Course14:IT Connect - 10.4 Password relations

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This book helps to get a better overview of which password fits which password

Introduction

In this course we have used many different passwords. In this book, we would like to explain which password must match which password to avoid a password mismatch.

User Password

Each user has his own password, which is required to access his/her myApps client. The user screenshot.png can change their own password in their profile app, but of course the administrator has the ability to change the password if the user has lost or forgotten it. The administrator can do this screenshot.png in the users admin app when editing a user.

The first user of the PBX screenshot.png is created during Install. This user automatically receives the admin user template and thus has admin rights.

PBX Password

The PBX password is used to encrypt all types of data in the PBX, most notably the user passwords. When you replicate user-specific data to the Users(App) database, a standby PBX, a slave PBX, or an IP DECT master, the data is transmitted in encrypted form. To decrypt it, the PBX password must be known on both sides.

In V13, the PBX password is generated and screenshot.png displayed by the Install. Since this password is of utmost importance, please store it in a secure place. The PBX password can be configured manually in the Advanced UI under PBX/ Config /Security. Keep in mind that the Install uses the PBX password when it sets up the Users admin app. This means screenshot.png if you change the PBX password the PBX password in the burger menu of the users admin app has to be changed as well.

Domain Password

You can screenshot.png define a unique domain password for each domain in your devices app. If you select the Deploy the domain password on all devices screenshot.png check box, each device that is part of that domain screenshot.png receives this new domain password as the admin password.

The admin password is important to know because you'll need it to restore your devices in case of a disaster recovery and it allows you to screenshot.png access the device directly through the advanced user interface.

The admin password is generated and displayed screenshot.png by the install and it is important to store the admin password on a secure location.

SIP authentication password

During the configuration of the SIP trunk, you will be asked for some kind of authentication so that the provider can be sure that no malicious attacker will attach to your SIP account. This is usually done by entering credentials. Therefore, make sure that you configure the screenshot.png correct password for your SIP trunk. This password has to match the password you received from your provider.

Password for a sharing a directory

During the course we used announcements for the waiting queue or the conference object and saved those inside the files app. The PBX has to be able to retrieve this announcements from the files database. One of the authentication methods we talked about isscreenshot.png using a username and password.

The password defined in the files app has to be used by the PBX. Since HTTPs is used by the PBX we can configure HTTP client URLs at Services / Http / Client. A screenshot.png Authenticated URL, consists of an URL, User and Password. The box itself acts as an HTTP client and retrieves or sends information to another web server using GET, PUT or POST requests. Note that these credentials are not required for WebSocket connections.

All the URLs begin with https://apps-dvl-ckl2.training.innovaphone.com/dvl-ckl2.net/. This is your App platform. So obviously, your PBX talks to the App platform using HTTP.

This URL has to point to the exact folder you are sharing in the files app. The username and password required for authentication must be entered right next to the authenticated URL.

Reverse Lookup password

When you receive a call, you usually want to know who is calling you. Therefore, the PBX performs a so-called reverse lookup to query a directory to whom this incoming number belongs. During Install, the reverse lookup URL in the PBX is configured to use the Contacts app as such a directory. To authenticate at the Contacts app service, you must configure a password for such a reverse lookup. screenshot.png This password must match the password configured in the Contacts app service.