Howto:ES - LCRcom - Voz IP SIP-Provider (2017)

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== Summary == == Summary ==
-{{Template:SIP_TEST_STATUS_complete|update=August 15th, 2017|url=https://www.lcrcom.net/empresas/soluciones-empresas/voz-ip|productname=Voz_IP|providername=LCRcom}}+{{Template:SIP_TEST_STATUS_complete|update=September 13th, 2017|url=https://www.lcrcom.net/empresas/soluciones-empresas/voz-ip|productname=Voz_IP|providername=LCRcom}}
=== Remarks === === Remarks ===
* SRTP can be activated by the provider. This template tested the default settings for the product Voz IP with innovaphone Gateways. * SRTP can be activated by the provider. This template tested the default settings for the product Voz IP with innovaphone Gateways.
-* T38 can be activated as well by contacting the provider. It was not part of this test. +* T38 can be activated as well by contacting the provider. It was not part of this test.
-* This article describes the template that will be active in Service Release 4. The template in Service Release 3 has been updated. Please contact us.+
<internal>Provider SBC: ENSR3.0.67.5-IS4-RMRG1656-RG803-CPI1-CPO6271</internal> <internal>Provider SBC: ENSR3.0.67.5-IS4-RMRG1656-RG803-CPI1-CPO6271</internal>
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=== {{SIP_TEST_ISSUES_MR_TITLE}} === === {{SIP_TEST_ISSUES_MR_TITLE}} ===
{{SIP_TEST_ISSUES_MR_INTRO}} {{SIP_TEST_ISSUES_MR_INTRO}}
-; CLIR : {{SIP_TEST_FACT_CLIR}} 
; CLNS ONNET : {{SIP_TEST_FACT_CLNS ONNET}} ; CLNS ONNET : {{SIP_TEST_FACT_CLNS ONNET}}
; CLNS : {{SIP_TEST_FACT_CLNS}} ; CLNS : {{SIP_TEST_FACT_CLNS}}
Line 23: Line 21:
; SIP INFO : {{SIP_TEST_FACT_SIP INFO}} ; SIP INFO : {{SIP_TEST_FACT_SIP INFO}}
-<small>{{SIP_TEST_FACTS_LIST}} [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_180_RINGING_FAILS|180_RINGING]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_BASIC_CALL_FAILS|BASIC_CALL]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CLIR_FAILS|CLIR]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CLNS_ONNET_FAILS|CLNS_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CLNS_FAILS|CLNS]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CONN_NR_DIFF_FAILS|CONN_NR_DIFF]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CONN_NR_INCOMING_FAILS|CONN_NR_INCOMING]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CONN_NR_FAILS|CONN_NR]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_DTMF_FAILS|DTMF]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_EARLY_MEDIA_INBOUND_FAILS|EARLY_MEDIA_INBOUND]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_FAX_AUDIO_FAILS|FAX_AUDIO]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_FAX_T38_ONNET_FAILS|FAX_T38_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_FAX_T38_FAILS|FAX_T38]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_FAX_T38ANDAUDIO_FAILS|FAX_T38ANDAUDIO]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G711A_ONNET_FAILS|G711A_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G711A_FAILS|G711A]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G711U_ONNET_FAILS|G711U_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G711U_FAILS|G711U]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G722_ONNET_FAILS|G722_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G722_FAILS|G722]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G729_ONNET_FAILS|G729_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G729_FAILS|G729]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_HOLD_RETRIEVE_FAILS|HOLD_RETRIEVE]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_IP_FRAGMENTATION_FAILS|IP_FRAGMENTATION]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_LARGE_SIP_MESSAGES_FAILS|LARGE_SIP_MESSAGES]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_MOBILITY_FAILS|MOBILITY]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_OPUS_NB_FAILS|OPUS_NB]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_OPUS_WB_FAILS|OPUS_WB]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_RALERT_DISC_FAILS|RALERT_DISC]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_REDIR_302_FAILS|REDIR_302]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_REDIR_DIVHDR_FAILS|REDIR_DIVHDR]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_REDIR_HISTHDR_FAILS|REDIR_HISTHDR]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_REVERSE_MEDIA_FAILS|REVERSE_MEDIA]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SIP_INFO_FAILS|SIP_INFO]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SRTP_INCOMING_FAILS|SRTP_INCOMING]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SRTP_INTERNAL_FAILS|SRTP_INTERNAL]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SRTP_OUTGOING_FAILS|SRTP_OUTGOING]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SUBSCRIBER_NR_FAILS|SUBSCRIBER_NR]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_XFER_BLIND_FAILS|XFER_BLIND]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_XFER_CONS_EXT_FAILS|XFER_CONS_EXT]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_XFER_CONS_ALERT_FAILS|XFER_CONS_ALERT]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