Howto:How to use the R-key handling: Difference between revisions
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The IP1200 & IP1202 could enable or disable the R-Key handling which is necessary for transferring calls. | The IP1200 & IP1202/IP1203 could enable or disable the R-Key handling which is necessary for transferring calls. | ||
<!-- Keywords: Transfer Dect Rkey R-Key forward callforward --> | <!-- Keywords: Transfer Dect Rkey R-Key forward callforward --> | ||
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This information applies to | This information applies to | ||
*IP1200, IP1202 | *IP1200, IP1202, IP1203 | ||
*IP21, IP22, IP24, IP28, IP29, IP302, IP311, IP411 - Analog Phones | *IP21, IP22, IP24, IP28, IP29, IP302, IP311, IP411 - Analog Phones | ||
*IP110 in hands-free mode | *IP110 in hands-free mode | ||
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===Configuration=== | ===Configuration=== | ||
Enable the “local R-key handling” at the IP1200/IP1202. | Enable the “local R-key handling” at the IP1200/IP1202/IP1203. | ||
===Usage=== | ===Usage=== |
Revision as of 11:46, 26 October 2021
The IP1200 & IP1202/IP1203 could enable or disable the R-Key handling which is necessary for transferring calls.
Applies To
This information applies to
- IP1200, IP1202, IP1203
- IP21, IP22, IP24, IP28, IP29, IP302, IP311, IP411 - Analog Phones
- IP110 in hands-free mode
Build V6 and later
More Information
Problem Details
Unknown flash codes for transferring, holding or changing between calls.
Configuration
Enable the “local R-key handling” at the IP1200/IP1202/IP1203.
Usage
To use the R-key functions press the R-key during a call followed by the appropriate number.
A single R-key press sets the first call on hold.
Use the following codes:
- 0 – reject call waiting
- 1 – disconnect held call
- 2 – change between call 1 and call 2
- 3 – 3-party (3PTY) conference (if supported)
- 4 – transfer call 1 to call 2
e.g. incoming call, transferred to another extension.
- accept incoming call
- press R once
- dial the second extension
- press R2 to change between call 1 and call 2 or press R-key twice
- press R4 to transfer both calls
To get back to the base call after pressing R-Key use: R+1 - return back to base call after pressing the R-Key
To get back to the base call after forwarding the base call to another extension also use R+1.
R+1 - disconnects current call and return back to base call
To switch between two established call connections use: R+2 or press R-key twice – change between call 1 and call 2
To transfer the base call to another call extension use: R+4 – transfers call 1 to call 2