Howto13r1:Restore an App Platform: Difference between revisions

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(New page: ==Applies To== This information applies to *Innovaphone App Platfrom *any device running a PBX in V13 or up ==Preparation== *To Restore the App Platform you need the emergency administra...)
 
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This information applies to
This information applies to


*Innovaphone App Platfrom
*Innovaphone App Platform
*any device running a PBX in V13 or up
*any device running a PBX in V13 or up


==Preparation==
==Preparation==
*To Restore the App Platform you need the emergency administration password which was created by the Install during the initial installation of the App Platfrom.
*To restore the App Platform you need the ''emergency password'' which was created during the initial installation of the App Platform.


*Furthermore you'll need the PBX config and .dump files of every App which is created by the backup process of the Devices app.
*Furthermore you'll need the PBX config and the ''.dump files'' of every App which is created by the backup process of the Devices App.


==Restore PBX==
==Restore PBX==
At first we need to restore the PBX. Therefore we need to change the admin password of the device to its original state.  Go to Advanced UI->General->Admin and configure the emergency administration password as admin password.
At first we need to restore the PBX. Therefore we need to change the admin password of the device to its original state.  Go to Advanced [[Reference13r1:General/Admin|Admin]] and configure the ''emergency password'' as admin password.


Afterwards you can upload the PBX config from the backup folder.
Afterwards you can upload the PBX config from the backup folder and reboot the PBX.


==Restore Applications==
==Restore Applications==
To restore a Application Platform you need set up an empty one at first. Just go to store.innovaphone.com/release/downlod.htm and choose App Plaftom and download it.
 
===Restore Manager===
To restore a Application Platform you need set up an empty one at first. Just go to http://store.innovaphone.com/release/download.htm and choose App Plaftom and download it.


After the successful installation you can browse to the IP of the App Patform and use the password "pwd" to login.
After the successful installation you can browse to the IP of the App Patform and use the password "pwd" to login.


At first we are going to restore the App Manager. Click on Manager and then restore. A dialogue will open which allows you to select the manger.dmup file. You need to upload it this file.
At first we are going to restore the configuration of the App ''Manager''. Click on Manager and then restore at the top. A dialogue will open which allows you to select the ''manager.dump'' file. You need to upload it this file.


[[Image:app_manager_restore.png]]
[[Image:app_manager_restore.png]]


Afterwards we restore each app individually. Therefore we need to install every app from the App Store you want to restore.
===Restore all Apps===
After that we need to reinstall all needed apps individually from the store.


[[Image:restore_install_app.png]]
[[Image:restore_install_app.png]]


To restore the app we click on the app in the left menu and then choose restore in the top menu. Next we select the .dump file of the app from the backup folder and upload it.
To restore the specific app configuration click on the app in the left menu and then choose restore in the top menu. Then upload the ''.dump file'' of the app from the backup folder and upload it.




[[Category:Howto|{{PAGENAME}}]]
[[Category:Howto|{{PAGENAME}}]]

Revision as of 16:34, 13 May 2019

Applies To

This information applies to

  • Innovaphone App Platform
  • any device running a PBX in V13 or up

Preparation

  • To restore the App Platform you need the emergency password which was created during the initial installation of the App Platform.
  • Furthermore you'll need the PBX config and the .dump files of every App which is created by the backup process of the Devices App.

Restore PBX

At first we need to restore the PBX. Therefore we need to change the admin password of the device to its original state. Go to Advanced Admin and configure the emergency password as admin password.

Afterwards you can upload the PBX config from the backup folder and reboot the PBX.

Restore Applications

Restore Manager

To restore a Application Platform you need set up an empty one at first. Just go to http://store.innovaphone.com/release/download.htm and choose App Plaftom and download it.

After the successful installation you can browse to the IP of the App Patform and use the password "pwd" to login.

At first we are going to restore the configuration of the App Manager. Click on Manager and then restore at the top. A dialogue will open which allows you to select the manager.dump file. You need to upload it this file.

App manager restore.png

Restore all Apps

After that we need to reinstall all needed apps individually from the store.

Restore install app.png

To restore the specific app configuration click on the app in the left menu and then choose restore in the top menu. Then upload the .dump file of the app from the backup folder and upload it.