Howto:MidaBilling - Mida Solutions - 3rd Party Product: Difference between revisions

From innovaphone wiki
Jump to navigation Jump to search
mNo edit summary
 
(27 intermediate revisions by 4 users not shown)
Line 20: Line 20:
   If you have a dedicated product page (not a generic vendor page) in English, also put the link below
   If you have a dedicated product page (not a generic vendor page) in English, also put the link below
   -->
   -->
Mida Billing, [http://www.midasolutions.com/mida_products.php?c=2&p=5 product page]
[http://www.midasolutions.com/soluzioni/by-type/billing/?lang=en Mida Billing]


==Certification Status==
==Certification Status==
Line 28: Line 28:
   -->
   -->
<!-- {{Template:Compat Status "planned"}} -->
<!-- {{Template:Compat Status "planned"}} -->
{{Template:Compat Status "in progress"}}
<!--{{Template:Compat Status "in progress"}}-->
<!-- {{Template:Compat Status "certified"|certificate=Product_-_Vendor_-_3rd_Party_Product_-_Desc-product-cert.pdf}} -->
{{Template:Compat Status "certified"|certificate=MidaBilling_-_Mida Solutions_-_3rd_Party_Product_-_rec-product-cert.pdf}}
<!-- {{Template:Compat Status "tested"}} -->
<!-- {{Template:Compat Status "tested"}} -->
<!-- {{Template:Compat Status "rejected"}} -->
<!-- {{Template:Compat Status "rejected"}} -->


<!-- Testing of this product has been finalized January 1st, 1970. -->
Testing of this product has been finalized December 1st, 2007.


==Category==
==Category==
<!-- by inno:
[[Category:3rdParty PreviousProducts|{{PAGENAME}}]]
  - select one or more of the available recommended product categories
    a list of valid Categories can be found in
    Special Pages / Prefix Index / Display pages with prefix = RecProd, Display pages with prefix = Category
    (you need to apply it twice, first as template {{..}}, seconds as category [[..]])
  -->
{{Category:RecProd Billing System / Call Management}}
[[Category:RecProd Billing System / Call Management]]


==Functions==
==Functions==
Line 49: Line 42:
   - place here a short and concise list of features that are supported by your product  
   - place here a short and concise list of features that are supported by your product  
   -->
   -->
MidaBilling is the Mida solution for Enterprise billing systems in VoIP networks.
*Network Analysis and Troubleshooting
 
*Professional Billing with fully featured and flexible reporting
MidaBilling is based on a modular and open architecture, providing a fully featured and flexible set of Billing Documentation, both for single entities than for multi site – multi organizations companies.
*Multi Level organization Management
 
Professional tools are used by Mida Billing, i.e professional Report Engine and Data Bases.
 
While being a top of the art product for billing, Mida Billing is also a powerful tool for Network Analysis. By analyzing CDR information, the system is storing in the data base all the information regarding network behavior, i.e jitter level, delay, .. and make them available to any technician by means of configurable reports.
 
This way the network expert may easily recognize the reasons for unexpected behaviors, and may fix the IP network problems in a fast and effective way, using the system both as a diagnostic and a troubleshooting tool.
 
As a Summary, Mida Billing main features are listed below:
*Billing Information collection and storing;
*On-line reports, with date, type of call, result, cost centre, rate filtering;
*Scheduled reports that may be sent automatically by the system (email)
*Divisions and Cost Centre configuration
*Cross Reference Supervisor – Cost Centre to manage secure and private access to data
*Rate configuration: phone rates may be customized for each company
*Thresholds and Alarms: to be used to alert on wrong user behaviors in company phone management 
 
*AND MORE: Network Analysis functionality
 


==Version==
==Version==
Line 94: Line 69:
   - add short description of the product features, like on a data sheet.  Maximum 250 words.  
   - add short description of the product features, like on a data sheet.  Maximum 250 words.  
   -->
   -->
Mida Billing is one product of the powerful Mida i-Suite.
Mida Billing is one product of the powerful Mida i-Suite. Mida i-Suite is an integrated software Framework that provides Value Added Services capable to enhance Telephone Voice Applications performances. The following Mida i-Suite products have been certified in the Innovaphone environment: Mida Billing, Mida VoiceAttendant, MidaRec, MidaQueueManager, MidaBilling. Please refer to the related Wiky article for more information on the other Mida products.  
Mida i-Suite is an integrated software Framework that provides Value Added Services capable to enhance Telephone Voice Applications performances.
The following Mida i-Suite products that have been certified in the Innovaphone environment: Mida Billing, Mida VoiceAttendant, MidaRec, MidaQueueManager, MidaBilling.  
Please refer to the related Wiky article for more information on the other Mida products.


