Howto:Browser version not supported: Difference between revisions
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<!-- Keywords: Browser, Internet Explorer, IE, DOM, DOM Storage, mypbx, browser version --> | |||
== Problem == | == Problem == | ||
Revision as of 12:19, 29 November 2011
Applies To
This information applies to
- all innovaphone PBX platforms
Problem
If you try to start myPBX in your prefered browser, you get an error like "Browser version not supported" (till V9 Hotfix 5).
With V9 Hotfix 6 and newer versions you will get a more detailed error description like this:
But for all V9 Hotfix versions, your browser must support these three HTML 5 features. In most cases XMLHttpRequest and PostMessage are active and can't configured by users and are standard features in Internet Explorer, Chrome and Firefox.
In the picture above, you can see that DOM Storage is not active in the Internet Explorer browser. This is most common error for Internet Explorer Users.
To activate DOM Storage go to "Internet Options" -> "Advanced" at security and enable it.
Note: In Google Chrome or Firefox latest versions there is no need of setting this option.