Howto:How to use the R-key handling on the IP1200 DECT system

The IP1200 could enable or disable the R-Key handling which is necessary for transferring calls.

Applies To

This information applies to

• IP 1200

Build V6 and later

More Information

Problem Details

Unknown flash codes for transferring, holding or changing between calls.

Configuration

Enable the “local R-key handling” at the IP1200.

Usage

To use the R-key functions press the R-key during a call followed by the appropriate number.

A single R-key press sets the first call on hold.

Use the following codes:

• 1 – disconnect held call

• 2 – change between call 1 and call 2

• 4 – transfer call 1 to call 2

e.g. incoming call, transferred to another extension.

• accept incoming call

• press R once

• dial the second extension

• press R2 to change between call 1 and call 2

• press R4 to transfer both calls

To get back to the base call after pressing R-Key use:

R+1 - return back to base call after pressing the R-Key

To get back to the base call after forwarding the base call to another extension also use R+1.

R+1 - disconnects current call and return back to base call

To switch between two established call connections use:

R+2 – change between call 1 and call 2

To transfer the base call to another call extension use:

R+4 – transfers call 1 to call 2