Howto:EasyConnect - XQTING - Partner App

Product Name

XQTING EasyConnect

Vendor

XQTING (pronounced as 'executing') is a Belgian system integrator and supplier of bespoke software.
We have a very strong background in telephony and contact centers.
XQTING made the innovaphone apps for K-BusinessCom and Snom.

XQTING - About us

Description

With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.

Functions

Admin REST API
Allows you to retrieve one or more PBX objects of a specific type. Optionally look for an object with a specific name. PBX objects can also be added, updated or deleted.

RCC REST API & Webhook notifications
Allows you to get notifications about ongoing calls for the users that are monitored by the EasyConnect application. These notifications are meaningful events with additional call information that you can use to update your back-end systems, such as ERP and CRM systems. The REST API allows you to perform the common call commands, such as making a call, answering and ending a call.

Contacts REST API (coming soon)
From version 13r3 onwards, innovaphone has improved the contacts app and allows you to manage the contacts list. The EasyConnect Contacts REST API functions will allow you to get, add, edit and remove contact list items from your PBX. This way, you can easily synchronize the innovaphone contact list with an external source (ERP, CRM)

Licensing

EasyConnect only functions with a valid XQTING license file.
The license file is linked to the MAC address of the innovaphone PBX. The file also contains the number of licenses ordered for each API.
Applying for a license is very simple and is done via the XQTING website.
First, you have to indicate whether you are a reseller or an enduser. Then enter the company details, your email address and the number of licenses for each API. It is also possible to request a test license for 30 days.
For additional pricing information, please contact Jan Vidts (coordinates - see below).

Prerequisites

None

Versions

Compatible innovaphone firmware versions

• innovaphone V13r2

Application versions used for interop testing

• XQting EasyConnect: ?
• innovaphone V13r2sr?

Configuration

Refer to manual on the website.

Contact

XQTING

Jan Vidts

Buchtenstraat 7b301

9051 Sint-Denijs-Westrem (Ghent) - Belgium

Tel: +32 9 395 18 80

Mob: +32 475 345 555

Mail: Jan Vidts

For any questions please refer to our contact page.