_XFER_CONS_FAILS|XFER_CONS]]</small>+<small>{{SIP_TEST_FACTS_LIST}} [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_180_RINGING_FAILS|180_RINGING]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_BASIC_CALL_FAILS|BASIC_CALL]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CLIR_FAILS|CLIR]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CLNS_ONNET_FAILS|CLNS_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CLNS_FAILS|CLNS]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CONN_NR_DIFF_FAILS|CONN_NR_DIFF]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CONN_NR_INCOMING_FAILS|CONN_NR_INCOMING]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_CONN_NR_FAILS|CONN_NR]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_DTMF_FAILS|DTMF]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_EARLY_MEDIA_INBOUND_FAILS|EARLY_MEDIA_INBOUND]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_FAX_AUDIO_FAILS|FAX_AUDIO]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_FAX_T38_ONNET_FAILS|FAX_T38_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_FAX_T38_FAILS|FAX_T38]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_FAX_T38ANDAUDIO_FAILS|FAX_T38ANDAUDIO]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G711A_ONNET_FAILS|G711A_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G711A_FAILS|G711A]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G711U_ONNET_FAILS|G711U_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G711U_FAILS|G711U]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G722_ONNET_FAILS|G722_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G722_FAILS|G722]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G729_ONNET_FAILS|G729_ONNET]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_G729_FAILS|G729]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_HOLD_RETRIEVE_FAILS|HOLD_RETRIEVE]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_IP_FRAGMENTATION_FAILS|IP_FRAGMENTATION]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_LARGE_SIP_MESSAGES_FAILS|LARGE_SIP_MESSAGES]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_MOBILITY_FAILS|MOBILITY]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_OPUS_NB_FAILS|OPUS_NB]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_OPUS_WB_FAILS|OPUS_WB]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_RALERT_DISC_FAILS|RALERT_DISC]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_REDIR_302_FAILS|REDIR_302]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_REDIR_DIVHDR_FAILS|REDIR_DIVHDR]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_REDIR_HISTHDR_FAILS|REDIR_HISTHDR]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_REVERSE_MEDIA_FAILS|REVERSE_MEDIA]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SDP_ICE_FAILS|SDP_ICE]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SDP_RTCP_MUX_FAILS|SDP_RTCP_MUX]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SDP_VIDEO_FAILS|SDP_VIDEO]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SIP_INFO_FAILS|SIP_INFO]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SRTP_INCOMING_FAILS|SRTP_INCOMING]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SRTP_INTERNAL_FAILS|SRTP_INTERNAL]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SRTP_OUTGOING_FAILS|SRTP_OUTGOING]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_SUBSCRIBER_NR_FAILS|SUBSCRIBER_NR]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_XFER_BLIND_FAILS|XFER_BLIND]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_XFER_CONS_EXT_FAILS|XFER_CONS_EXT]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_XFER_CONS_ALERT_FAILS|XFER_CONS_ALERT]], [[Template:SIP_TEST_FACT_DESCRIPTION_TEST_XFER_CONS_FAILS|XFER_CONS]]</small>
Line 42: Line 40:
:{{Template:SIP_Profile_Test_RALERT_DISC_no}} :{{Template:SIP_Profile_Test_RALERT_DISC_no}}
-; CLIR : {{Template:SIP_Profile_Test_CLIR_no}}+; CLIR : {{Template:SIP_Profile_Test_CLIR_yes}}
; Clip No Screening (CLNS) : {{Template:SIP_Profile_Test_CLNS_no}} {{Template:SIP_Profile_Test_CLNS_no_clns_302_recommended}} ; Clip No Screening (CLNS) : {{Template:SIP_Profile_Test_CLNS_no}} {{Template:SIP_Profile_Test_CLNS_no_clns_302_recommended}}
Line 66: Line 64:
; SRTP : {{Template:SIP_Profile_Test_SRTP_no}} ; SRTP : {{Template:SIP_Profile_Test_SRTP_no}}
-; Provider supports dialling subscriber numbers : {{Template:SIP_Profile_Test_SUBSCRIBER_NR_yes}}+; Dialing of Subscriber Numbers : {{Template:SIP_Profile_Test_SUBSCRIBER_NR_yes}}
; Call Transfer : {{Template:SIP_Profile_Test_CALL_TRANSFER_ok}} ; Call Transfer : {{Template:SIP_Profile_Test_CALL_TRANSFER_ok}}
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==Configuration== ==Configuration==
Use profile ''ES-LCRcom-Voz_IP'' in ''Gateway/Interfaces/SIP'' to configure this SIP provider. Use profile ''ES-LCRcom-Voz_IP'' in ''Gateway/Interfaces/SIP'' to configure this SIP provider.
 +
 +Please note the following configuration hints:
 +* 'Reroute supported' recommended in PBX 'Trunk' objects
 +
: {{SIP_TEST_V12_HINT}} : {{SIP_TEST_V12_HINT}}
 +
== Disclaimer == == Disclaimer ==
{{SIP_TEST_PREFACE}} {{SIP_TEST_PREFACE}}

