Reference9:Concept myPBX: Difference between revisions
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* myPBX is a web application that comes with the innovaphone PBX starting from V9. | * myPBX is a web application that comes with the innovaphone PBX starting from V9. | ||
* Can be used by end users to do a number of common tasks: manage phone calls, presence, instant messaging, monitor contacts... | * Can be used by end users to do a number of common tasks: manage phone calls, presence, instant messaging, monitor contacts... | ||
== Target audience == | |||
* Assistance for typical phone users | |||
* Special users like operators might need a different application | |||
== Features == | |||
* Presence | |||
* Call control | |||
* Instant messaging | |||
* User configuration (i.e. call diversions) | |||
== Web application == | == Web application == | ||
* JavaScript application in the browser for user interaction. | * JavaScript application in the browser for user interaction. | ||
Line 7: | Line 15: | ||
* Actual logic is implemented in the PBX. | * Actual logic is implemented in the PBX. | ||
[[Image:Mypbx_overview.png]] | [[Image:Mypbx_overview.png]] | ||
== myPBX launcher == | == myPBX launcher == | ||
* Optional, is not required to run myPBX | * Optional, is not required to run myPBX | ||
Line 19: | Line 26: | ||
JavaScript must be enabled. | JavaScript must be enabled. | ||
= | = Details = | ||
== Presence == | == Presence == | ||
* Manage own presence | * Manage own presence | ||
Line 52: | Line 59: | ||
== User password == | == User password == | ||
* Changing the user password from myPBX may affect the phone registrations | * Changing the user password from myPBX may affect the phone registrations | ||
== Email integration == | == Email integration == | ||
* Send emails from contact list | * Send emails from contact list |
Revision as of 20:05, 23 February 2011
Overview
- myPBX is a web application that comes with the innovaphone PBX starting from V9.
- Can be used by end users to do a number of common tasks: manage phone calls, presence, instant messaging, monitor contacts...
Target audience
- Assistance for typical phone users
- Special users like operators might need a different application
Features
- Presence
- Call control
- Instant messaging
- User configuration (i.e. call diversions)
Web application
- JavaScript application in the browser for user interaction.
- Connected to the PBX using AJAX.
- Actual logic is implemented in the PBX.
myPBX launcher
- Optional, is not required to run myPBX
- Opens myPBX
- Provides notifications
- Provides Hotkeys
Requirements
Web Browser
myPBX works with current versions of Firefox, Internet Explorer (from Version 8), Safari, Chrome and Opera. JavaScript must be enabled.
Details
Presence
- Manage own presence
- IM status is open when myPBX is started
- Phone status is open when a phone is registered
Profiles and contacts
- One contact list per profile
- Contact types (internal, external phone number, external SIP)
- Monitor presence, busy state and calls
- Visibility
Call control
- User can select one of the registred phones or mobility
- Initiate, clear, hold, transfer park
- Numbers: user defined, from LDAP search, from contact list, from call list
Directory search
- Can be connected to an internal and an external LDAP directory
- Config is stored in the phone config of the user
Call list
- Reporting as a database for calls
- View call flow
- Call back
Instant messaging
- Chat calls
- Chat conferences
Application sharing
- Application sharing can be started from an existing chat session.
- Livemeeting
- WebEx
Audio conferences
- The innovaphone conference interface can be integrated
- Unplanned audio conferences from a chat session
User password
- Changing the user password from myPBX may affect the phone registrations
Email integration
- Send emails from contact list
- h323 id should match the email name
- PBX name should match the email domain
Configuration
- myPBX has to be enabled in the configuration of the PBX. It is disabled by default.
- Only users with a password can login to myPBX.
- The LDAP configuration is taken from the phone config at the user object.