Howto:Snom IP phones - Snom - 3rd Party Product

Product name

Snom VoIP Deskphones

Certification Status

Interoperability tests between innovaphone PBX systems and end devices of Snom Technology GmbH confirmed the telephony functions according to the detailed manufacturer's results documented below. The tests were carried out using the firmware versions specified below. As this is a third-party product, the manufacturer is obliged to repeat this testing process on an ongoing basis with any new phones and/or firmware versions that may appear and to document any changed results in the above article.

This interoperability test suite was last time performed in February 2024.

Category

SIP hardware and software endpoints

Vendor

About us

Founded in 1997 and headquartered in Berlin, Germany, Snom is a German multinational corporation that manufactures the world’s first and leading brand of professional and enterprise VoIP telephones.

Description

Desk phones
D315	D335	D385	D713	D717
- 3.2" 300x100 pixel Hi-Res graphical display - 5 programmable function keys with red LEDs - 4 Sip Identites - 2x Gigabit Switch - USB Support - PoE-Class 2 D315 datasheet [1]	- 2.7" 320x240 pixel Hi-Res TFT-color display - 8/32 programmable function keys with multicolor LEDs - 12 Sip Identites - 2x Gigabit Switch - USB Support - PoE-Class 2 D335 datasheet [2]	- 4.3" 480x272 pixel Hi-Res TFT-color display - 12/48 programmable function keys with multicolor LEDs - 12 Sip Identites - 2x Gigabit Switch - USB Support - PoE-Class 3 D385 datasheet [3]	- 2.8" 320x240 pixel Hi-Res TFT-color display - 4 programmable function keys with multicolor LEDs - 6 Sip Identites - 2x Gigabit Switch - PoE-Class 3 D713 datasheet [4]	- 2.7" 320x240 pixel Hi-Res TFT-color display - 5 programmable function keys with red LEDs - 6 Sip Identites - 2x Gigabit Switch - USB Support - PoE-Class 2 D717 datasheet [5]
D735	D785	D862	D865
- 2.7" 320x240 pixel Hi-Res TFT-color display - 8/32 programmable function keys with multicolor LEDs - 12 Sip Identites - 2x Gigabit Switch - USB Support - PoE-Class 2 D735 datasheet [6]	- 2.7" 320x240 pixel Hi-Res TFT-color display - 8/32 programmable function keys with multicolor LEDs - 12 Sip Identites - 2x Gigabit Switch - USB Support - PoE-Class 2 D785 datasheet [7]	- 5" High-resolution TFT-colour display 1280 x 720 pixels / 16:9 - 8 programmable function keys with multicolor LEDs - 8 Sip Identites - 2x Gigabit Switch - USB Support - PoE-Class 3 D862 datasheet [8]	- 5" High-resolution TFT-colour display 1280 x 720 pixels / 16:9 - 10 programmable function keys with multicolor LEDs - 12 Sip Identites - 2x Gigabit Switch - USB Support - PoE-Class 3 D865 datasheet [9]
M110	M430	M900	M900 Outdoors
- DECT Single-Cell Base station + handset - 10 Sip Identites - 10 Handsets - 6 Simultaneous calls - Compatible handsets M10 SC - PoE-Class 2 M110 datasheet [10]	- DECT Single-Cell Base station + handset - 20 Sip Identites - 20 Handsets - 10 Simultaneous calls - Compatible handsets M25,M30,M65,M85,M70,M80,M90 - PoE-Class 2 M430 datasheet [11]	- DECT Multi-Cell with up to 1,000 bases in a cluster - Up to 4,000 handsets in a cluster - 8 NB, 4 WB calls per M900 base - Compatible handsets M25,M30,M65,M85,M70,M80,M90 - PoE-Class 2 M900 datasheet [12]	- Outdoors DECT Multi-Cell with up to 1,000 bases in a cluster - Up to 4,000 handsets in a cluster - 8 NB, 4 WB calls per M900 base - Compatible handsets M25,M30,M65,M85,M70,M80,M90 - PoE-Class 2 M900 outdoors datasheet [13]

