Category:Problem-Archive
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Archive for unsupported firmware versions.
If we detect a problem which we would like to communicate to customers proactively we put an article in this category.
Pages in category "Problem-Archive"
The following 194 pages are in this category, out of 194 total.
1
A
C
- Support:Call to Name with '.' fails
- Support:Calls from innovaphone devices with recent firmware to Ascom i75 handsets fails due wrong EFC coding
- Support:Calls through the PBX do not support H.245 Tunneling
- Support:Certificates with password
- Support:Changed Semantics of Slave-PBX Rerouting in V9 HF24
- Reference12r1:Concept myPBX for iOS
- Support:Consider available RAM before upgrading to v11r1/v11r2
- Support:Contacts on HomeScreen can't be open after modification on ContactsAPP
- Support:Contacts Upload Fails From Within myApps Launcher
D
- Support:Deinstallation Ascom WinPDM
- Support:Devices loosing flashdir tables (e.g. calling lists) after upgrade to SR1
- Howto:Displaying date/time on DECT phones
- Support:Do not use V8hf15 for IP6010, IP3010, IP0010, IP1060
- Support:Do not use V9 HF37 on IP1202 based DECT Systems with more than one Master
- Support:DTMF interworking between SIP and H.323 fails
E
F
- Support:Fake "RTP Excessive loss of Data" warning due to Cisco AS5400 dummy RTP
- Support:Fax App currently works only in the root node
- Support:Fax with Netcologne SIP Premium requires correct Configuration for Fax
- Support:Files App V13r1sr13 build 132394 considered harmfull
- Support:Firmware V13r1 SR35 myPBX(Android/iOS) Turn Session lost after 10 minutes
- Support:Firmware V6.00 sr1-hotfix7 considered harmful with SIP
- Support:Firmware V7.00 hotfix 8 considered harmful with pickup indication
- Support:Firmware V9.00 hotfix2 considered harmful for IP2x and IP30x
- Support:Firmware v9hotfix3 / v8hotfix19 / v7hotfix31 should not be mixed with earlier versions
- Support:Firmware Version 9 Hotfix 9 considered harmful on PBX platforms
H
- Support:H323EFC Incompatibility to 3rd Party Gatekeepers
- Support:Half-slot repeater do not work with full-slot IP1200
- Support:Hanging calls with Softphone App V13r1 SR19
- Support:Headset noise IP230/IP240
- Support:Heterogenous V7 Firmware Deployments may cause Call Problems
- Support:How should TAPI line device be registered?
I
- Support:IE8 script error when using drop-down boxes from myPBX on v10sr3
- Support:If you upgrade a box from V5 to V6 it will not work due to missing licenses
- Support:Innovaphone Exchange Calendar Connector V10 sr3 does not replicate appointment title any more
- Howto:Innovaphone gateways and DSS1 advice of charge IEs
- Support:Instabilities in DECT IP1200 systems
- Support:Interoperability problems with fax machines
- Support:Interworking issues with Plantronics Blackwire Headsets
- Support:IP100 gets disturbed by H450 group indications
- Support:IP10x/IP11x VLAN configuration disturbs various functions in V13r1 beta/final/sr1
- Support:IP110 and IP240 do not register with old style "Hardware-Id" in "Device"
- Support:IP110A V10final bootcode considered harmful
- Support:IP111 IP112 display issues
- Support:IP111 running v11r2final could cause issues
- Support:IP1200 does not support Sync Standby any more
- Support:IP1200 loosing sysobject when edited in PBX UI
- Support:IP1200 must not replicate using a "location" tag
- Support:IP200 do not start after V6 upgrade
- Support:IP21 fails to upgrade to V6 SR2 HF8
- Support:Ip22, 24, 302, 305 always stay in DHCP client mode
- Support:IP22/24 will not work with modems
- Support:IP230 backlight is too bright at Min level
- Support:IP230 does not work with 3 extension modules
- Support:IP232 or IP2x2 with apparently faulty display
- Support:IP232 with V10SR8 - Slow Keypad Response or Restart
- Support:IP29-2 with V13R1 SR7 and older not upgradable via Devices Updates
- Support:IP3000 V5 config file upload into an IP6000 V6
- Support:IP3000 V6 SR2 08-60900.30 considered harmful, ethernet doesnt work
- Support:IP30x do not support power on ISDN
