Howto:TAPI TSP Control Windows7: Difference between revisions

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(New page: ==Applies To== This information applies to TAPI V8 TSP Control, Windows 7 <!-- Keywords: TSP Control, logging options, Windows 7, Tapi error, recommended TSP settings --> ==More Inform...)
 
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[[Image:TAPI_TSP_Control_Windows7_2.png]]  
[[Image:TAPI_TSP_Control_Windows7_2.png]]  
===Resolution===
===Resolution===


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To solve this, you must set the "User Access Control" (aka UAC) to a lower security level in the Windows User Management.
To solve this, you must set the "User Access Control" (aka UAC) to a lower security level in the Windows User Management.


===Known Problems===
1. Got to the Usermanagment, choose the user and click on "settings for user acces control"
The procedure might change with releases.
 
[[Image:TAPI_TSP_Control_Windows7_3.png]]
 
2. In the next window set the lowest level
 
[[Image:TAPI_TSP_Control_Windows7_4.png]]
 
3. reboot your pc :)
 
4. Go to TSP control config and set the logfile option again.
Now it should work.
 
5. If you you have enough logfiles to find the TAPI problem or whatever, you can set back the default settings in TSP control, and if you like the windows security options, the UAC back to the default, too.


Factory settings do also apply to the IP/DHCP configuration.  The device may thus be unreachable after.


[[Category:Howto|{{PAGENAME}}]]
[[Category:Howto|{{PAGENAME}}]]

Revision as of 21:40, 29 November 2012

Applies To

This information applies to

TAPI V8 TSP Control, Windows 7


More Information

Problem Details

Sometimes it could be helpfull to set and/or extend the logging options in TSP Control manually (mostly it's enough to set the recommended options).

TAPI TSP Control Windows7 1.png

After a click on the button "Update Settings" on the lower right, the following error occurs:

TAPI TSP Control Windows7 2.png

Resolution

The problem is, that Windows 7 don't ask you if you want to have the corresponding rights to change the registry key which is responsible to set the new logfile options. Instead you get the above error.

To solve this, you must set the "User Access Control" (aka UAC) to a lower security level in the Windows User Management.

1. Got to the Usermanagment, choose the user and click on "settings for user acces control"

TAPI TSP Control Windows7 3.png

2. In the next window set the lowest level

TAPI TSP Control Windows7 4.png

3. reboot your pc :)

4. Go to TSP control config and set the logfile option again. Now it should work.

5. If you you have enough logfiles to find the TAPI problem or whatever, you can set back the default settings in TSP control, and if you like the windows security options, the UAC back to the default, too.