 47). In this case, the user-specific voicemail number would be 6647! Using a telephone’s function keys, the user can set up call forwarding (CFU) to his/her own voicemailbox, for example. It is even possible to program a direct dial (Message Waiting) to the voicemailbox to listen to existing messages. More detailed information on the function keys may be found in the telephone manual.
The Voicemail object is is a script interpreter. It targets IVR solutions and offers a set of call control mechanisms by means of an innovaphone-proprietary script language.
The Voicemail object is capable of retrieving script files either from a remote WebDAV server or from the local CompactFlash card. The interpretation starts for calls destined for the configured '''Number''' of a Voicemail object.
 
Innovaphone offers a few localized script files as a separate product - the ''innovaphone Voicemail''. Those scripts implement an answering machine, including MWI, for every PBX user. See [[Howto:How_to_Configure_the_innovaphone_Voicemail|How to Configure the innovaphone Voicemail]] for further configuration information of that product.


The following specifications are made in the Voicemail section:
The following specifications are made in the Voicemail section:
* '''Script URL:''' The path to the voicemail script file (vm.xml), which is located on a HTTP or WebDAV (Web-based Distributed Authoring and Versioning) server. In order to utilize the local CompactFlash&trade; card, a URL alike ''<nowiki>http://127.0.0.1/DRIVE/CF0/vm/de/vm.xml</nowiki>'' must be entered. Please refer to the Related Articles section for detailed configuration informations.
* '''Script URL:''' The HTTP URL of the script file that is to be interpreted. URLs towards a script file on the local CompactFlash card contain a box-local IP address and must be entered alike http://127.0.0.1/DRIVE/CF0/vm/de/vm.xml. '''Hint:''' Copy the URL into the clipboard by means of ''Diagnostics/CF/Browse CF content''. Afterwards paste the URL into this edit field. '''Note:''' URLs with box-local IP addresses will be processed internally without using the HTTP transport mechanism. I.e. HTTP passwords need not be considered.
* '''Trace:''' A checked check box enables the output of trace information in respect of voicemail. See also the chapter entitled "[[Reference:Administration/Diagnostics/Tracing|Administration/Diagnostics/Tracing]]".
* '''Backup URL''' (from on '''SR2'''):A fallback- or backup script URL can be configured here. If the read operation for the first ''Script URL'' does not succeed within 5s, then the ''Backup URL'' will be tried. The ''Backup URL'' provides a means for an emergency script. Such an emergency script could be used to play an out-of-order announcement.
* '''Trace:''' Enables some trace output. See also the chapter entitled "[[Reference:Administration/Diagnostics/Tracing|Administration/Diagnostics/Tracing]]".
 
'''Note:''' Pressing on ''OK,Apply,Delete'' causes a disconnection of all voicemail calls being currently active at the affected voicemail object.


== Related Articles ==
== Related Articles ==
[[Howto:How_to_Configure_the_innovaphone_Voicemail|How to Configure the innovaphone Voicemail]]
[[Howto:How_to_Configure_the_innovaphone_Voicemail|How to Configure the innovaphone Voicemail]]
<!-- Keywords: voice mail anrufbeantworter -->

Latest revision as of 00:07, 27 April 2011

The Voicemail object is is a script interpreter. It targets IVR solutions and offers a set of call control mechanisms by means of an innovaphone-proprietary script language. The Voicemail object is capable of retrieving script files either from a remote WebDAV server or from the local CompactFlash card. The interpretation starts for calls destined for the configured Number of a Voicemail object.

Innovaphone offers a few localized script files as a separate product - the innovaphone Voicemail. Those scripts implement an answering machine, including MWI, for every PBX user. See How to Configure the innovaphone Voicemail for further configuration information of that product.

The following specifications are made in the Voicemail section:

  • Script URL: The HTTP URL of the script file that is to be interpreted. URLs towards a script file on the local CompactFlash card contain a box-local IP address and must be entered alike http://127.0.0.1/DRIVE/CF0/vm/de/vm.xml. Hint: Copy the URL into the clipboard by means of Diagnostics/CF/Browse CF content. Afterwards paste the URL into this edit field. Note: URLs with box-local IP addresses will be processed internally without using the HTTP transport mechanism. I.e. HTTP passwords need not be considered.
  • Backup URL (from on SR2):A fallback- or backup script URL can be configured here. If the read operation for the first Script URL does not succeed within 5s, then the Backup URL will be tried. The Backup URL provides a means for an emergency script. Such an emergency script could be used to play an out-of-order announcement.
  • Trace: Enables some trace output. See also the chapter entitled "Administration/Diagnostics/Tracing".

Note: Pressing on OK,Apply,Delete causes a disconnection of all voicemail calls being currently active at the affected voicemail object.

Related Articles

How to Configure the innovaphone Voicemail