- Support:IP30x/IP2x 6 cannot establish fax on direct interface calls
- Support:IP62 Serious weaknesses in WPA2 (KRACK)
- Support:IP72 boot code newer than 07-140 considered harmfull
- Support:IP72 bootcode must be updated to version 147 before install V9 hotfix1 or V8 hotfix17
- Support:IP800 damage when operated with certain equipment
- Support:IP800 unable to do 100Mbps/FDX when Auto-MDX is on
- Support:IpApl terminates randomly under high load
- Support:IPxx11 devices ship with v12r1 preview firmware
- Howto:IXI-UMS sometimes delivers faxes as voicemails
L
- Support:Linux AP does not start on V9 hotfix16
- Support:Linux AP missing on V9 hotfix16
- Support:Linux Application Platform and HDLC Driver Issue
- Support:Linux Application Platform Hotfix 11 and before won't run on Firmware V9 hotfix 20 and later on IP810
- Support:Linux Application Platform LAP does not allow Web Scripts (e.g. .php) to run from the webdav Folder any more
- Support:Low contrast source documents results in low quality fax on faxserver
M
- Support:Malicious Attack / Unauthorized Registration in V8 and V7
- Support:Malicious attack/ registration to UNKNOWN Object in V8
- Support:Missing virgin status in delivered Phones and Gateways with V13r1 beta/final
- Support:Multicell DECT Installations do not work with SR1 any more
- Support:Must not edit anything on PBX config Pages in V9 hotfix17
- Support:MyApps Client has new Local Storage in V13r1sr3
- Support:MyApps Client V13r1sr23 freezes when terminating one of two concurrent calls
- Support:MyApps for Android SoftphoneApp 13r3SR10 (build 137901/137903) does not start
- Support:MyApps for iOS version 13.1.132539 local storage removed after update
- Support:MyApps for iOS/Android crashes when a call coming from a WQ is received in a V13r1 SR11 PBX
- Support:MyPBX Calllist not working with V13r1SR12 Reports App
- Support:MyPBX for Android 13r1 sr47 registration and User-Interface not working
- Support:MyPBX for Android did not work in v11r1 SR1
- Support:MyPBX for iOS 125868 crashes
- Support:MyPBX for iOS might not receive Calls with iOS 11 and up
- Support:MyPBX Outlook Integration does not work on clean install of v10sr7/sr8 versions
N
- Support:New IP22/IP24/IP302/IP305 hardware needs latest firmware
- Support:New IPxx11/IP29 gateways: firmware needs downgrade before use
- Support:No Automatic MDI/MDI-X on ETH interfaces of IP302/IP305
- Support:No current OptiCaller available in AppStore
- Support:Node without prefix cause hotfix-3 to trap
- Support:Noise in PRI connections with IP6010 IP3010 IP1060
- Support:Number Normalization of subscriber number in myApps fails in V13r1 SR19
P
- Support:PBXs connecting to Push service need to update their Trustlist before 11.02.2021
- Support:POE Problem with IP1200
- Support:PoE Switches may harm IP800 PoE circuitry
- Support:PPTP instable or not connecting in NAT environments with buggy GRE implementations
- Support:Problems by initial network configuraton of innovaphone devices with two ethernet interaces in network environments with 192.168.1.1/24 address range
- Support:Provisioning does not work with UsersAdmin App V13r2sr14
R
- Support:Recommended WEBDAV Client
- Support:Recording App V13r1sr23 build 132833 does not store new recordings
- Support:Registration of SIP devices
- Support:Removed deprecated SIP Diversion: Header
- Support:Routes may get lost when upgrading from v8 or v9hf6 and earlier to v9hf7 or later
- Support:RPCAP fails with Wireshark Version 1.6.6 and up
S
- Support:Security vulnerability in Application Platform
- Support:Sending a Mail via the SMTP relay Host on the Linux AP with V10 SR14 will not work
- Support:SIP Media channel problems caused by NAT Routers
- Support:SIP REGISTRATION fails with "Warning: 399 PBX Redirect"
- Support:SNMP will not send traps for TEL2, TEL3 on an IP800
- Support:Some innovaphone phones do not support Central and East European languages
- Support:Some web servers (e.g. windows 2003 server) do not deliver audio files
- Support:Spurious Email Issues on LinuxAP V10SR15
- Support:SRTP broken in V9 HF21, only IPxx10 & IP6000
