Howto:Hot-Desking in V13

Applies To

This information applies to V13 and up

More Information

Problem Details

If you want more than one user to register at a hardware-phone, you will need the hot desking feature as you can not use the same hardware-id in more than one user.

System Requirements

innovaphone V13 AppPlatform innovaphone V13 PBX innovaphone V13 Hardware-Phone

Configuration

Phone-Config

At Phone/User1/General select H.323 as Protocol and fill in your Primary Gatekeeper.
Go to Phone/User1/FUnction-Keys and create a Function-Key of Type Hot Desking.
Use "Login" as Idle State text and "Logout" as Active State text.
Tick "User Config Stored at PBX".

User-Config

Go to Users Admin App and select New Phone registration. Make a hot-desking-registration for the users you want to share a phone.

Go to advanced-ui and create a hot-desking function key for each of the users.
Again, use "Login/Logout" as label.

PBX-Config

At PBX/Config/General you need define a No of Regs w/o Pwd. If you have 10 hotdesking-phones, the number should be 10, 20 phones - 20 and so on.

How to use it

If no user is logged in, the phone has a function-key with label "Login".
The user needs to press the button, type his phone-number and the phone will register itself and get the user-config from the pbx.
To logout, the user needs to press the function-key "Logout" which was created above.