Functions

• Initiate outgoing call = yes
• Answer incoming call = yes
• Hold/Retrieve = yes
• Transfer = yes
• Call waiting = yes
• Do not disturb = yes
• Call Conference = yes (Snom - Ad-Hoc Conference)
• Call Park = yes
• Voice Messages Center
• Call Forward and divert = yes
• Intercom (HS to HS) = yes
• Called, calling, and connected party information = yes
• Missed-call notification = yes
• 1-touch speed dial = yes
• Redial = yes
• Zero touch provisioning, management, configuration and remote debugging = yes with SRAPS ( See more informations here)
• SIP NATPR
• Background Upgrades = yes
• Dynamic Search of Network Based Directory = yes
• BLF = yes

innovaphone CTI ready

• Initiate outgoing call (automatic call with no manual intervention, update of called party, correct call direction in call list) = yes
• Hold/Retrieve = yes
• Transfer = yes

innovaphone Reverse Proxy ready

• STUN = yes
• TURN = No (not needed with 13r3)
• ICE = No (not needed with 13r3)
• SIP/TCP = yes
• SIP/TLS = yes

innovaphone WebRTC ready

• Codec G.711 yes
• Codec OPUS yes
• DTLS encryption no (not needed with 13r3)

Supported Codecs

• G.722 = yes
• G.711 A-law = yes
• G.711 y-law = yes
• G.723.1 = yes
• G.729A = yes
• Opus = yes

DTMF Support

• SIP v1 (RFC2543), v2 (RFC3261)
• DTMF: In-band, Out-of-band(RFC 2833) and SIP INFO

Supports RFC3261 Digest Authentication Scheme (Section 22.4)

• Supports RFC3261 Digest Authentication Scheme (Section 22.4)

Support LDAP Phonebook

• Support LDAP Phonebook = yes

• LDAP Configuration in Snom D3xx,D7xx and D8xx series.

Create LDAP Function Key example:

Go to Snom phone web user interface.

Setup->Function Keys->configure desired key for LDAP.

In Example below we chose P1 Key for LDAP.

Example view from D713 Snom phone:

LDAP Configuration with innovaphone cloud configuration TLS

Go to phone web interface Setup->Advanced->Network->LDAP (section)

Configuration:

ldap_search_filter=(|(sn=*%*)(cn=*%*))

ldap_number_filter=dn=%

ldap_search_filter_during_call=(|(sn=*%*)(cn=*%*))

ldap_number_filter_during_call=dn=%

ldap_server=00000-pbx.innovaphone.com

ldap_port=636

ldap_base=cn=PBX0

ldap_username=00000_your_pbx_number-pbx.innovaphone.com\ldap-test

ldap_password= your password

ldap_name_attributes=dn cn sn

ldap_number_attributes=e164

ldap_display_name=%dn

ldap_over_tls=on

ldap_sort_mode=client

LDAP local innovaphone installation - no encryption

Configuration:

ldap_search_filter=(|(sn=*%*)(cn=*%*))

ldap_number_filter=dn=%

ldap_search_filter_during_call=(|(sn=*%*)(cn=*%*))

ldap_number_filter_during_call=dn=%

ldap_server=192.168.0.111

ldap_port=389

ldap_base=cn=PBX0

ldap_username=your_local_domain\ldap-test

ldap_password= your password

ldap_name_attributes=dn cn sn

ldap_number_attributes=e164

ldap_display_name=%dn

ldap_over_tls=off

ldap_sort_mode=client

• LDAP Configuration in Snom M400 and M900 series cloud installation with TLS

Configuration in .xml format:

<ldap_username>00000-pbx.innovaphone.com\ldap-test</ldap_username>

<ldap_search_filter>(|(e164=%*)(cn=%*))</ldap_search_filter>

<ldap_home_number>e164</ldap_home_number>

<ldap_mobile_number>mobile</ldap_mobile_number>

<ldap_work_number>telephoneNumber</ldap_work_number>

<ldap_name_attributes>cn</ldap_name_attributes>

<ldap_number_attributes>telephoneNumber mobile e164</ldap_number_attributes>

<ldap_password>**********</ldap_password>

<ldap_port>636</ldap_port>

<ldap_base>cn=PBX0</ldap_base>

<ldap_server>00000-pbx.innovaphone.com</ldap_server>

<ldap_sort_attribute>0</ldap_sort_attribute>

<ldap_tls>on</ldap_tls>

<ldap_use_ext_nbr_to_ldap_bind>disabled</ldap_use_ext_nbr_to_ldap_bind>

<ldap_virtual_lists>off</ldap_virtual_lists>

• LDAP Configuration in Snom M400 and M900 local installation (IP811)

Configuration in .xml format:

<ldap_username>snomlocalpbx\ldap-test</ldap_username>

<ldap_search_filter>(|(e164=%*)(cn=%*))</ldap_search_filter>

<ldap_home_number>e164</ldap_home_number>

<ldap_mobile_number>mobile</ldap_mobile_number>

<ldap_work_number>telephoneNumber</ldap_work_number>

<ldap_name_attributes>cn</ldap_name_attributes>

<ldap_number_attributes>telephoneNumber mobile e164</ldap_number_attributes>

<ldap_password>**********</ldap_password>

<ldap_port>636</ldap_port>

<ldap_base>cn=PBX0</ldap_base>

<ldap_server>192.168.0.111</ldap_server>

<ldap_sort_attribute>0</ldap_sort_attribute>

<ldap_tls>off</ldap_tls>

<ldap_use_ext_nbr_to_ldap_bind>disabled</ldap_use_ext_nbr_to_ldap_bind>

<ldap_virtual_lists>off</ldap_virtual_lists>

. For further informations please refer to this LDAP Directory configuration guide

innovaphone Contacts

Access to contact data stored in the innovaphone Contacts Application is possible by use of these configuration instructions.

Version

Product versions used for interop testing: / Produktversionen, die für Interop-Tests verwendet werden:

• Snom D315 FW: 10.1.25.0
• Snom D345 FW: 10.1.25.0
• Snom D715 FW: 10.1.141.13
• Snom D735 FW: 10.1.141.13
• Snom D785 FW: 10.1.141.13
• Snom D862 FW: 10.1.141.13
• Snom D865 FW: 10.1.141.13
• Snom M100 FW: M100KLE-1.0.5.2-0 Handsets: M10KLE-1.4.5.12-0
• Snom M400 FW: 650 B2 Handsets: 650 B2
• Snom M900 FW: 650 B2 Handsets: 650 B2

• Innovaphone IP811 FW:13r3 final IPVA[13.7758]
• Innovaphone cloud FW:13r3 final IPVA[13.7758]

Konfiguration (German)

Informationen zum PBX-System

Die hier verwendete PBX ist eine innovaphone IP811. Die Angaben sind jedoch auf die weiteren innovaphone Modelle übertragbar.

Für die Sprachübertragung zwischen den VoIP-Komponenten wird das Protokoll SIP verwendet.

PBX Teilnehmer

Hier gilt es ein paar Dinge zu beachten:

• Das Feld Number enthält die Telefonnummer. Diese tragen sie auch genau so im Webinterface (WUI) Ihres Snom Telefons ein unter "Identität 1" im Feld Account.
• Das Feld Passwort ist das gleiche das sie im Webinterface (WUI) Ihres Snom Telefons benötigen.

Konfiguration der SNOM Telefone

Bitte stellen Sie sicher, dass Ihr Telefon korrekt angeschlossen ist.

• Zuerst packen Sie Ihr Snom Phone aus und stellen Sie es auf den Tisch.
• Verwenden Sie dazu das beiliegende Netzwerkkabel und verbinden Sie die Buchse "Net" Ihres Telefons mit Ihrem Netzwerk-Switch.
• Um Ihr Snom Phone mit Strom zu versorgen, benötigen Sie entweder einen Netzwerk-Switch mit "POE" (Power over Ethernet) oder ein geeignetes Snom-Netzteil.

