Howto13r1:Access Voicemail Files: Difference between revisions
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===Global Data=== | ===Global Data=== | ||
Global voicemail data such as voicemail-xml-scripts and announcement are located within the AppPlatform-filesystem. | Global voicemail data such as voicemail-xml-scripts and announcement are located within the AppPlatform-filesystem. Following a step-by-step guidance on how to access and manipulate those data: | ||
# step to AppStore & download the currently use voicemail-package (e.g. VM-DE) | |||
# unpack the webbuild.zip, step inside to the deepest level and also unpack httpfiles.zip | |||
# move/change/edit the contents (e.g. replace announcements by your own, add further xml-files, ...) | |||
#* Note: no subfolders are allowed and interpreted upon processing | |||
# zip again the whole folder httpfiles | |||
# Step to Apps-App main menu bar, select "Settings" and enable "Developer Mode" | |||
* | # Select the installed voicemail-app, stop it and choose "App-Upload" in top menu bar | ||
# In new window, via "+Add Files" the changed httpfiles.zip can be uploaded | |||
#* Note: upon data upload or VoicemailAPP-update via AppStore, any yet existing data get lost | |||
# Address the own xml within a new instance and the associated VM object by use of an https-path | |||
[[image:upload_voicemail_files.png]] | [[image:upload_voicemail_files.png]] | ||
== Related Articles == | == Related Articles == | ||
Revision as of 10:14, 13 November 2019
Applies To
This information applies to
- v13r1 and up
More Information
This article documents how to access voicemail related files such as personal announcements and voicemail-xml-scripts used in the V13-VoicemailAPP.
File Types
Personal Data
Personal voicemail data such as announcements are located within the VoicemailAPP-filesystem and are accessible via WebDAV by use of an appropriate client (e.g. WinSCP).
Here's a step-by-step guidance how to access those data by use of WinSCP:
- open WinSCP WebDAV client
- create a new network connection
- use protocol: WebDAV
- use encryption: TLS
- use Host: AppPlatform (e.g. "apps.system.tld")
- step to Advanced section
- at environment/directories add: <system>/voicemail_<country>/vm_files
- Save access profile and connect with the credentials "instance_name" and "instance_password"
- If unknown, "instance_password" may be changed at the vm-instance AND also at the vm-object AND services:
Now one can find the user directories with the corresponding sub-directories (personal, store) and copy encoded personal greetings to these locations.
Global Data
Global voicemail data such as voicemail-xml-scripts and announcement are located within the AppPlatform-filesystem. Following a step-by-step guidance on how to access and manipulate those data:
- step to AppStore & download the currently use voicemail-package (e.g. VM-DE)
- unpack the webbuild.zip, step inside to the deepest level and also unpack httpfiles.zip
- move/change/edit the contents (e.g. replace announcements by your own, add further xml-files, ...)
- Note: no subfolders are allowed and interpreted upon processing
- zip again the whole folder httpfiles
- Step to Apps-App main menu bar, select "Settings" and enable "Developer Mode"
- Select the installed voicemail-app, stop it and choose "App-Upload" in top menu bar
- In new window, via "+Add Files" the changed httpfiles.zip can be uploaded
- Note: upon data upload or VoicemailAPP-update via AppStore, any yet existing data get lost
- Address the own xml within a new instance and the associated VM object by use of an https-path
