Howto:SAMwin.CBC - Telecommunication Software GmbH - 3rd Party Product: Difference between revisions
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==Description== | ==Description== | ||
SAMwin.CBC is a state-of-the-art computer-based console. The entire solution uses SIP for all queuing and transfer operations. In addition to typical operator functions, SAMwin provides individual queue management that can be configured according to different criteria. | |||
The product comes with a bundle of outstanding features like automatic operator greeting, malicious call recording, busy lamp field, LDAP synchronization, presence information and much more. SAMwin.CBC 4.1 is ergonomic and has been designed in such a way as to facilitate the use of all the functions, which are used on a regular basis. Using the mouse has become more or less redundant. | |||
==Competitive Analysis== | ==Competitive Analysis== | ||
==Pricing== | ==Pricing== | ||
Revision as of 14:21, 27 June 2007
Product name
SAMwin.CBC
Category
Vermittlungsplatz, Operator Console
Functions
Version
4.1.4
Vendor
telecommunication software gmbh
Description
SAMwin.CBC is a state-of-the-art computer-based console. The entire solution uses SIP for all queuing and transfer operations. In addition to typical operator functions, SAMwin provides individual queue management that can be configured according to different criteria. The product comes with a bundle of outstanding features like automatic operator greeting, malicious call recording, busy lamp field, LDAP synchronization, presence information and much more. SAMwin.CBC 4.1 is ergonomic and has been designed in such a way as to facilitate the use of all the functions, which are used on a regular basis. Using the mouse has become more or less redundant.