(in der Regel 5V - Keine Garantie für Schäden bei Verwendung eines externen Netzteils).

Bitte überprüfen Sie vorab, ob auf Ihrem Telefon die neueste stabile Firmware-Version installiert ist.

• Bitte besuchen sie hierfür unser Snom Service Hub: Firmware Update Center

Snom Web-Benutzeroberfläche

• Da die automatische Bereitstellung von der innovaphone PBX nicht unterstützt wird, muss das Snom Telefon über seine Web-Benutzeroberfläche (WUI) eingerichtet werden.
• Um auf das Telefon zuzugreifen, geben Sie die IP-Adresse Ihres Telefons in Ihren Internet-Browser ein (z.B. http: //192.168.1.100).
• Um die IP-Adresse Ihres Telefons herauszufinden, drücken Sie die Konfigurationstaste (Zahnradsymbol) -> "Informationen" -> "Systeminformationen".

Snom Identität konfigurieren

Wählen Sie zunächst den Menüpunkt "Identität 1" auf der linken Seite und geben Sie die Benutzer-ID und das Passwort ein, die Sie in die innovaphone PBX eingegeben haben.

• Angezeigter Name: testphone1
• Nutzerkennung: 100 (Rufnummer)
• Passwort: 123 (wie in der innovaphone vergeben)
• Registrar: 192.168.100.250 (IP der innovaphone)

Klicken sie unten auf "übernehmen".

Ihr Snom Telefon ist nun erfolgreich an der innovaphone PBX registriert und kann Anrufe tätigen und entgegennehmen.

Configuration (English)

Information about the PBX system

The PBX used here is an innovaphone IP811. However, the specifications are transferable to the other innovaphone models.

The SIP protocol is used for voice transmission between the VoIP components.

PBX User / Extension

File:Snom WUI Identity innovaphone sm en.jpg

There are a few things to consider here:

• The "Number" field contains the telephone number. This same number is used in the "Account Field" in the web interface (WUI) of your snom phone under "Identity 1".
• Please provide a strong enough password for the account.

Configuration of the Snom phone

Please make sure your phone is set up correctly.

• First of all, unpack your Snom Phone and put it on the table.
• To connect it use the enclosednetwork cable and connect the "Net" socket of your telephone to your network switch.
• To get power for your Snom Phone either a network switch with "POE" (Power over Ethernet) or a suitable Snom power supply unit

   (usually 5V - No guarantee for damage when using an external power supply).

Please check in advance that your phone has the latest stable firmware version installed.

• Have a look on our Snom Wiki: Snom Firmware Guide

Enter Snom Webinterface

Since auto provisioning is not supported by the innovaphone PBX, the Snom Phone needs to be set up using its web user interface (WUI). 
To access the phone, type the IP address of your phone into your internet browser (e.g. http: //192.168.1.100).
To find out the IP address of your phone press the Configuration key (gear wheel symbol) -> "Information" -> "System information".

Register a SIP account

First select the " Identity 1 " menu item on the left-hand side and enter the user ID and password you entered into the innovaphone PBX.

• Displayname: testphone1
• Account: 100 (telephone number)
• Password: 123 (as assigned in the innovaphone)
• Registrar: 192.168.100.250 (IP Adress of the innovaphone)

Click on "apply " below.

The phone configuration is now complete. Your Snom phone is now successfully registered on the innovaphone PBX and can make and receive calls.

Special feature configuration

this is 3rd party content not provided by innovaphone, see history for authors.

BLF

• For innovaphone PBX configuration settings, refer to this this article

Contact Details

Company Name:	Snom Technology GmbH
Street:	Aroser Allee 66
ZIP/City:	13407 Berlin Germany
Country:	Germany
Phone:	+49 30 39833-0
Fax:	+49 30 39833-111
Mail:	officemanagement@snom.com
Internet:	Snom Technology GmbH
Contact:	Snom contact
Support:	Snom Service Hub