Revision as of 13:13, 13 September 2017

Contents

Summary

Tests for the Voz_IP SIP trunk product of the provider LCRcom were completed. Test results have been last updated on September 13th, 2017. Check the history of this article for the date of the first publication of the testreport.

Remarks

  • SRTP can be activated by the provider. This template tested the default settings for the product Voz IP with innovaphone Gateways.
  • T38 can be activated as well by contacting the provider. It was not part of this test.



List of Issues found in media-relay Configuration

CLNS ONNET 
Onnet-Calls (that is, within the provider's network) do not allow foreign calling party numbers (CGPN). In other words, clip no screening is not possible for on-net calls.
CLNS 
Outgoing calls cannot be sent with a foreign calling party number (CLI).
FAX T38 ONNET 
The provider does not support T.38 fax for onnet calls.
FAX T38 
The provider does not fully support T.38 fax
FAX T38ANDAUDIO 
The provider does not support fallback to audio-fax if T.38 fails.
RALERT DISC 
Call disconnected by far end during alert does not disconnect locally
REDIR DIVHDR 
The provider does not support maintaining the original caller ID for redirected calls (e.g. CFU) when the original caller is present in a Diversion: header.
REDIR HISTHDR 
The provider does not support maintaining the original caller ID for redirected calls (e.g. CFU) when the original caller is present in a History-Info: header.
REVERSE MEDIA 
The provider does not support reverse media negotiation (a.k.a. late SDP)
SIP INFO 
The provider does not support conveying DTMF using the SIP-INFO method.

Here is the list of test-cases that have been performed for this provider: 180_RINGING, BASIC_CALL, CLIR, CLNS_ONNET, CLNS, CONN_NR_DIFF, CONN_NR_INCOMING, CONN_NR, DTMF, EARLY_MEDIA_INBOUND, FAX_AUDIO, FAX_T38_ONNET, FAX_T38, FAX_T38ANDAUDIO, G711A_ONNET, G711A, G711U_ONNET, G711U, G722_ONNET, G722, G729_ONNET, G729, HOLD_RETRIEVE, IP_FRAGMENTATION, LARGE_SIP_MESSAGES, MOBILITY, OPUS_NB, OPUS_WB, RALERT_DISC, REDIR_302, REDIR_DIVHDR, REDIR_HISTHDR, REVERSE_MEDIA, SDP_ICE, SDP_RTCP_MUX, SDP_VIDEO, SIP_INFO, SRTP_INCOMING, SRTP_INTERNAL, SRTP_OUTGOING, SUBSCRIBER_NR, XFER_BLIND, XFER_CONS_EXT, XFER_CONS_ALERT, XFER_CONS


Test Results

This SIP provider requires a media-relay configuration. That is, all media traffic between the SIP provider and all endpoints must flow through the SBC. For this reason, a configuration without media-relay has not been tested and hence no test results for this configuration are listed.