Mida Billing is a powerful tool for Billing applications in VoIP networks.
Mida Billing is a powerful tool for Troubleshooting and Billing applications in VoIP networks. It collects troubleshooting and billing information from CDRs created by the Innovaphone phones. Regularly the system collects CDRs, store the interesting data in the Data Base and then analyze them thanks to the Advanced Report Engine.  


It collects billing information from CDRs created by the Innovaphone phones. Regularly the system collects the data, store them in the Data Base and then analyze them thanks to the Advanced Report Engine. Any type of report may be created; any scheduled action may be configured using the easy to use WEB interface.
Mida i-Suite most innovative product is the Network Status & Basic Billing NS&BB, which gives network experts an easy to use and powerful tool for troubleshooting VoIP networks, moreover providing basic billing information.  
It provides diagnostic data (jitter, delay, packet loss) and basic Billing information. Flexible reports are available, so that any technicians may find in the fastest way the Troubleshooting information he needs for fixing in an efficient and effective way all network problems.  


This way any specific report may be created. The system may send the requested report via email to any person in the organization: for example the supervisor may check his offices billing reports  every month, due to the fact that the system automatically create the report and send it to him via email.
While being a powerful Troubleshooting tool, Mida Billing is also a top of the art product for billing Applications. Based on a modular and open architecture, Mida Billing provides a fully featured and flexible set of Billing Documentation, both for single entities and for multi site – multi organizations companies.  


Two levels of aggregation are present for billing information: Cost Center and Divisions.
Thanks to the professional report engine (Crystal Reports, currently Business Object XI is used) any type of report may be created; any scheduled action may be configured using the easy to use WEB interface.
Additionally the system may send the requested report via email to any person in the organization: for example the supervisor may check his offices billing reports every month, due to the fact that the system automatically create the report and send it to him via email.  


This way the system make sure that only people with the right authorization level may analyze billing data: the Supervisor of Cost Centers for each cost center, the Supervisor of the Division for the Cost Centers that are part of his Division.
Two levels of aggregation are present for billing information: Cost Center and Divisions.
Moreover any customer need a different level of data aggregation in its reports, and Mida Billing Advanced reporting allows creating the report they need.
This way the system make sure that only people with the right authorization level may analyze billing data: the Supervisor of Cost Centers for each cost center, the Supervisor of the Division for the Cost Centers that are part of his Division. Moreover any customer need a different level of data aggregation in its reports, and Mida Billing Advanced reporting allows creating the report they need.  


Easy to use WEB interface is available for system Configuration and Administration.
Easy to use WEB interface is available for system Configuration and Administration.
Additionally, Mida Billing collects diagnostic data from CDRs created by the Innovaphone phones. Data are collected in a scheduled way, stored in the Data Base and ready for further analysis, thanks to the powerful Report Engine.
Configurable reports are available, so that any technicians may create his Troubleshooting Base Data in a flexible way.
This powerful tool allow Network technicians to easily troubleshoot the VoIP network, and to fix in a fast and efficient way all network problems.


==Competitive Analysis==
==Competitive Analysis==
Line 123: Line 91:
     your product for scenarios where it is especially useful
     your product for scenarios where it is especially useful
   -->
   -->
Mida Billing is one of the top Billing solutions available, using the top of the art technologies for its architecture, such as in DataBase and in Reports Engine tools.


More than that, MidaBilling is a powerful Network Analysis tool, which will make fast and effective the IP Network installation and trouble shooting operations.
MidaBilling is a powerful Network Analysis tool, which will make fast and effective the IP Network installation and trouble shooting operations.
Unique among similar tools, MidaBilling is always collecting Network Diagnostic Information. When a problem occurs, troubleshooting is very easy by analyzing network data collected before, during the time and after the problems happened
Unique among similar tools, MidaBilling is always collecting Network Diagnostic Information. When a problem occurs, troubleshooting is very easy by analyzing network data collected before, during the time and after the problems happened


==Remarks==
More than that, Mida Billing is one of the top Billing solutions available, using the top of the art technologies for its architecture, such as in DataBase and in Reports Engine tools.
 
==Summary==
<!-- by inno:
<!-- by inno:
   - add remarks regarding the product, such as special features, firmware versions or licenses required on the inno side,  
   - add remarks regarding the product, such as special features, firmware versions or licenses required on the inno side,  
Line 135: Line 104:
   - add link to product test report here
   - add link to product test report here
   -->
   -->
[[Howto:MidaBilling - Mida Solutions - Testreport]]
* simple to configure, tested version is suitable for deployments involving a single voice gateways
 
For a detailed analysis of the product please have a look at the [[Howto:Mida_i-Suite_-_Mida_Solutions_-_Testreport|Mida i-Suite - Mida Solutions - Testreport]].


==Pricing==
==Pricing==
Line 143: Line 114:
Mida Billing is a unique application, whith a very aggressive price compared to similar high technology solutions.
Mida Billing is a unique application, whith a very aggressive price compared to similar high technology solutions.


