Howto:Supported innovaphone versions
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Applies To
This information applies to all innovaphone products and firmware
Basic explanation of the supported versions
Structure of version numbers
Version numbers are composed as followed: V(Major Version)r(Minor Version)sr(Service Release)
This means for example for V13r2sr10:
- Major Version: V13
- Minor Version: r2
- Service Release: sr10
General rule for supported versions
We support:
- the
2 latest minor versions in the latest major versionandthe latest minor version in the 3 latest major versions
- Examples
- If the latest version is 13r2, we support 13r2 and 13r1 as the latest minor versions and 13r2, 12r2 and 11r2 as the latest major versions.
- If the latest version is 13r3, we support 13r3 and 13r2 as the latest minor versions and 13r3, 12r2, 11r2 as the latest major versions.
- If the latest version is 14r1, we support 14r1, 13r3 as the latest minor versions and 14r1, 13r3, 12r2 as the latest major versions.
Special exceptions
As is often the case, there are of course exceptions to every rule. In this case, the exceptions to the above rules are as follows.
- V6 firmware on an IP21 in order to take advantage of the AUX or door interface will continue to be supported. (Support will end at latest once a replacement product featuring a door and AUX interface is released.)
Currently supported versions
Today we support 13r2 and 13r1 as the latest minor versions and 13, 12r2 and 11r2 as the latest major versions.
Problems with old versions
If you have issues which can not be fixed by changing the configuration, you need to upgrade to a more recent version.