Howto:ASC EVOipActive - Testreport

FIXME: Working in progress

Certification Status

This product is being tested right now. The test is not yet completed.

Version

• ASC
  • EVOip active 5.20.46
  • ASC Datamanager 2.90.24
  • WEBplay 10.00.27

• innovaphone Firmware:
  • PBX/Phones V9.00 Hotfix7

Test Setup

PBX: IP800

Phones: IP200A A=Nr.101, IP240 B=Nr.102, IP200A C=Nr.103

Test Results

Basic call

Person recorded	Type of call	Own	Partner	Partner Direction	Result
1. Basic internal call	A calls B
A recorded		A	B	outgoing	Ok
B recorded		B	A	incomming	Ok
2. Basic external call Incoming	Ext. calls A
A recorded		A	Ext	incomming	Ok
3. Basic external call outgoing	A calls ext.
A recorded		A	Ext	outgoing	Ok

Internal Conference

Conference Calls with three participants not possible, 1st caller = phone A, 2nd caller = phone B, 3rd caller = Recorder

innovaphone CONF interface is working fine.

Person recorded	Type of call	Result
4. Internal conference call	A calls B, A initiates conference to C, C first on-hook	Nok

Hold / Consultation calls

Person recorded	Type of call	Own	Partner	3rd Party	Partner Direction	Result	Comment
5. Hold / Consultation Call	A calls B, A consultates C, back to B
A recorded		A	B	B,C,B	outgoing	Ok	Complete Consultation (A-B,A-C,AB) recorded
B recorded		B	A	A	incomming	Ok	Call between A and B recorded
C recorded		C	A	A	incomming	Ok	Call between A and C recorded
6. Hold / Consultation and Transfer Call	A calls B, A consultates C, A transfer to B, A first on-hook
A recorded		A	B	B,C	outgoing	Ok	Transfered call between B and C could not be recorded because A transfered and on-hook.
B recorded		B	A	A,C	incomming	Ok	Complete Consultation recorded. A-B,A-C,B-C
C recorded		C	A	A,B	incomming	Ok	Call between A and B not recorded (It couldn't be..).

Blind Transfer / Deflecting

Person recorded	Type of call	Own	Partner	3rd Party	Partner Direction	Result	Comment
7. Blind Transfer Call	A calls B, B calls C and transfers without consultation
A recorded		A	B	B,C	outgoing	Ok	Complete Consultation recorded
C recorded		C	A	A	incomming	Ok	Ruf zwischen A und B wird nicht recorded, Kann auch nicht…
7.1 Blind Transfer Call / with recall timer	A calls B, B calls C and transfers without consultation
A recorded		A	B	B,C	outgoing	Ok	2 calls recorded
B recorded		B	A	A	incomming	Ok	2 calls recorded
8. Deflect Call	A calls B and B deflects to C
A recorded		A	C	C	outgoing	Ok	Das B den call direkt nach C deflected hat wird nicht recorded
C recorded		C	A	A	incomming	Ok	Das B den call direkt nach C deflected hat wird nicht recorded

Pickup and Call forwarding

Person recorded	Type of call	Own	Partner	3rd Party	Partner Direction	Result	Comment
9. Pickup call	A calls B (member of a Pickup group) and C picks up the call
A recorded		A	C	C	outgoing	Ok
C recorded		C	A	A	incomming	Ok
10. Call forwarding immediately	A calls B, call is forwarded to C (C takes the call)
A recorded		A	C	C	outgoing	Ok
C recorded		C	A	A	incomming	Ok	2 calls recorded
11. Call forwarding no answer	A calls B, call is forwarded to C (C takes the call)
A recorded		A	C	C	outgoing	Ok
C recorded		C	A	A	incomming	Ok
12. Call forwarding busy	A calls B, call is forwarded to C (C takes the call)
A recorded		A	C	C	outgoing	Ok
B recorded		B	PSTN	PSTN	outgoing	Ok	busy mit Ruf nach PSTN simmuliert um recording nachzuweisen/CFB A nach C über B funktioniert
C recorded		C	A	A	incomming	Ok

Alternate / Park call

Person recorded	Type of call	Own	Partner	3rd Party	Partner Direction	Result	Comment
13. Alternate call / makeln	A calls B, B makes a consultation to C, B alternates the call
A recorded		A	B	B	outgoing	Ok	Wenn nur A recorded wird, kann auch nur Ruf zwischen A und B recorded werden
B recorded		B	A	A-C	incomming	Ok	Kompletter Call wird aufgezeichnet
C recorded		C	B	B	incomming	Ok	Call zwischen B und C aufgezeichnet
14. Park / unpark call	A calls B, B parks A, B calls C, B unparked A, B calls A
A recorded		A	B	B,B	outgoing	Ok	Nur Ruf zwischen A und B recorded
B recorded		B	A	A	incomming	Ok	3 seperate calls recorded
		B	C	A hear MOH	outgoing	Ok	3 seperate calls recorded
		B	A	A	incomming	Ok	3 seperate calls recorded
C recorded		C	B	B	incomming	Ok	Nur Ruf zwischen B und C recorded

Automatic SIP Auth. with password after reboot ASC Server and PBX

Person recorded	Type of call	Own	Partner	3rd Party	Partner Direction	Result	Comment
15. ASC reboot	A calls B
A recorded		A	B	B	outgoing	Ok	Recording starts without login into Windows/ASC
15.1. PBX restart	A calls B
A recorded		A	B	B	outgoing	Ok	EVOip registered automaticly to PBX

Phone Recording options (IP200A and IP240)

Person recorded	Type of call	Own	Partner	Result	Comment
16. Transparent recording
				Ok	All tests above were made with transparent recording
16.1 Manuell recording (redial button (standard) to on/off recording)	A calls B
A recorded		A	B	Ok	If redial button is used for recording, no call transfer will be possible (see 16.3 to solve)
B recorded		B	A	Ok	If redial button is used for recording, no call transfer will be possible (see 16.3 to solve)
16.2 Optional recording (redial button (standard) to off/on recording)	A calls B (between call on/off rec.)
B recorded		B	A	Ok	If redial button is used for recording, no call transfer will be possible (see 16.3 to solve)
16.3 Manuell recording with Function key to on/off recording)	A calls B, B starts recording, B transfer A to C
B recorded		B	A	Ok	Recording and call transfer works

Codecs

Tested feature	Result	Comment
Call using g711a	YES
Call using g711u	YES
Call using g723	Nok (Not supported from ASC)	It's recorded, but ASC means it's G.729. It could make (still unknown) problems using G.723.
Call using g729	YES

Hide own Number

Person recorded	Type of call	Own	Partner	Result	Comment
18. Hide own Number	A hide his own number, A calls B
A recorded	A	B		Ok
B recorded				NOK	No call recorded if partner hide his number --> ASC arbeitet an fix

Long Time Call

Tested feature	Result	Comment
Long time call 60 min.	YES	Tested with G.729, A recorded