Mida Billing is available starting from less than 3K (end user price). Licencing sheme is based on users number, pricing may change depending on different configurations or on additional features that may be requested, for example Nework Analysis or Advanced Reporting.
Mida Billing Troubleshooting option, NS&BB, is available for a unique pricing: only 280€ for systems up to 200 users!
 
This way it may be part of any Innovaphone PBX project, so making more efficient and fast the deployment of your customer VoIP networks, in the same time improving customer satisfaction and system reliability.


Mida Billing Advanced Option is also available at a very aggressive price, starting from less than 3K€ (end user price). Licencing scheme is based on users number, and pricing may change depending on different configurations or on additional features that may be requested.


==Contact==
==Contact==

Latest revision as of 08:39, 26 August 2020


Mida company logo.jpg


Product Name

Mida Billing

Certification Status

Recprod.PNG The tests for this product have been completed and it has been approved as a recommended product (Certification document).

Testing of this product has been finalized December 1st, 2007.

Category

Functions

  • Network Analysis and Troubleshooting
  • Professional Billing with fully featured and flexible reporting
  • Multi Level organization Management

Version

1.5.2

Vendor

Mida company logo.jpg

http://www.midasolutions.com


Description

Mida Billing is one product of the powerful Mida i-Suite. Mida i-Suite is an integrated software Framework that provides Value Added Services capable to enhance Telephone Voice Applications performances. The following Mida i-Suite products have been certified in the Innovaphone environment: Mida Billing, Mida VoiceAttendant, MidaRec, MidaQueueManager, MidaBilling. Please refer to the related Wiky article for more information on the other Mida products.

Mida Billing is a powerful tool for Troubleshooting and Billing applications in VoIP networks. It collects troubleshooting and billing information from CDRs created by the Innovaphone phones. Regularly the system collects CDRs, store the interesting data in the Data Base and then analyze them thanks to the Advanced Report Engine.

Mida i-Suite most innovative product is the Network Status & Basic Billing NS&BB, which gives network experts an easy to use and powerful tool for troubleshooting VoIP networks, moreover providing basic billing information. It provides diagnostic data (jitter, delay, packet loss) and basic Billing information. Flexible reports are available, so that any technicians may find in the fastest way the Troubleshooting information he needs for fixing in an efficient and effective way all network problems.

While being a powerful Troubleshooting tool, Mida Billing is also a top of the art product for billing Applications. Based on a modular and open architecture, Mida Billing provides a fully featured and flexible set of Billing Documentation, both for single entities and for multi site – multi organizations companies.

Thanks to the professional report engine (Crystal Reports, currently Business Object XI is used) any type of report may be created; any scheduled action may be configured using the easy to use WEB interface. Additionally the system may send the requested report via email to any person in the organization: for example the supervisor may check his offices billing reports every month, due to the fact that the system automatically create the report and send it to him via email.

Two levels of aggregation are present for billing information: Cost Center and Divisions. This way the system make sure that only people with the right authorization level may analyze billing data: the Supervisor of Cost Centers for each cost center, the Supervisor of the Division for the Cost Centers that are part of his Division. Moreover any customer need a different level of data aggregation in its reports, and Mida Billing Advanced reporting allows creating the report they need.

Easy to use WEB interface is available for system Configuration and Administration.

Competitive Analysis

MidaBilling is a powerful Network Analysis tool, which will make fast and effective the IP Network installation and trouble shooting operations. Unique among similar tools, MidaBilling is always collecting Network Diagnostic Information. When a problem occurs, troubleshooting is very easy by analyzing network data collected before, during the time and after the problems happened

More than that, Mida Billing is one of the top Billing solutions available, using the top of the art technologies for its architecture, such as in DataBase and in Reports Engine tools.

Summary

  • simple to configure, tested version is suitable for deployments involving a single voice gateways

For a detailed analysis of the product please have a look at the Mida i-Suite - Mida Solutions - Testreport.

Pricing

Mida Billing is a unique application, whith a very aggressive price compared to similar high technology solutions.

Mida Billing Troubleshooting option, NS&BB, is available for a unique pricing: only 280€ for systems up to 200 users! This way it may be part of any Innovaphone PBX project, so making more efficient and fast the deployment of your customer VoIP networks, in the same time improving customer satisfaction and system reliability.

Mida Billing Advanced Option is also available at a very aggressive price, starting from less than 3K€ (end user price). Licencing scheme is based on users number, and pricing may change depending on different configurations or on additional features that may be requested.

Contact

Marco Cortese
Mida Solutions
via Vigonovese, 115
35127, Padova
Tel: +39 049 760 185 / +39 049 762 9752
Fax: +39 049 870 8721
Mail: sales@midasolutions.com