Howto:ASC EVOipActive - Testreport: Difference between revisions

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|Call between A and B not recorded (It couldn't be..).  
|Call between A and B not recorded (It couldn't be..).  


|----
|}
=== Blind Transfer / Deflecting ===
{| class="wikitable centered" border="1" 
!Person recorded
!Type of call
!Own
!Partner
!3rd Party
!Partner Direction
!Result
!Comment
|----
|'''7. Blind Transfer Call'''
|A calls B, B calls C and transfers without consultation
|
|
|
|
|
|
|----
|A recorded
|
| A
| B
| B,C
|outgoing
|Ok
|Complete Consultation recorded
|----
|C recorded
|
| C
| A
| A
|incomming
|Ok
|Ruf zwischen A und B wird nicht recorded, Kann auch nicht…
|----
|'''7.1 Blind Transfer Call / with recall timer'''
|A calls B, B calls C and transfers without consultation
|
|
|
|
|
|
|----
|A recorded
|
| A
| B
| B,C
|outgoing
|Ok
|2 calls recorded
|----
|B recorded
|
| B
| A
| A
|incomming
|Ok
|2 calls recorded
|----
|'''8. Deflect Call'''
|A calls B and B deflects to C
|
|
|
|
|
|
|----
|A recorded
|
| A
| C
| C
|outgoing
|Ok
|Das B den call direkt nach C deflected hat wird nicht recorded
|----
|C recorded
|
| C
| A
| A
|incomming
|Ok
|Das B den call direkt nach C deflected hat wird nicht recorded
|----
|}
=== Pickup and Call forwarding ===
{| class="wikitable centered" border="1" 
!Person recorded
!Type of call
!Own
!Partner
!3rd Party
!Partner Direction
!Result
!Comment
|----
|'''9. Pickup call'''
|A calls B (member of a Pickup group) and C picks up the call
|
|
|
|
|
|
|----
|A recorded
|
| A
| C
| C
|outgoing
|Ok
|
|----
|C recorded
|
| C
| A
| A
|incomming
|Ok
|
|----
|'''10. Call forwarding immediately'''
|A calls B, call is forwarded to C (C takes the call)
|
|
|
|
|
|
|----
|A recorded
|
| A
| C
| C
|outgoing
|Ok
|
|----
|C recorded
|
| C
| A
| A
|incomming
|Ok
|2 calls recorded
|----
|'''11. Call forwarding no answer'''
|A calls B, call is forwarded to C (C takes the call)
|
|
|
|
|
|
|----
|A recorded
|
| A
| C
| C
|outgoing
|Ok
|
|----
|C recorded
|
| C
| A
| A
|incomming
|Ok
|
|----
|'''12. Call forwarding busy'''
|A calls B, call is forwarded to C (C takes the call)
|
|
|
|
|
|
|----
|A recorded
|
| A
| C
| C
|outgoing
|Ok
|
|----
|B recorded
|
| B
| PSTN
| PSTN
|outgoing
|Ok
|busy mit Ruf nach PSTN simmuliert um recording nachzuweisen/CFB A nach C über B funktioniert
|----
|C recorded
|
| C
| A
| A
|incomming
|Ok
|
|----
|----
|}
|}

Revision as of 12:29, 26 March 2012

Tools clipart.png FIXME: Working in progress

Summary

Certification Status

This product is being tested right now. The test is not yet completed.


Version

  • ASC
    • EVOip active 5.20.46
    • ASC Datamanager 2.90.24
    • WEBplay 10.00.27
  • innovaphone Firmware:
    • PBX/Phones V9.00 Hotfix7


Test Setup

PBX: IP800

Phones: IP200A A=Nr.101, IP240 B=Nr.102, IP200A C=Nr.103

ASC EVOipActive-Testreport1.png


Test Results

Basic call

Person recorded Type of call Own Partner Partner Direction Result
1. Basic internal call A calls B
A recorded A B outgoing Ok
B recorded B A incomming Ok
2. Basic external call Incoming Ext. calls A
A recorded A Ext incomming Ok
3. Basic external call outgoing A calls ext.
A recorded A Ext outgoing Ok


Internal Conference

Conference Calls with three participants not possible, 1st caller = phone A, 2nd caller = phone B, 3rd caller = Recorder

innovaphone CONF interface is working fine.

Person recorded Type of call Result
4. Internal conference call A calls B, A initiates conference to C, C first on-hook Nok


Hold / Consultation calls

Person recorded Type of call Own Partner 3rd Party Partner Direction Result Comment
5. Hold / Consultation Call A calls B, A consultates C, back to B
A recorded A B B,C,B outgoing Ok Complete Consultation (A-B,A-C,AB) recorded
B recorded B A A incomming Ok Call between A and B recorded
C recorded C A A incomming Ok Call between A and C recorded
6. Hold / Consultation and Transfer Call A calls B, A consultates C, A transfer to B, A first on-hook
A recorded A B B,C outgoing Ok Transfered call between B and C could not be recorded because A transfered and on-hook.
B recorded B A A,C incomming Ok Complete Consultation recorded. A-B,A-C,B-C
C recorded C A A,B incomming Ok Call between A and B not recorded (It couldn't be..).


Blind Transfer / Deflecting

Person recorded Type of call Own Partner 3rd Party Partner Direction Result Comment
7. Blind Transfer Call A calls B, B calls C and transfers without consultation
A recorded A B B,C outgoing Ok Complete Consultation recorded
C recorded C A A incomming Ok Ruf zwischen A und B wird nicht recorded, Kann auch nicht…
7.1 Blind Transfer Call / with recall timer A calls B, B calls C and transfers without consultation
A recorded A B B,C outgoing Ok 2 calls recorded
B recorded B A A incomming Ok 2 calls recorded
8. Deflect Call A calls B and B deflects to C
A recorded A C C outgoing Ok Das B den call direkt nach C deflected hat wird nicht recorded
C recorded C A A incomming Ok Das B den call direkt nach C deflected hat wird nicht recorded


Pickup and Call forwarding

Person recorded Type of call Own Partner 3rd Party Partner Direction Result Comment
9. Pickup call A calls B (member of a Pickup group) and C picks up the call
A recorded A C C outgoing Ok
C recorded C A A incomming Ok
10. Call forwarding immediately A calls B, call is forwarded to C (C takes the call)
A recorded A C C outgoing Ok
C recorded C A A incomming Ok 2 calls recorded
11. Call forwarding no answer A calls B, call is forwarded to C (C takes the call)
A recorded A C C outgoing Ok
C recorded C A A incomming Ok
12. Call forwarding busy A calls B, call is forwarded to C (C takes the call)
A recorded A C C outgoing Ok
B recorded B PSTN PSTN outgoing Ok busy mit Ruf nach PSTN simmuliert um recording nachzuweisen/CFB A nach C über B funktioniert
C recorded C A A incomming Ok

Test Notes

Configuration

Related Articles

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