Configuration with media-relay

Registration 
The provider supports UDP and TCP as transport protocol. The tests were completed using TCP, since UDP is an unreliable protocol and requires all involved network elements to support IP-fragmentation.
NAT Traversal 
The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN. However MediaRelay is required, since the provider does not support a change of the remote RTP-endpoint during a call.
DTMF (RFC2833) 
The provider can convey DTMF digits using the RTP payload method as per RFC2833.
Session Timer 
The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.
Redundancy 
Registration of two SIP-interfaces on the same SIP-account is not supported by the provider. As a result, you cannot have a Standby gateway/PBX using the same account for failover or load-balancing purposes.
Correct signalling of Ringing-state 
OK
An outgoing call that is disconnected by the far end during alert is not disconnected locally. Typically, the provider may play a message to the effect that the call has been rejected or the call can not be completed so that the calling user will hang up. This may be OK, however, it may create issues with automated calls (e.g. fax or modem) which do not listen to the announcement and keep waiting for the far end to accept the call.
CLIR 
OK
Clip No Screening (CLNS) 
CLIP no screening (CLNS) is not possible, that is, outgoing calls can only have the own subscriber number (or extension), no foreign numbers as calling line id. This affects for example externally forwarded and mobility calls. However, call redirection using the SIP 302 Redirect header is supported by the provider. Rerouting can be enabled by setting the Reroute supported check-mark in the corresponding Trunk object configuration. Also, the Interworking check-mark must be set in the route used for calls from and to the SIP provider. We recommend to use this option as this will send proper calling line identification (CLI) for externally redirected calls. Mobility calls(i.e. calls to a mobility destination) or CFBs/CFNRs are not affected by this redirection and will not show the CLI of the original caller or be rejected by the provider. Therefore, we recommend to additionally set the Set Calling = Diverting No check-mark in the PBX Trunk object. This way, the calls will at least carry the user's own extension as calling party number (CGPN/CLI) when alerting at the mobile device/forwarding destination.
COLP 
Outbound and inbound calls to/from the PSTN show the correct connected number.
For outbound calls to the PSTN, an update of the connected number is not signalled to the caller.
Early-Media 
The provider supports early-media for outbound calls (hence inbound early media) to the PSTN.
Fax 
Transport of faxes to/from the PSTN via G.711 codec was tested successfully.
Transport of faxes using T.38 failed to PSTN and onnet destinations. Moreover fallback to audio-fax failed also.
As a result, T.38 is disabled on the SIP-interface and the use of audio-fax is necessary.
Codecs 
supported to/from PSTN: G711A, G711U and G729
supported onnet (VoIP to VoIP): G711A, G711U and G729
IP-Fragmentation 
OK
Large SIP messages 
OK
Reverse Media Negotiation 
Reverse-media negotiation is not supported. Therefore, a media-relay with exclusive coder configuration will be activated on the SIP-interface.
Mobility Calls 
Transmitting DTMF-tones as SIP-INFO messages is not supported, however mobility calls are still possible as in the media-relay configuration, the SBC will convey DTMF signalling to the PBX.
Neither Clip no screening (CLNS) nor call redirection using the SIP Diversion: or History-Info is supported. Calls forwarded to mobility devices will thus not have the original callers calling line id (CLI). In this case, we recommend to set the Set Calling = Diverting No check-mark in the PBX Trunk object. This way, the mobility call will at least carry the mobility user's own extension as calling party number (CGPN/CLI) when alerting at the mobile device. Otherwise it would either show no CLI at all or the lowest subscriber number associated with the trunk only.
SRTP 
The provider does not support audio encryption using SRTP.
Dialing of Subscriber Numbers 
OK
Call Transfer 
OK


Configuration

Use profile ES-LCRcom-Voz_IP in Gateway/Interfaces/SIP to configure this SIP provider.

Please note the following configuration hints:

  • 'Reroute supported' recommended in PBX 'Trunk' objects

A most recent v12r2 firmware is required to use this SIP-profile. For hints regarding upgrade to v12r2, see Howto:Firmware Upgrade V12r1 V12r2

New profiles are added in the course of our V12R2 software Service Releases, see Support:DVL-Roadmap Firmware 12r2. Here is an up to date list of tested SIP providers.

Disclaimer

These tests look at a number of interoperability scenarios between innovaphone SIP devices and a given SIP trunk product. As we are enhancing our testing procedures, nature and number of these tests will vary.

All test results document the fact how the tested combination performs in the tested scenario. It explicitly does not comment on the question what the reason is for the behaviour nor if and how it could be changed. It thus does not imply that either the SIP trunk provider or the innovaphone device fails in any way. It merely says that the combination does not perform as defined by the test.

If not mentioned otherwise, all tests are repeated on a weekly basis (a.k.a. nightly tests) using the then-current innovaphone firmware. If a tested combination keeps performing differently from the state documented here during nightly tests, we reserve the right to update this article accordingly.

Some tests do not have consistent results. This may occur for various reasons. If so, we document the tests result as being unstable.

Some of the tested SIP trunk products are not available for nightly tests. In this case, the fact will be noted in the Summary section.

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