- Support:Support:Dialer.exe fails with Innovaphone TSP
- Support:Syslog Classifier problem with V6 SR2 HF3
T
- Support:Tapi and Dyn-PBXs
- Support:TAPI configuration dialog cannot find gateway
- Support:TAPI doesnt install under Windows Vista
- Support:TAPI fails on multi-processor system
- Support:TAPI fails with V10 SR3 when Users have "Send Number" configured
- Support:TAPI or other SOAP Application fails to function properly if PBX users have special characters in their long or short user name
- Support:TAPI Service Provider (TSP) does not work on Windows10
- Template:Template-PRB
- Support:The phone display will sometimes not show call forwards set with TAPI
- Support:The SOAP Function LocationURL() won’t retrieve the IP Address in V12Final
U
- Support:Upgrade of pre-release ip72/i75 fails
- Support:Upgrades from IP3000 to IP6000 with Version 5 firmware may fail
- Support:URL Encodeing Issue with Current OptiCaller 2.2.6 available in AppStore
- Support:USB headset call control not working in 13r2 SR3, 13r1 SR30, 12r2 SR47 and 12r1SR44 release
- Support:Use of "Debug" page considered harmful in production environments
V
- Support:V11r2sr9 H323 TCP/TLS Registration doesn't work with PBX in lower firmware version
- Support:V12r1SR17 IP222/IP241 display distorted
- Support:V13 Events App syslog forwarded without authentication
- Support:V13 SR18 considered harmful due to problems in UserAdmin App
- Support:V13 SR20 UsersApp might not start after update
- Support:V13r1 Backup Files App database growing rapidly until the disk is out of space
- Support:V13r1 DevicesApp BackupJob executed multiple times due to change to Daylight Saving Time
- Support:V13r1 final Install - SMTP Server - Change Port
- Support:V13r1 non ascii char in Windows home directory name breaks several functions in Windows MyApps Launcher
- Support:V13r1 phone not using secondary gatekeeper
- Support:V13r1 SR11 myApps OutlookSearch does not provide business phone number
- Support:V13r1 SR22 Provisioning issues with IP1203
- Support:V13r1 SR8 FilesApp Webdav doesnt work
- Support:V13r1 voicemail - incomplete attachments in email notification
- Support:V13r1 Voicemail App broken after Update from within the Manager App
- Support:V6 SR2 08-60900.30 considered harmful with web interface
- Support:V6 SR2 Upgrade Issue: Partial Rerouting Over BRI Interfaces
- Support:V6 User Interface wont work with certain Firefox Releases
- Support:V6.00 sr2 considered harmful with DECT / IP1200
- Support:V6.00 sr2-hotfix5 trap with empty HTTP logging/cdr config
- Support:V7 Dect Handover Statistic wrong
- Support:V7 HF4 - Problem with loop-in Scenarios
- Support:V7 hotfix 17 considered harmful with IP30x and IP2x devices
- Support:V7 hotfix14 CF card file system may get corrupted during chkdisk
- Support:V8 HF2 considered harmful with presence function key
- Support:V8 HF3 considered harmful with fax calls
- Support:V8 to V9 update with license comments with certain-characters
- Support:V9 HF21 considered harmful
- Support:V9 hotfix 1 considered harmful with IP110
- Support:V9 hotfix 7 considered harmful with T.38 fax calls in a MediaRelay scenario
- Support:V9 hotfix 7 IP241 IP222 IP232 may not ring any more after update
- Support:V9 hotfix 7 SoftwarePhone does not start
- Support:V9HF4 Slave and V9HF3 Master did not work correct
- Support:Various issues with MyPBX on latest iOS 13
- Support:Voicemail Calls Hanging Around In PBX Call Monitor
- Support:Voicemail considered harmful in V7 Hf6
- Support:Voicemail Fails With "Authentication Required"
- Support:Voicemail Fails With "Missing Voicemail License!"
- Support:Voicemail: Voicebox Not Configurable With "Send Number" set
- Support:Voicerecording Build 1088 and 1089 considered harmful
W
- Support:Webdav Access Slow From Windows 7 / Vista
- Support:WebRTC client in Firefox Version 42 causes a Reboot
- Support:Windows Defender inhibits myPBX to run
- Support:Wizard Config fails for international calls
- Support:Wizard generated loop-in configs (and others) do not work
- Support:Wrong PSU Information on IP111