Howto:How to use the R-key handling: Difference between revisions
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This information applies to | This information applies to | ||
* | *IP1200 | ||
* | *IP21, IP22, IP24, IP28, IP302 - Analog Phones | ||
* | *IP110 in hands-free mode | ||
Build V6 and later | Build V6 and later | ||
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* 1 – disconnect held call | * 1 – disconnect held call | ||
* 2 – change between call 1 and call 2 <!-- makeln --> | * 2 – change between call 1 and call 2 <!-- makeln --> | ||
* 3 – 3-party (3PTY) conference (if supported) | * 3 – 3-party (3PTY) conference ([[Howto:3-party_(3PTY)_conference_on_analog_or_DECT_phones|if supported]]) | ||
* 4 – transfer call 1 to call 2 <!-- vermitteln --> | * 4 – transfer call 1 to call 2 <!-- vermitteln --> | ||
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* press R once | * press R once | ||
* dial the second extension | * dial the second extension | ||
* press R2 to change between call 1 and call 2 | * press R2 to change between call 1 and call 2 or press R-key twice | ||
* press R4 to transfer both calls | * press R4 to transfer both calls | ||
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R+1 - disconnects current call and return back to base call | R+1 - disconnects current call and return back to base call | ||
To switch between two established call connections use: R+2 – change between call 1 and call 2 | To switch between two established call connections use: R+2 or press R-key twice – change between call 1 and call 2 | ||
To transfer the base call to another call extension use: R+4 – transfers call 1 to call 2 | To transfer the base call to another call extension use: R+4 – transfers call 1 to call 2 | ||
Revision as of 16:22, 3 February 2011
The IP1200 could enable or disable the R-Key handling which is necessary for transferring calls.
Applies To
This information applies to
- IP1200
- IP21, IP22, IP24, IP28, IP302 - Analog Phones
- IP110 in hands-free mode
Build V6 and later
More Information
Problem Details
Unknown flash codes for transferring, holding or changing between calls.
Configuration
Enable the “local R-key handling” at the IP1200.
Usage
To use the R-key functions press the R-key during a call followed by the appropriate number.
A single R-key press sets the first call on hold.
Use the following codes:
- 0 – reject call waiting
- 1 – disconnect held call
- 2 – change between call 1 and call 2
- 3 – 3-party (3PTY) conference (if supported)
- 4 – transfer call 1 to call 2
e.g. incoming call, transferred to another extension.
- accept incoming call
- press R once
- dial the second extension
- press R2 to change between call 1 and call 2 or press R-key twice
- press R4 to transfer both calls
To get back to the base call after pressing R-Key use: R+1 - return back to base call after pressing the R-Key
To get back to the base call after forwarding the base call to another extension also use R+1.
R+1 - disconnects current call and return back to base call
To switch between two established call connections use: R+2 or press R-key twice – change between call 1 and call 2
To transfer the base call to another call extension use: R+4 – transfers call 1 to call 2