Howto:UPC Cablecom Provider Compatibility Test

Innovaphone Compatibility Test Report

Summary

SIP Provider: UPC Cablecom

The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.

That being said, the provider has achieved x% of all possible test points. For more information on the test rating, please refer to Test Description

The SIP Trunk done with the Provider it's without registration, for that reason this provider it's not suitable to Hosting Scenario with innovaphone.

If the costumer doesn't have VPN contract, then the SIP Trunk it's done directly via Public IP address, so it's necessary to have the PBX/Media Gateway with Public IP address (this was the scenario tested).

If the customer has a VPN contract, the local range end can be added to the access policy, this means there is direct IP routing between the SIP Provider and the IP PBX and the IP Phones. Also with the VPN contract QoS it's done by the UPC Cablecom for the VoIP calls.

Fax it's possible with G711 passthrough, not T.38.

• Features:

• • Direct Dial In
  • DTMF

• Supported Codecs by the provider
  • G711
  • G729
  • G723

Current test state

This product is being tested right now. The test is not yet completed.

Testing Enviroment

This scenario describes a setup where the PBX and phones are in a private network.

• the SIP trunk is configured with Media Relay but without exclusive coder. This is the case when the test for "NAT Traversal" fails.

Test Results

For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.

Basic Call

Tested feature	Result
call using g711a	OK
call using g711u	OK
call using g723	OK
call using g729	OK
call using g722	NOK
Overlapped sending	NOK
early media channel	OK
Fax using T.38	NOK
T.38 Transcoding by the provider	NOK
Reverse Media Negotiation	OK
CGPN can be suppressed	OK
CLIP no screening	NOK
Long time call possible(>30 min)	OK
External Transfer	OK
NAT Detection	NOK
Redundancy	NT
SIP over TCP	NOK
Voice Quality OK?	OK

Direct Dial In

Tested feature	Result
Inbound(Provider -> Innovaphone)	OK
Outbound(Innovaphone -> Provider)	OK
Loop In call(Innovaphone -> Provider -> Innovaphone)	OK

DTMF

Tested feature	Result
DTMF tones sent correctly	OK
DTMF tones sent correctly via SIP-Info	NOK
DTMF tones received correctly	OK

Hold/Retrieve

Tested feature	Result
Call can be put on hold	OK
Held end hears music on hold / announcement from PBX	OK

Transfer with consultation

Tested feature	Result
Call can be transferred	OK
Held end hears music on hold	OK

The following tests are made to test if call transfer is working.

Tested feature	Voice Ok?	MoH Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone.	OK	OK
inno1 calls PSTN-phone. inno1 transfers to inno2.	OK	OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2.	OK	OK
PSTN-phone calls inno1. inno1 transfers to inno2.	OK	OK
PSTN-phone calls inno1. PSTN-phone transfers to inno2.	OK	OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.	OK	OK

Transfer with consultation (alerting only)

Tested feature	Result
Call can be transferred	OK
Held end hears music on hold or dialling tone	OK
Call returns to transferring device if the third Endpoint is not available	OK

The following tests are made to test if call transfer is working.

Tested feature	Voice Ok?	MoH Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone.	OK	OK
inno1 calls PSTN-phone. inno1 transfers to inno2.	OK	OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2.	OK	OK
PSTN-phone calls inno1. inno1 transfers to inno2.	OK	OK
PSTN-phone calls inno1. PSTN-phone transfers to inno2.	OK	OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.	OK	OK

Blind Transfer

Tested feature	Result
Call can be transferred	OK
Held end hears dialling tone	OK

The following tests are made to test if call transfer is working.

Tested feature	Voice Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone.	OK
inno1 calls PSTN-phone. inno1 transfers to inno2.	OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2.	OK
PSTN-phone calls inno1. inno1 transfers to inno2.	OK
PSTN-phone calls inno1. PSTN-phone transfers to inno2.	OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.	OK

CFU / CFB Transfer

Tested feature	Result
Call can be forward	OK
Held end hears dialling tone	OK

CFNR / Blind Transfer (alerting only)

Tested feature	Result
Call can be transferred or forward	OK
Held end hears dialling tone	OK

The following tests are made to test if call transfer is working.

Tested feature	Voice Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone.	OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2.	OK
PSTN-phone calls inno1. inno1 transfers to inno2.	OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.	OK

Broadcast Group & Waiting Queue

Tested feature	Result
Caller can make a call to a Broadcast Group	OK
Caller can make a call to a Waiting Queue	OK
Announcement if nobody picks up the call	OK

Configuration

Firmware version

All innovaphone devices use V10 sr10 firmware build.

SIP - Trunk

GW1 Interface to PBX

GW2 Interface to SIP Provider

Number Mapping

Route Settings