Howto:E-Fon - ADAPT - Provider Compatibility Test
Innovaphone Compatibility Test Report
Summary
SIP Provider: E-Fon
The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.
All tests were made without use of Media-Relay neither Exclusive Coder, NAT Detection mechanism and SIP Reverse Media Negotiation work without problems. The SIP Provider supports Codec G722 for calls to PSTN what a rare feature to find in SIP Providers.
T.38 it's not supported as coder, makes not suitable for the current version v10sr11 of Innovaphone FaxServer Application since requires T.38 to operate. CGPN Suppression (with SIP Privacy = id ) was not possible. Tests were made with only 1 DDI.
That being said, the provider has achieved 87% of all possible test points (137/157). For more information on the test rating, please refer to Test Description
- Features:
- Direct Dial In
- Fax over IP (G711 Passthrough)
- DTMF
- Supported Codecs by the provider
- G711 a/u
- G729
- G722
- G726 (Not tested but listed on the Media Capabilities)
Current test state
The tests for this product have been completed and it has been approved as a recommended product (Certification document).
Testing of this product has been finalized June 23th, 2014.
Testing Enviroment
This scenario describes a setup where the PBX and phones are in a private network.
- the SIP trunk is configured without Media Relay and without exclusive coder. This is the case if all tests were successful
Test Results
For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.
Basic Call
| Tested feature | Result |
|---|---|
| call using g711a | OK |
| call using g711u | OK |
| call using g723 | NOK |
| call using g729 | OK |
| call using g722 | OK |
| Overlapped sending | NOK |
| early media channel | OK |
| Fax using T.38 | NOK |
| T.38 Transcoding by the provider | NOK |
| Reverse Media Negotiation | OK |
| CGPN can be suppressed | NOK |
| CLIP no screening | OK |
| Long time call possible(>30 min) | OK |
| External Transfer | OK |
| NAT Detection | OK |
| Redundancy | NT |
| SIP over TCP | NOK |
| Voice Quality OK? | OK |
Direct Dial In
| Tested feature | Result |
|---|---|
| Inbound(Provider -> Innovaphone) | OK |
| Outbound(Innovaphone -> Provider) | OK |
| Loop In call(Innovaphone -> Provider -> Innovaphone) | OK |
DTMF
| Tested feature | Result |
|---|---|
| DTMF tones sent correctly | OK |
| DTMF tones sent correctly via SIP-Info | NOK |
| DTMF tones received correctly | OK |
Hold/Retrieve
| Tested feature | Result |
|---|---|
| Call can be put on hold | OK |
| Held end hears music on hold / announcement from PBX | OK |
Transfer with consultation
| Tested feature | Result |
|---|---|
| Call can be transferred | OK |
| Held end hears music on hold | OK |
The following tests are made to test if call transfer is working.
| Tested feature | Voice Ok? | MoH Ok? |
|---|---|---|
| inno1 calls inno2. inno2 transfers to PSTN-phone. | OK | OK |
| inno1 calls PSTN-phone. inno1 transfers to inno2. | OK | OK |
| inno1 calls PSTN-phone. PSTN-phone transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. inno1 transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. PSTN-phone transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. | OK | OK |
Transfer with consultation (alerting only)
| Tested feature | Result |
|---|---|
| Call can be transferred | OK |
| Held end hears music on hold or dialling tone | OK |
| Call returns to transferring device if the third
Endpoint is not available |
OK |
The following tests are made to test if call transfer is working.
| Tested feature | Voice Ok? | MoH Ok? |
|---|---|---|
| inno1 calls inno2. inno2 transfers to PSTN-phone. | OK | NOK |
| inno1 calls PSTN-phone. inno1 transfers to inno2. | OK | OK |
| inno1 calls PSTN-phone. PSTN-phone transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. inno1 transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. PSTN-phone transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. | OK | OK |
Blind Transfer
| Tested feature | Result |
|---|---|
| Call can be transferred | OK |
| Held end hears dialling tone | OK |
The following tests are made to test if call transfer is working.
| Tested feature | Voice Ok? |
|---|---|
| inno1 calls inno2. inno2 transfers to PSTN-phone. | OK |
| inno1 calls PSTN-phone. inno1 transfers to inno2. | OK |
| inno1 calls PSTN-phone. PSTN-phone transfers to inno2. | OK |
| PSTN-phone calls inno1. inno1 transfers to inno2. | OK |
| PSTN-phone calls inno1. PSTN-phone transfers to inno2. | OK |
| PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. | OK |
CFU / CFB Transfer
| Tested feature | Result |
|---|---|
| Call can be forward | OK |
| Held end hears dialling tone | OK |
CFNR / Blind Transfer (alerting only)
| Tested feature | Result |
|---|---|
| Call can be transferred or forward | OK |
| Held end hears dialling tone | OK |
The following tests are made to test if call transfer is working.
| Tested feature | Voice Ok? |
|---|---|
| inno1 calls inno2. inno2 transfers to PSTN-phone. | OK |
| inno1 calls PSTN-phone. PSTN-phone transfers to inno2. | OK |
| PSTN-phone calls inno1. inno1 transfers to inno2. | OK |
| PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. | OK |
Broadcast Group & Waiting Queue
| Tested feature | Result |
|---|---|
| Caller can make a call to a Broadcast Group | OK |
| Caller can make a call to a Waiting Queue | OK |
| Announcement if nobody picks up the call | OK |
Configuration
Firmware version
All innovaphone devices use V1sr11 as firmware.
SIP - Trunk
Number Mapping
- Only one DDI was used for testing.
Route Settings
- Force Enblock it's Required.
Known Limitations
- No T.38 since it's Rejected with SIP 488 Not Acceptable Here.
- SIP Privacy ID for CGPN Number suppression not supported since displays the main number of the account.